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Xfinity stream app issues

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Xfinity stream app issues

I cannot watch a recorded show on the XFINITY stream app ever. It stops and stalls every couple of seconds both on my iPhone and on my iPad. How do I fix this? So annoying! Every other app works...hbo, showtime, Netflix, etc
Expert

Re: Xfinity stream app issues


@Emilylib wrote:
I cannot watch a recorded show on the XFINITY stream app ever. It stops and stalls every couple of seconds both on my iPhone and on my iPad. How do I fix this? So annoying! Every other app works...hbo, showtime, Netflix, etc

could you try using a desk/laptop (play the same problem episode/recording). does it work via stream site?



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Frequent Visitor

Re: Xfinity stream app issues

I am having same issue but it appears it is only on the lower/network he channels. All of my devices are having this issue . Annoying


@Emilylib wrote:
I cannot watch a recorded show on the XFINITY stream app ever. It stops and stalls every couple of seconds both on my iPhone and on my iPad. How do I fix this? So annoying! Every other app works...hbo, showtime, Netflix, etc

 

Expert

Re: Xfinity stream app issues


@suzieq68 wrote:

I am having same issue but it appears it is only on the lower/network he channels. All of my devices are having this issue . Annoying


@Emilylib wrote:
I cannot watch a recorded show on the XFINITY stream app ever. It stops and stalls every couple of seconds both on my iPhone and on my iPad. How do I fix this? So annoying! Every other app works...hbo, showtime, Netflix, etc

can you try playing the same recording back on a desk/laptop connected to your home wifi?



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Re: Xfinity stream app issues

It is not recordings that are the issue, but streaming live tv.

Expert

Re: Xfinity stream app issues


@suzieq68 wrote:

It is not recordings that are the issue, but streaming live tv.


can you try playing the same streaming live channel on a desk/laptop. same problem?



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New Poster

Re: Xfinity stream app issues

Same issue at the end of watching an episode. Stops and starts every few seconds.
And please can someone else respond? This is NOT a hardware issue?!?
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Frequent Visitor

Re: Xfinity stream app issues

I'm trying to watch a recording from my Roku Xfinity app.  It keeps telling me that i've watched it already and offers to delete it.  Can't watch it at all