Community Forum

Xfinity Stream won't display Full screen on TV

Highlighted
New Poster

Xfinity Stream won't display Full screen on TV

I added the Xfinity Stream app on 2 Rokus for 2 different TVs and BOTH show a small viewing window area surrounded by black on all sides.

How do I make it full screen on my TVs?

 

(*Note:  There is no HD filter option, and there also is no Format option under the Settings menu.)

Expert

Re: Xfinity Stream won't display Full screen on TV


wrote:

I added the Xfinity Stream app on 2 Rokus for 2 different TVs and BOTH show a small viewing window area surrounded by black on all sides.

How do I make it full screen on my TVs?

 

(*Note:  There is no HD filter option, and there also is no Format option under the Settings menu.)


 what models of Roku and version of the Xfinity app? plugging in via HDMI?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Xfinity Stream won't display Full screen on TV

Hi Rustyben,
I’m having these same issues with the Xfinity beta app on my Roku express. I have it connected through an HDMI cord.
Expert

Re: Xfinity Stream won't display Full screen on TV


@deeransom wrote:
Hi Rustyben,
I’m having these same issues with the Xfinity beta app on my Roku express. I have it connected through an HDMI cord.

look at your most recent bill. does it have a line saying HD Technology fee @ $10 ?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!