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Xfinity Stream error 403 102 on Roku

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Xfinity Stream error 403 102 on Roku

I’ve had this error 403 102 on my xfinity stream app on my Roku for 4 days now. I have tried restarting and re installing the app and nothing has worked. I see @ComcastElla has helped other people fix theirs, hoping to get mine fixed too?
Official Employee

Re: Xfinity Stream error 403 102 on Roku

Hi, Stacy13! Welcome to our community! The 403-102 error message usually caused by incorrect modem information in our backend system, I can check it for you. I replied to your private message, please check your inbox. Thank you!  

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