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Xfinity Stream: Control screen keeps popping up

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Xfinity Stream: Control screen keeps popping up

I'm using the Xfinity Stream app on my (13-inch) iPad, and the control panel screen keeps popping up intermittently, every 15 seconds or so. It's as if I'm touching the screen to activate the control panel, only I'm NOT. The gray bars along the top/bottom appear, as well as the large white PAUSE button in the middle of the screen. This control panel screen remains on for about 2 seconds then goes away. It's making my television experience unbearable. Is anyone else experiencing this problems on their iPad (or any other device)?

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Re: Xfinity Stream: Control screen keeps popping up


Curtoons wrote:

I'm using the Xfinity Stream app on my (13-inch) iPad, and the control panel screen keeps popping up intermittently, every 15 seconds or so. It's as if I'm touching the screen to activate the control panel, only I'm NOT. The gray bars along the top/bottom appear, as well as the large white PAUSE button in the middle of the screen. This control panel screen remains on for about 2 seconds then goes away. It's making my television experience unbearable. Is anyone else experiencing this problems on their iPad (or any other device)?


if you hold the power button until the 'turn it off' slide appears then turn it off, the iPad will do a full power off. press power until the apple icon appears. did that fix it? If not log out of the app and uninstall it and then reinstall and log in. fixed the problem? did the ipad already get the 11.1.1 update?