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Xfinity Stream App switch between accounts

New Poster

Xfinity Stream App switch between accounts

I have 2 accounts and and want to stream on both accounts--1 is in PA the other is in FL. How do I switch between accounts --I cannot watch live TV in Fl even though I am in my home and have xfinity internet.

Diamond Problem Solver

Re: Xfinity Stream App switch between accounts

You should have 2 separate usernames and passwords for each acccount. Log out and use the appropriate username for your location

I am a Retired Official Comcast Employee
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New Poster

Re: Xfinity Stream App switch between accounts

I had the same issue. 2 service addresses under one username. Since the streaming app doesn’t allow you to select your service address you have to create a username and email fir each service account. It took an hour with Comcast support to separate them. I suggest you do this while at home with access to your home network as it is a requirement to create a password for the new username that you create.