Community Forum

Xfinity Stream App. Ipad to TV using HDMI

Highlighted
New Poster

Xfinity Stream App. Ipad to TV using HDMI

Is there a fix for this problem yet "License Issue :: 3338" "This video stream is not playable under the current device conditions.  Please disconnect any external devices (including Airplay) and try again. "

 

Need help!! Very frustrating.

Highlighted
Valued Contributor

Re: Xfinity Stream App. Ipad to TV using HDMI

@mcassetta 

 

Comcast does not currently support casting of any kind. The only way to watch Xfinity Stream app content is by watching on a compatible device. 

 

You can find all information on compatible devices here: https://www.xfinity.com/support/articles/xfinity-tv-app-requirements

Highlighted
New Poster

Re: Xfinity Stream App. Ipad to TV using HDMI

I'm really surprised they don't have a fix for this yet. I have seen the same question posted 3 years ago.
Highlighted
Expert

Re: Xfinity Stream App. Ipad to TV using HDMI


@mcassetta wrote:
I'm really surprised they don't have a fix for this yet. I have seen the same question posted 3 years ago.

there isn't a fix it is a restriction enforced by Xfinity.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!