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Xfinity App will not stream on Samsung Smart TV

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Regular Visitor

Xfinity App will not stream on Samsung Smart TV

The Xfinity App isn't streaming on my Samsung Smart TV, AGAIN!  I have tried everything and so has Xfinity Tech Support.  Please fix the app.  All other apps are working on the TV so it is NOT the internet or router.  It is definitely your APP.

Very frustrating and Xfinity Customer Service isn't helpful.

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Expert

Re: Xfinity App will not stream on Samsung Smart TV


@MaryAnnKRN wrote:

The Xfinity App isn't streaming on my Samsung Smart TV, AGAIN!  I have tried everything and so has Xfinity Tech Support.  Please fix the app.  All other apps are working on the TV so it is NOT the internet or router.  It is definitely your APP.

Very frustrating and Xfinity Customer Service isn't helpful.


moved your post to the stream app area of the forum.what have you tried? are you able to sign in? do you accept the terms and conditions? do you get to a menu? do you get to the guide? error messages? error numbers? are you connected to your own home wifi using Comcast's DNS servers?



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