WHEN I USE THE XFINITY TV STREAM APP I LOSE CONNECTION
is this an apple device (iOS) or android device? a roku?
Its my smart phone and my kindle fire tablet
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.
Hi goldengirl12. Have you made sure the apps on both devices are updated? Are you able to stream content via the website normally?