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@Lonbo wrote:
I have one Xfinity DVR set top box in the house - no problem there. When I say a crash on the Roku, I mean that the app will not launch if navigating away from the Xfinity app, or if turning off the television. It will also crash during the viewing of a program and go back to the main Roku screen - the app needs to be uninstalled, reinstalled and re-authorized. This happens several times a day if watching TV throughout the day.
is this a roku TV or a roku device?
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@AllySMorgan84 wrote:
Having sever problems with recording play back. Upon finishing a recorded show, i cannot delete or a frozen "delet screen" will appear on the next show I try to watch obstructing the majority of the screen with no response to buttons or ability to remove it. Have to exit the app, reopen just to watch more than one recording in a series. Very frustrating.
there is another whole thread on the 'delete' now ghost window. we are still waiting for a fix 'there'. it is in the Stream app area too.
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@Nmolina0607 wrote:
The app loads for me but it when I select something to watch
The app returns back to Roku Homepage?
you might try moving the cursor to the Xfinity icon on the Roku home screen and press the * (star) button on the Roku remote. remove the channel. then power down (or use the settings menu to reboot) the Roku device. when it comes back up, add the channel and sign back in again.
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@caleta wrote:
I called XFINITY yestereday to assist me with the issue of the xfinity streaming not showing live or any pics and they tried to reset and deep reset from advanced settings as well as today and no one ws able to fix this issue. I have one X1 Box , one roku tv and 2 others tv's with roku boxes all the boxes are the compatible ones. I am unsure what to do as super bowl is about to be this weekend. UGH!!! someone please help!!! It is probabky time to give up xfinity , too much problems...
first check is to use a desk/laptop computer and see if the stream works there, or use a smart device and the Xfinity stream TV app. do either work? on your Roku, any error messages? is your roku connected to your own home xfinity residential wifi?
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@pablomeza wrote:
I have a Roku Express (3900), and ever since I've got it 2 days ago, I've seen a humongous jump in my data usage when there has been minimal to no usage at all on my home wifi. Supposedly, the Xfinity Stream app is supposed to be using "free" data, but it's not. And of course, that's the only app I have on my Roku. No YouTube, no Hulu, no nothing, just Xfinity Stream. Is there any explanation?
the 'data' is seen on your router but is not counted by the device your modem/gateway is connected.
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@Kbradone wrote:
This morning on two of my roku's (the smaller express ones) I only have the ability to record, not stream live TV. Is something up or do I need to reset the apps on these devices?
yes, uninstall the xfinty stream beta channel and use the roku menu to restart/reboot. after it comes back up, add the channel back and sign in and accept the terms and conditions. working?
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