Community Forum

X1 TV App will not work

Frequent Visitor

Re: X1 TV App will not work

i get "unkown error ocurred during this request. please try again." on all devices.... i have reset the account by deleting the home account and adding it again.... is this normal? 

Mariett, GA

Official Employee

Re: X1 TV App will not work


@carlucci1129 wrote:

i get "unkown error ocurred during this request. please try again." on all devices.... i have reset the account by deleting the home account and adding it again.... is this normal? 

Mariett, GA


DId that resolve the issue?


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Frequent Visitor

Re: X1 TV App will not work

oddly enough, now my android devices will not even register. any help?

Official Employee

Re: X1 TV App will not work


@carlucci1129 wrote:

oddly enough, now my android devices will not even register. any help?


  can you try deleting and reinstalling the app?


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Official Employee

Re: X1 TV App will not work


@mkallam wrote:

Same issue as above.  TV app worked, now it prompts me to setup again, then I get the "Good news! XFINITY TV is now available in your area" message.

Can anyone help?


  can you try deting and reinstalling the app?  I deprovisioned all your devices from the back office.  Also, what device are you using (iPAD, Android, etc..)


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Frequent Visitor

Re: X1 TV App will not work

Chad, I appreciate your help! I'm now able to login, however none of my DVR shows are listed.  Simply says " You have no completed recordings ... yet."  I have verified I have several recordings on my DVR and am able to access them from my other X1 box.  What do you suggest?

Highlighted
Official Employee

Re: X1 TV App will not work

You will only see new recordings, try scheduling one and it see if shows on the app

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New Poster

Re: X1 TV App will not work

Chad, I'm having the same issues with the x1 tv app. Could you check the cloud service availability and dvr codes for my account?
Thanks
Frequent Visitor

Re: X1 TV App will not work

Still not getting the new recordings. It shows me the scheduled recordings but nothing saved.
Official Employee

Re: X1 TV App will not work


@BManke22 wrote:
Still not getting the new recordings. It shows me the scheduled recordings but nothing saved.

   try scheduling a hot recording (something that is on now) and see if it shows up on your saved tab. 


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Official Employee

Re: X1 TV App will not work


@kinzer535 wrote:
Chad, I'm having the same issues with the x1 tv app. Could you check the cloud service availability and dvr codes for my account?
Thanks

  you need the cloud dvr codes added to your account, you will need to contact customer service


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Frequent Visitor

Re: X1 TV App will not work

Doing a "hot recording" shows up as expected in the app.  How do I get this to work with my existing scheduled recordings?

Official Employee

Re: X1 TV App will not work


@BManke22 wrote:

Doing a "hot recording" shows up as expected in the app.  How do I get this to work with my existing scheduled recordings?


    You will only see recordings from when the cloud code was added, any recordings prior to cloud being activated will only be available on your DVR.


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New Poster

Re: X1 TV App will not work

My Xfinity TV app will not let me log in. It shows it is available in my area but I cannot get signed in. It asks if I recently had X1 installed.  I did 6 months ago.


Can you help me get this app working?

Official Employee

Re: X1 TV App will not work


@vabbmenke wrote:

My Xfinity TV app will not let me log in. It shows it is available in my area but I cannot get signed in. It asks if I recently had X1 installed.  I did 6 months ago.


Can you help me get this app working?


   You will need to contact 800-XFINITY to have the cloud DVR codes added to your account.  Once those codes are added to y yoru account you will be able to access the app.  


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New Poster

Re: X1 TV App will not work

Chad

I'm getting the "good news" thing too when I try to use the app. I'm in Boston. Can you help?
Official Employee

Re: X1 TV App will not work


@BeantownSteve wrote:
Chad

I'm getting the "good news" thing too when I try to use the app. I'm in Boston. Can you help?

  Please contact 800-XFINITY to have the cloud dvr codes added to your account.  Once added you should be good to go. 


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Frequent Visitor

Re: X1 TV App will not work

SO glad to find this forum! I downloaded the Xfinity TV app a while ago and of course it showed the "Limited Coverage" message.  I checked it every so often to see if it would work. Then on december 25th I tried again and it worked on my iPhone, though it didn't allow DVR cloud access, just live channels, VOD etc. I decided to try it on my iPad and it showed "Limited coverage". It was still working on my iPhone at the time.  I decided to log out of the iPhone to see if I could then log on with my iPad. Now both the iPhone and iPad show either the limited coverage message or code 13001 while trying to activating either device.  I called Comcast and got transferred between, sales, app and X1 departments. Amazing how little they new about this feature.  Sales said everything was good and codes were added and saw no problems.  After 30 minutes of installing, uninstalling rebooting, resetting apps, modems, routers I gave up.  This is my last ditch effort...
Please help.
Larry

Frequent Visitor

Re: X1 TV App will not work

I recently purchased a HP Chromebook and am trying to get the xfinity tv to work. It starts working and then I receive the following error messages. "Unable to tune channel" and "We've run into a problem while streaming...Error 900.106000 The programs start streaming for a second or two and then the errors appear. The tv app works fine on my Apple Ipad and my adroid phone but not on the Chromebook. I tried calling the help desk but they were unable to assist. The Errors are

  • [11-27-14 11:27:27,915][][INFO] [12-27-14 11:27:27,914][INFO] [PrimetimePlayerHLS] PT player version: Player Platform : 3.2.0 , Util Plugin : 2.1.0 , Analytics Plugin : 1.2.0, PSDK : 1.3.5.531 ( release, 1285336, signed) PT auto start false
  • [11-27-14 11:27:27,876][][INFO] [12-27-14 11:27:27,876][INFO] [Slot] Calling player.onFlashAPIReady return (success) value is:success
  • [11-27-14 11:27:27,874][][DEBUG] [12-27-14 11:27:27,873][DEBUG] [CloudTVPlayer] out of home was fired. Is user OOH: false
  • [11-27-14 11:27:27,871][][DEBUG] [12-27-14 11:27:27,870][DEBUG] [Settings] On Change Setting name : dvs value : null
  • [11-27-14 11:27:27,868][][DEBUG] [12-27-14 11:27:27,867][DEBUG] [Settings] On Change Setting name : captionOptionsHLS value : null
  • [11-27-14 11:27:27,865][][DEBUG] [12-27-14 11:27:27,865][DEBUG] [Settings] On Change Setting name : captionOptions value : null
  • [11-27-14 11:27:27,862][][DEBUG] [12-27-14 11:27:27,861][DEBUG] [Settings] On Change Setting name : language value : null
  • [11-27-14 11:27:27,858][][DEBUG] [12-27-14 11:27:27,858][DEBUG] [Settings] On Change Setting name : captioning value : null
  • [11-27-14 11:27:27,796][][INFO] [12-27-14 11:27:27,795][INFO] [CloudTVPlayer] Previous time we would call onFlashAPIReady
  • [11-27-14 11:27:27,682][][DEBUG] [12-27-14 11:27:27,682][MILESTONE] [PrimetimePlayerHLS] PrimetimePlayer constructor - total: 0.113 secs
  • [11-27-14 11:27:27,642][][INFO] [12-27-14 11:27:27,642][INFO] [PrimetimePlayerHLS] Creating primetime player. Device ID is:7727028610982364391
  • [11-27-14 11:27:27,637][][INFO] [12-27-14 11:27:27,636][INFO] [PrimetimePlayerHLS] Product id for Viper tracking: 'cDVR-X2-Desktop'
  • [11-27-14 11:27:27,614][][INFO] [12-27-14 11:27:27,613][INFO] [PrimetimePlayerHLS] config: {}
  • [11-27-14 11:27:27,605][][INFO] [12-27-14 11:27:27,604][INFO] [CloudTVPlayer] CIM environment: PRODUCTION
  • [11-27-14 11:27:27,598][][INFO] [12-27-14 11:27:27,594][INFO] [ConfigInfo] Soft Pretzel version::commit: cf3c38e 12-17-14 | [Walter Pollard] Rotten Tomatoes link when fullReviewUrl is passed in video object Change-Id: I55faebe980e5ea5c9da579ae067b089b8e78861c
  • [11-27-14 11:27:27,593][][INFO] [12-27-14 11:27:27,593][INFO] [ConfigInfo] Primetime Desktop version::branch : cim_hls
  • [11-27-14 11:27:27,592][][INFO] [12-27-14 11:27:27,591][INFO] [ConfigInfo] Primetime Desktop version::gem-summary : 320f420 2014-10-01 | [Rustam Khashimkhodjaev] Setting the intial bitrate to start at lowest. (Using ABR Policy) Throw Errors when failure to fetch fragments. (cim_hls)
  • [11-27-14 11:27:27,591][][INFO] [12-27-14 11:27:27,590][INFO] [ConfigInfo] Primetime Desktop version::gem-name : primetime_desktop_hls
  • [11-27-14 11:27:27,589][][INFO] [12-27-14 11:27:27,589][INFO] [ConfigInfo] Primetime Desktop gem-version: 3.2.0
  • [11-27-14 11:27:27,588][][INFO] [12-27-14 11:27:27,587][INFO] [ConfigInfo] This swf version::compiled by: Rake Build
  • [11-27-14 11:27:27,585][][DEBUG] [12-27-14 11:27:27,584][MILESTONE] [CloudTVPlayer] ctv version: 0.3.9w - total: 0.015 secs
  • [11-27-14 11:27:27,573][][DEBUG] [12-27-14 11:27:27,569][MILESTONE] [CloudTVPlayer] APPLICATION ADDED TO STAGE version: 1.0 soft pretzel philly style
  • [object Object]
  • [11-27-14 11:27:26,612][Heartbeat][DEBUG] HearbeatService stopped.
  • [11-27-14 11:27:26,528][Heartbeat][DEBUG] HearbeatService stopped.
  • returning error with code [900]
  • looking for error code [900.106000]
  • [11-27-14 11:27:26,412][][DEBUG] [12-27-14 11:27:26,412][DEBUG] [Settings] On Change Setting name : dvs value : null
  • [11-27-14 11:27:26,409][][DEBUG] [12-27-14 11:27:26,408][DEBUG] [Settings] On Change Setting name : captionOptionsHLS value : null
  • [11-27-14 11:27:26,405][][DEBUG] [12-27-14 11:27:26,404][DEBUG] [Settings] On Change Setting name : captionOptions value : null
  • [11-27-14 11:27:26,399][][DEBUG] [12-27-14 11:27:26,398][DEBUG] [Settings] On Change Setting name : language value : null
  • [11-27-14 11:27:26,395][][DEBUG] [12-27-14 11:27:26,394][DEBUG] [Settings] On Change Setting name : captioning value : null
  • [11-27-14 11:27:26,391][player][DEBUG] Video Playback Error :: {"pluginCode":"106000","isFatal":true,"auxInfo":null,"primeTimeErrorData":{"url":"","code":"106000","subDescription":"runtimeCodeMessage:INVALID_OPERATION|runtimeCode:19|description:null|eventType:Error|resourceType:HLS|resourceId:0|resourceUrl:http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... player error","pluginDescription":"''"}
  • Flash Event: onVideoError
  • [11-27-14 11:27:26,389][][INFO] [12-27-14 11:27:26,389][INFO] [CloudTVPlayer] VideoErrorEvent: 900: Primetime player error
  • [11-27-14 11:27:26,387][][INFO] [12-27-14 11:27:26,386][INFO] [PrimetimePlayerHLS] MEDIA_FAILED :: descr Data: ''
  • [11-27-14 11:27:26,385][][DEBUG] [12-27-14 11:27:26,384][DEBUG] [PrimetimePlayerHLS] PlayerPlatformVideoEvent.MEDIA_FAILED
  • [11-27-14 11:27:26,380][][DEBUG] [12-27-14 11:27:26,379][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: MediaFailed
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:25,878][][DEBUG] [12-27-14 11:27:25,877][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: IDLE isUserReadyToStartPlayback true
  • [11-27-14 11:27:25,875][][DEBUG] [12-27-14 11:27:25,867][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:25,786][][DEBUG] [12-27-14 11:27:25,785][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: ERROR isUserReadyToStartPlayback true
  • [11-27-14 11:27:25,783][][DEBUG] [12-27-14 11:27:25,782][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: ERROR | evt type: PlayStateChanged
  • [11-27-14 11:27:25,738][][DEBUG] [12-27-14 11:27:25,736][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:25,690][][DEBUG] [12-27-14 11:27:25,690][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:25,683][][DEBUG] [12-27-14 11:27:25,682][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:25,197][][DEBUG] [12-27-14 11:27:25,196][DEBUG] [VideoControlsControllerSandwichX2] Player event: VideoState.PLAYING
  • [11-27-14 11:27:25,195][Heartbeat][DEBUG] HearbeatService stopped.
  • Flash Event: onVideoPlay
  • [11-27-14 11:27:25,191][][DEBUG] [12-27-14 11:27:25,191][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PLAYING isUserReadyToStartPlayback true
  • [11-27-14 11:27:25,189][][DEBUG] [12-27-14 11:27:25,189][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: PlayStateChanged
  • [11-27-14 11:27:25,24][][INFO] [12-27-14 11:27:25,23][INFO] [PrimetimePlayerHLS] _videoNativeWidth: 1280, _videoNativeHeight: 720
  • [11-27-14 11:27:25,22][][DEBUG] [12-27-14 11:27:25,21][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: BitrateChanged
  • [11-27-14 11:27:24,167][][INFO] [12-27-14 11:27:24,166][INFO] [PrimetimePlayerHLS] Advanced closed-caption options: {"windowBorderEdgeStyle":"none","fontSize":"small","textForegroundOpacity":100,"windowFillOpacity":0,"windowBorderEdgeColor":"bright_white","windowBackgroundOpacity":100,"windowFillColor":"black","textForegroundEdge":"none","fontStyle":"monospaced_without_serifs","windowBackgroundColor":"black","textForegroundColor":"bright_white"}
  • [11-27-14 11:27:23,852][][DEBUG] [12-27-14 11:27:23,852][MILESTONE] [PrimetimePlayerHLS] MEDIA OPENED http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... - total: 52.19 secs
  • [11-27-14 11:27:23,851][][INFO] [12-27-14 11:27:23,850][INFO] [PrimetimePlayerHLS] setting video duration player.getDuration: 30.03
  • [11-27-14 11:27:23,849][][INFO] [12-27-14 11:27:23,849][INFO] [PrimetimePlayerHLS] SAP isOn:false, preferredLanguage:
  • [11-27-14 11:27:23,847][][INFO] [12-27-14 11:27:23,846][INFO] [PrimetimePlayerHLS] SAP supported:false, languages:[eng], modified languages:[]
  • [11-27-14 11:27:23,845][][INFO] [12-27-14 11:27:23,844][INFO] [PrimetimePlayerHLS] Primetime languages : eng
  • [11-27-14 11:27:23,842][][INFO] [12-27-14 11:27:23,841][INFO] [PrimetimePlayerHLS] Filtering available bit rates based on maximimBitrate: 4500
  • [11-27-14 11:27:23,837][][DEBUG] [12-27-14 11:27:23,832][DEBUG] [PrimetimePlayerHLS] captions hasCC from player: true VO isCCEnabled: true VO hasEmbeddedCC : true
  • [11-27-14 11:27:23,829][][INFO] [12-27-14 11:27:23,777][INFO] [PrimetimePlayerHLS] play the PT player
  • [object Object]
  • [11-27-14 11:27:23,770][][INFO] [12-27-14 11:27:23,769][INFO] [KeyboardControlsCloud] Mini player off
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,766][][INFO] [12-27-14 11:27:23,766][INFO] [PrimetimePlayerHLS] setting volume 1
  • [11-27-14 11:27:23,760][][INFO] [12-27-14 11:27:23,759][INFO] [PrimetimePlayerHLS] play the PT player
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,756][][INFO] [12-27-14 11:27:23,755][INFO] [PrimetimePlayerHLS] setting volume 1
  • Flash Event: onVideoStart
  • [11-27-14 11:27:23,744][][INFO] [12-27-14 11:27:23,743][INFO] [PrimetimePlayerHLS] *************** Start Video called *************
  • [11-27-14 11:27:23,742][][DEBUG] [12-27-14 11:27:23,741][DEBUG] [PrimetimePlayerHLS] prefetcht MEDIA_OPENED: player state:READY isUserReadyToStartPlayback:true
  • [11-27-14 11:27:23,740][][DEBUG] [12-27-14 11:27:23,740][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: MediaOpened
  • [11-27-14 11:27:23,737][][INFO] [12-27-14 11:27:23,737][INFO] [PrimetimePlayerHLS] DRM COMPLETE:
  • [11-27-14 11:27:23,735][][DEBUG] [12-27-14 11:27:23,732][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: DRMComplete
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,331][][DEBUG] [12-27-14 11:27:23,331][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: READY isUserReadyToStartPlayback true
  • [11-27-14 11:27:23,330][][DEBUG] [12-27-14 11:27:23,329][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,313][][DEBUG] [12-27-14 11:27:23,312][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PREPARING isUserReadyToStartPlayback true
  • [11-27-14 11:27:23,311][][DEBUG] [12-27-14 11:27:23,305][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PREPARING | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,286][][DEBUG] [12-27-14 11:27:23,283][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZED isUserReadyToStartPlayback true
  • [11-27-14 11:27:23,281][][DEBUG] [12-27-14 11:27:23,281][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZED | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,265][][DEBUG] [12-27-14 11:27:23,265][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZING isUserReadyToStartPlayback true
  • [11-27-14 11:27:23,264][][DEBUG] [12-27-14 11:27:23,263][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZING | evt type: PlayStateChanged
  • [11-27-14 11:27:23,262][][INFO] [12-27-14 11:27:23,262][INFO] [PrimetimePlayerHLS] DRM metadata available:
  • [11-27-14 11:27:23,261][][DEBUG] [12-27-14 11:27:23,257][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: DRMMetadataAvailable
  • [11-27-14 11:27:23,254][][INFO] [12-27-14 11:27:23,253][INFO] [PrimetimePlayerHLS] DRM Acquiring License: "http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:23,251][][DEBUG] [12-27-14 11:27:23,250][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: AcquiringLicense
  • [object Object]
  • [11-27-14 11:27:22,561][Heartbeat][DEBUG] HearbeatService stopped.
  • returning error with code [902]
  • looking for error code [902.106000]
  • [11-27-14 11:27:22,452][player][DEBUG] Video Playback Error :: {"pluginCode":"106000","isFatal":false,"auxInfo":null,"primeTimeErrorData":{"description":"''","url":"http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... player retry","pluginDescription":null}
  • Flash Event: onVideoError
  • [11-27-14 11:27:22,450][][INFO] [12-27-14 11:27:22,450][INFO] [CloudTVPlayer] VideoErrorEvent: 902: Primetime player retry
  • [11-27-14 11:27:22,448][][INFO] [12-27-14 11:27:22,448][INFO] [PrimetimePlayerHLS] Retry attempted
  • [11-27-14 11:27:22,446][][DEBUG] [12-27-14 11:27:22,444][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: RetryAttempted
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:18,468][][DEBUG] [12-27-14 11:27:18,467][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: IDLE isUserReadyToStartPlayback true
  • [11-27-14 11:27:18,465][][DEBUG] [12-27-14 11:27:18,456][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:18,401][][DEBUG] [12-27-14 11:27:18,400][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: ERROR isUserReadyToStartPlayback true
  • [11-27-14 11:27:18,399][][DEBUG] [12-27-14 11:27:18,397][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: ERROR | evt type: PlayStateChanged
  • [11-27-14 11:27:18,272][][DEBUG] [12-27-14 11:27:18,270][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:18,242][][DEBUG] [12-27-14 11:27:18,240][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:17,945][][DEBUG] [12-27-14 11:27:17,945][DEBUG] [VideoControlsControllerSandwichX2] Player event: VideoState.PLAYING
  • [11-27-14 11:27:17,944][Heartbeat][DEBUG] HearbeatService stopped.
  • Flash Event: onVideoPlay
  • [11-27-14 11:27:17,942][][DEBUG] [12-27-14 11:27:17,942][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PLAYING isUserReadyToStartPlayback true
  • [11-27-14 11:27:17,940][][DEBUG] [12-27-14 11:27:17,940][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: PlayStateChanged
  • [11-27-14 11:27:17,835][][INFO] [12-27-14 11:27:17,834][INFO] [PrimetimePlayerHLS] _videoNativeWidth: 768, _videoNativeHeight: 432
  • [11-27-14 11:27:17,832][][DEBUG] [12-27-14 11:27:17,831][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: BitrateChanged
  • [11-27-14 11:27:16,774][][INFO] [12-27-14 11:27:16,773][INFO] [PrimetimePlayerHLS] Advanced closed-caption options: {"windowBorderEdgeStyle":"none","fontSize":"small","textForegroundOpacity":100,"windowFillOpacity":0,"windowBorderEdgeColor":"bright_white","windowBackgroundOpacity":100,"windowFillColor":"black","textForegroundEdge":"none","fontStyle":"monospaced_without_serifs","windowBackgroundColor":"black","textForegroundColor":"bright_white"}
  • [11-27-14 11:27:16,515][][DEBUG] [12-27-14 11:27:16,515][MILESTONE] [PrimetimePlayerHLS] MEDIA OPENED http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... - total: 44.853 secs
  • [11-27-14 11:27:16,512][][INFO] [12-27-14 11:27:16,512][INFO] [PrimetimePlayerHLS] setting video duration player.getDuration: 30.03
  • [11-27-14 11:27:16,510][][INFO] [12-27-14 11:27:16,509][INFO] [PrimetimePlayerHLS] SAP isOn:false, preferredLanguage:
  • [11-27-14 11:27:16,508][][INFO] [12-27-14 11:27:16,507][INFO] [PrimetimePlayerHLS] SAP supported:false, languages:[eng], modified languages:[]
  • [11-27-14 11:27:16,501][][INFO] [12-27-14 11:27:16,499][INFO] [PrimetimePlayerHLS] Primetime languages : eng
  • [11-27-14 11:27:16,497][][INFO] [12-27-14 11:27:16,497][INFO] [PrimetimePlayerHLS] Filtering available bit rates based on maximimBitrate: 4500
  • [11-27-14 11:27:16,492][][DEBUG] [12-27-14 11:27:16,482][DEBUG] [PrimetimePlayerHLS] captions hasCC from player: true VO isCCEnabled: true VO hasEmbeddedCC : true
  • [11-27-14 11:27:16,479][][INFO] [12-27-14 11:27:16,418][INFO] [PrimetimePlayerHLS] play the PT player
  • [object Object]
  • [11-27-14 11:27:16,406][][INFO] [12-27-14 11:27:16,405][INFO] [KeyboardControlsCloud] Mini player off
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,401][][INFO] [12-27-14 11:27:16,400][INFO] [PrimetimePlayerHLS] setting volume 1
  • [11-27-14 11:27:16,387][][INFO] [12-27-14 11:27:16,386][INFO] [PrimetimePlayerHLS] play the PT player
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,376][][INFO] [12-27-14 11:27:16,376][INFO] [PrimetimePlayerHLS] setting volume 1
  • Flash Event: onVideoStart
  • [11-27-14 11:27:16,357][][INFO] [12-27-14 11:27:16,356][INFO] [PrimetimePlayerHLS] *************** Start Video called *************
  • [11-27-14 11:27:16,354][][DEBUG] [12-27-14 11:27:16,353][DEBUG] [PrimetimePlayerHLS] prefetcht MEDIA_OPENED: player state:READY isUserReadyToStartPlayback:true
  • [11-27-14 11:27:16,347][][DEBUG] [12-27-14 11:27:16,346][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: MediaOpened
  • [11-27-14 11:27:16,335][][INFO] [12-27-14 11:27:16,335][INFO] [PrimetimePlayerHLS] DRM COMPLETE:
  • [11-27-14 11:27:16,334][][DEBUG] [12-27-14 11:27:16,332][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: DRMComplete
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,150][][DEBUG] [12-27-14 11:27:16,149][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: READY isUserReadyToStartPlayback true
  • [11-27-14 11:27:16,148][][DEBUG] [12-27-14 11:27:16,147][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,139][][DEBUG] [12-27-14 11:27:16,138][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PREPARING isUserReadyToStartPlayback true
  • [11-27-14 11:27:16,137][][DEBUG] [12-27-14 11:27:16,136][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PREPARING | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,129][][DEBUG] [12-27-14 11:27:16,128][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZED isUserReadyToStartPlayback true
  • [11-27-14 11:27:16,127][][DEBUG] [12-27-14 11:27:16,127][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZED | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,115][][DEBUG] [12-27-14 11:27:16,115][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZING isUserReadyToStartPlayback true
  • [11-27-14 11:27:16,114][][DEBUG] [12-27-14 11:27:16,113][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZING | evt type: PlayStateChanged
  • [11-27-14 11:27:16,112][][INFO] [12-27-14 11:27:16,112][INFO] [PrimetimePlayerHLS] DRM metadata available:
  • [11-27-14 11:27:16,106][][DEBUG] [12-27-14 11:27:16,105][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: DRMMetadataAvailable
  • [11-27-14 11:27:16,104][][INFO] [12-27-14 11:27:16,103][INFO] [PrimetimePlayerHLS] DRM Acquiring License: "http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:16,99][][DEBUG] [12-27-14 11:27:16,96][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: AcquiringLicense
  • [object Object]
  • [11-27-14 11:27:15,251][Heartbeat][DEBUG] HearbeatService stopped.
  • returning error with code [902]
  • looking for error code [902.106000]
  • [11-27-14 11:27:15,131][player][DEBUG] Video Playback Error :: {"pluginCode":"106000","isFatal":false,"auxInfo":null,"primeTimeErrorData":{"description":"''","url":"http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... player retry","pluginDescription":null}
  • Flash Event: onVideoError
  • [11-27-14 11:27:15,129][][INFO] [12-27-14 11:27:15,129][INFO] [CloudTVPlayer] VideoErrorEvent: 902: Primetime player retry
  • [11-27-14 11:27:15,126][][INFO] [12-27-14 11:27:15,125][INFO] [PrimetimePlayerHLS] Retry attempted
  • [11-27-14 11:27:15,123][][DEBUG] [12-27-14 11:27:15,119][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: RetryAttempted
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:13,141][][DEBUG] [12-27-14 11:27:13,138][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: IDLE isUserReadyToStartPlayback true
  • [11-27-14 11:27:13,136][][DEBUG] [12-27-14 11:27:13,130][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:13,82][][DEBUG] [12-27-14 11:27:13,81][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: ERROR isUserReadyToStartPlayback true
  • [11-27-14 11:27:13,78][][DEBUG] [12-27-14 11:27:13,76][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: ERROR | evt type: PlayStateChanged
  • [11-27-14 11:27:12,786][][INFO] [12-27-14 11:27:12,783][INFO] [PrimetimePlayerHLS] _videoNativeWidth: 1280, _videoNativeHeight: 720
  • [11-27-14 11:27:12,779][][INFO] [12-27-14 11:27:12,777][INFO] [PrimetimePlayerHLS] bit rate changed: 1266 kbps
  • [11-27-14 11:27:12,775][][DEBUG] [12-27-14 11:27:12,767][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: BitrateChanged
  • [11-27-14 11:27:12,433][][DEBUG] [12-27-14 11:27:12,433][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:12,429][][DEBUG] [12-27-14 11:27:12,428][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:12,424][][DEBUG] [12-27-14 11:27:12,422][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:12,332][][DEBUG] [12-27-14 11:27:12,331][DEBUG] [VideoControlsControllerSandwichX2] Player event: VideoState.PLAYING
  • [11-27-14 11:27:12,329][Heartbeat][DEBUG] HearbeatService stopped.
  • Flash Event: onVideoPlay
  • [11-27-14 11:27:12,327][][DEBUG] [12-27-14 11:27:12,327][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PLAYING isUserReadyToStartPlayback true
  • [11-27-14 11:27:12,325][][DEBUG] [12-27-14 11:27:12,323][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: PlayStateChanged
  • [11-27-14 11:27:11,554][][INFO] [12-27-14 11:27:11,554][INFO] [PrimetimePlayerHLS] _videoNativeWidth: 768, _videoNativeHeight: 432
  • [11-27-14 11:27:11,553][][DEBUG] [12-27-14 11:27:11,551][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: BitrateChanged
  • [11-27-14 11:27:09,734][][INFO] [12-27-14 11:27:09,733][INFO] [PrimetimePlayerHLS] Advanced closed-caption options: {"windowBorderEdgeStyle":"none","fontSize":"small","textForegroundOpacity":100,"windowFillOpacity":0,"windowBorderEdgeColor":"bright_white","windowBackgroundOpacity":100,"windowFillColor":"black","textForegroundEdge":"none","fontStyle":"monospaced_without_serifs","windowBackgroundColor":"black","textForegroundColor":"bright_white"}
  • [11-27-14 11:27:09,428][][DEBUG] [12-27-14 11:27:09,428][MILESTONE] [PrimetimePlayerHLS] MEDIA OPENED http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... - total: 37.766 secs
  • [11-27-14 11:27:09,426][][INFO] [12-27-14 11:27:09,425][INFO] [PrimetimePlayerHLS] setting video duration player.getDuration: 30.03
  • [11-27-14 11:27:09,423][][INFO] [12-27-14 11:27:09,422][INFO] [PrimetimePlayerHLS] SAP isOn:false, preferredLanguage:
  • [11-27-14 11:27:09,420][][INFO] [12-27-14 11:27:09,419][INFO] [PrimetimePlayerHLS] SAP supported:false, languages:[eng], modified languages:[]
  • [11-27-14 11:27:09,416][][INFO] [12-27-14 11:27:09,414][INFO] [PrimetimePlayerHLS] Primetime languages : eng
  • [11-27-14 11:27:09,412][][INFO] [12-27-14 11:27:09,364][INFO] [PrimetimePlayerHLS] Filtering available bit rates based on maximimBitrate: 4500
  • [11-27-14 11:27:09,360][][DEBUG] [12-27-14 11:27:09,359][DEBUG] [PrimetimePlayerHLS] captions hasCC from player: true VO isCCEnabled: true VO hasEmbeddedCC : true
  • [11-27-14 11:27:09,357][][INFO] [12-27-14 11:27:09,356][INFO] [PrimetimePlayerHLS] play the PT player
  • [object Object]
  • [11-27-14 11:27:09,346][][INFO] [12-27-14 11:27:09,345][INFO] [KeyboardControlsCloud] Mini player off
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:09,341][][INFO] [12-27-14 11:27:09,341][INFO] [PrimetimePlayerHLS] setting volume 1
  • [11-27-14 11:27:09,336][][INFO] [12-27-14 11:27:09,336][INFO] [PrimetimePlayerHLS] play the PT player
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:09,328][][INFO] [12-27-14 11:27:09,327][INFO] [PrimetimePlayerHLS] setting volume 1
  • Flash Event: onVideoStart
  • [11-27-14 11:27:09,304][][INFO] [12-27-14 11:27:09,303][INFO] [PrimetimePlayerHLS] *************** Start Video called *************
  • [11-27-14 11:27:09,302][][DEBUG] [12-27-14 11:27:09,302][DEBUG] [PrimetimePlayerHLS] prefetcht MEDIA_OPENED: player state:READY isUserReadyToStartPlayback:true
  • [11-27-14 11:27:09,301][][DEBUG] [12-27-14 11:27:09,300][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: MediaOpened
  • [11-27-14 11:27:09,288][][INFO] [12-27-14 11:27:09,287][INFO] [PrimetimePlayerHLS] DRM COMPLETE:
  • [11-27-14 11:27:09,286][][DEBUG] [12-27-14 11:27:09,285][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: DRMComplete
  • [11-27-14 11:27:06,769][][INFO] [12-27-14 11:27:06,768][INFO] [PrimetimePlayerHLS] DRM Acquiring License: "http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:06,766][][DEBUG] [12-27-14 11:27:06,765][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: AcquiringLicense
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:04,12][][DEBUG] [12-27-14 11:27:04,11][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: READY isUserReadyToStartPlayback true
  • [11-27-14 11:27:04,8][][DEBUG] [12-27-14 11:27:04,5][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:03,966][][DEBUG] [12-27-14 11:27:03,966][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PREPARING isUserReadyToStartPlayback true
  • [11-27-14 11:27:03,965][][DEBUG] [12-27-14 11:27:03,964][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PREPARING | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:03,946][][DEBUG] [12-27-14 11:27:03,945][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZED isUserReadyToStartPlayback true
  • [11-27-14 11:27:03,944][][DEBUG] [12-27-14 11:27:03,943][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZED | evt type: PlayStateChanged
  • [11-27-14 11:27:03,933][][DEBUG] [12-27-14 11:27:03,932][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZING | evt type: NumberOfAlternativeAudioStreamsChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:03,901][][DEBUG] [12-27-14 11:27:03,900][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZING isUserReadyToStartPlayback true
  • [11-27-14 11:27:03,899][][DEBUG] [12-27-14 11:27:03,898][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZING | evt type: PlayStateChanged
  • [11-27-14 11:27:03,884][][INFO] [12-27-14 11:27:03,883][INFO] [PrimetimePlayerHLS] DRM metadata available:
  • [11-27-14 11:27:03,882][][DEBUG] [12-27-14 11:27:03,870][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate - player not ready evt DRMMetadataAvailable
  • [11-27-14 11:27:02,522][][INFO] [12-27-14 11:27:02,517][INFO] [global] PlayableUrl stripped of query params: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... _progressiveVideo false
  • [11-27-14 11:27:02,515][][DEBUG] [12-27-14 11:27:02,511][DEBUG] [PrimetimePlayerHLS] setContent _videoAssetType .m3u8 playableUrl: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:02,470][][DEBUG] [12-27-14 11:27:02,470][DEBUG] [PrimetimePlayerHLS] prefetcht (load) isMediaLoaded:false
  • [11-27-14 11:27:02,469][][DEBUG] [12-27-14 11:27:02,468][MILESTONE] [PrimetimePlayerHLS] setting content of playableurl: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... video.resumePoint 0 - total: 30.806 secs
  • [11-27-14 11:27:02,467][][DEBUG] [12-27-14 11:27:02,467][DEBUG] [PrimetimePlayerHLS] setcontent test.ignoreToken: false
  • [11-27-14 11:27:02,466][][DEBUG] [12-27-14 11:27:02,466][DEBUG] [PrimetimePlayerHLS] setcontent options{"streamID":"5884597068415311163"}
  • [11-27-14 11:27:02,465][][DEBUG] [12-27-14 11:27:02,464][DEBUG] [PrimetimePlayerHLS] prefetch pt 1: set (source)
  • [11-27-14 11:27:02,462][][DEBUG] [12-27-14 11:27:02,461][DEBUG] [CloudTVPlayer] setContent send to player: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:02,454][][INFO] [12-27-14 11:27:02,454][INFO] [PrimetimePlayerHLS] player is not able to return status
  • [11-27-14 11:27:02,452][][INFO] [12-27-14 11:27:02,452][INFO] [PrimetimePlayerHLS] setting volume 0
  • [11-27-14 11:27:02,367][][DEBUG] [12-27-14 11:27:02,366][DEBUG] [VideoObject] dvs :: false
  • [11-27-14 11:27:02,365][][DEBUG] [12-27-14 11:27:02,365][DEBUG] [VideoObject] signInJSForce :: javascript:FC.register.handleSignInOut("fancast_xfinityvideo_signin&ForceAuthn=true")
  • [11-27-14 11:27:02,364][][DEBUG] [12-27-14 11:27:02,363][DEBUG] [VideoObject] contentRating ::
  • [11-27-14 11:27:02,363][][DEBUG] [12-27-14 11:27:02,362][DEBUG] [VideoObject] airingType :: NEW
  • [11-27-14 11:27:02,362][][DEBUG] [12-27-14 11:27:02,361][DEBUG] [VideoObject] securityDataObject :: null
  • [11-27-14 11:27:02,361][][DEBUG] [12-27-14 11:27:02,360][DEBUG] [VideoObject] secureMetaData :: null
  • [11-27-14 11:27:02,359][][DEBUG] [12-27-14 11:27:02,359][DEBUG] [VideoObject] sap :: false
  • [11-27-14 11:27:02,358][][DEBUG] [12-27-14 11:27:02,358][DEBUG] [VideoObject] signInJS :: javascript:FC.register.handleSignInOut("fancast_xfinityvideo_signin")
  • [11-27-14 11:27:02,357][][DEBUG] [12-27-14 11:27:02,357][DEBUG] [VideoObject] deviceId :: null
  • [11-27-14 11:27:02,356][][DEBUG] [12-27-14 11:27:02,356][DEBUG] [VideoObject] registerJS :: javascript:FC.register.handleRegistration("fancast_xfinityvideo_register")
  • [11-27-14 11:27:02,355][][DEBUG] [12-27-14 11:27:02,354][DEBUG] [VideoObject] defaultBorder :: 0
  • [11-27-14 11:27:02,354][][DEBUG] [12-27-14 11:27:02,353][DEBUG] [VideoObject] parentalPIN :: null
  • [11-27-14 11:27:02,352][][DEBUG] [12-27-14 11:27:02,352][DEBUG] [VideoObject] credits ::
  • [11-27-14 11:27:02,351][][DEBUG] [12-27-14 11:27:02,351][DEBUG] [VideoObject] defaultXPos :: 0
  • [11-27-14 11:27:02,350][][DEBUG] [12-27-14 11:27:02,350][DEBUG] [VideoObject] deviceAuthToken :: null
  • [11-27-14 11:27:02,349][][DEBUG] [12-27-14 11:27:02,348][DEBUG] [VideoObject] c3Airdate :: null
  • [11-27-14 11:27:02,348][][DEBUG] [12-27-14 11:27:02,347][DEBUG] [VideoObject] resumePoint :: 0
  • [11-27-14 11:27:02,347][][DEBUG] [12-27-14 11:27:02,346][DEBUG] [VideoObject] video_quality :: hd
  • [11-27-14 11:27:02,345][][DEBUG] [12-27-14 11:27:02,345][DEBUG] [VideoObject] skin :: Fancast
  • [11-27-14 11:27:02,344][][DEBUG] [12-27-14 11:27:02,344][DEBUG] [VideoObject] plusRegExp :: /\+/gi
  • [11-27-14 11:27:02,343][][DEBUG] [12-27-14 11:27:02,342][DEBUG] [VideoObject] logo ::
  • [11-27-14 11:27:02,341][][DEBUG] [12-27-14 11:27:02,341][DEBUG] [VideoObject] showTVRating :: false
  • [11-27-14 11:27:02,340][][DEBUG] [12-27-14 11:27:02,340][DEBUG] [VideoObject] tokenMPS :: null
  • [11-27-14 11:27:02,339][][DEBUG] [12-27-14 11:27:02,338][DEBUG] [VideoObject] displayMiniGuide :: false
  • [11-27-14 11:27:02,338][][DEBUG] [12-27-14 11:27:02,337][DEBUG] [VideoObject] helpUrl :: null
  • [11-27-14 11:27:02,336][][DEBUG] [12-27-14 11:27:02,336][DEBUG] [VideoObject] airDate ::
  • [11-27-14 11:27:02,335][][DEBUG] [12-27-14 11:27:02,335][DEBUG] [VideoObject] releaseYear :: 2008-
  • [11-27-14 11:27:02,334][][DEBUG] [12-27-14 11:27:02,333][DEBUG] [VideoObject] configUrl ::
  • [11-27-14 11:27:02,332][][DEBUG] [12-27-14 11:27:02,331][DEBUG] [VideoObject] duration ::
  • [11-27-14 11:27:02,330][][DEBUG] [12-27-14 11:27:02,330][DEBUG] [VideoObject] episode ::
  • [11-27-14 11:27:02,328][][DEBUG] [12-27-14 11:27:02,325][DEBUG] [VideoObject] appType :: Fancast
  • [11-27-14 11:27:02,324][][DEBUG] [12-27-14 11:27:02,323][DEBUG] [VideoObject] logoUrl :: null
  • [11-27-14 11:27:02,322][][DEBUG] [12-27-14 11:27:02,322][DEBUG] [VideoObject] blackoutStartTimes :: null
  • [11-27-14 11:27:02,321][][DEBUG] [12-27-14 11:27:02,320][DEBUG] [VideoObject] ratingsValue_arr :: null
  • [11-27-14 11:27:02,319][][DEBUG] [12-27-14 11:27:02,319][DEBUG] [VideoObject] baseUrl :: null
  • [11-27-14 11:27:02,318][][DEBUG] [12-27-14 11:27:02,318][DEBUG] [VideoObject] blackoutEndTimes :: null
  • [11-27-14 11:27:02,317][][DEBUG] [12-27-14 11:27:02,317][DEBUG] [VideoObject] pageURL :: https://xtv.comcast.net/grid
  • [11-27-14 11:27:02,316][][DEBUG] [12-27-14 11:27:02,315][DEBUG] [VideoObject] premiumNetworkUpsellLink ::
  • [11-27-14 11:27:02,314][][DEBUG] [12-27-14 11:27:02,314][DEBUG] [VideoObject] videoTitle :: America's News HQ
  • [11-27-14 11:27:02,313][][DEBUG] [12-27-14 11:27:02,313][DEBUG] [VideoObject] dsi :: null
  • [11-27-14 11:27:02,312][][DEBUG] [12-27-14 11:27:02,311][DEBUG] [VideoObject] isCCEnabled :: true
  • [11-27-14 11:27:02,310][][DEBUG] [12-27-14 11:27:02,310][DEBUG] [VideoObject] chapterStartTimes :: null
  • [11-27-14 11:27:02,308][][DEBUG] [12-27-14 11:27:02,308][DEBUG] [VideoObject] entityName :: America's News HQ
  • [11-27-14 11:27:02,307][][DEBUG] [12-27-14 11:27:02,306][DEBUG] [VideoObject] AdParam ::
  • [11-27-14 11:27:02,306][][DEBUG] [12-27-14 11:27:02,305][DEBUG] [VideoObject] adInfoLink ::
  • [11-27-14 11:27:02,304][][DEBUG] [12-27-14 11:27:02,304][DEBUG] [VideoObject] ESPNConfigOverride ::
  • [11-27-14 11:27:02,303][][DEBUG] [12-27-14 11:27:02,303][DEBUG] [VideoObject] season ::
  • [11-27-14 11:27:02,302][][DEBUG] [12-27-14 11:27:02,301][DEBUG] [VideoObject] seasonEpisodeLabel ::
  • [11-27-14 11:27:02,301][][DEBUG] [12-27-14 11:27:02,300][DEBUG] [VideoObject] restrictStreaming :: out-of-home
  • [11-27-14 11:27:02,299][][DEBUG] [12-27-14 11:27:02,299][DEBUG] [VideoObject] entityType :: s:TvSeries
  • [11-27-14 11:27:02,298][][DEBUG] [12-27-14 11:27:02,297][DEBUG] [VideoObject] id :: tag:xfinitytv.comcast.net,2013:channel-station:5210984292804101117:chNum:265:callSign:FNCHD
  • [11-27-14 11:27:02,296][][DEBUG] [12-27-14 11:27:02,296][DEBUG] [VideoObject] subRatings ::
  • [11-27-14 11:27:02,289][][DEBUG] [12-27-14 11:27:02,289][DEBUG] [VideoObject] rating ::
  • [11-27-14 11:27:02,288][][DEBUG] [12-27-14 11:27:02,288][DEBUG] [VideoObject] recommendedUrl ::
  • [11-27-14 11:27:02,287][][DEBUG] [12-27-14 11:27:02,286][DEBUG] [VideoObject] adFeedbackLink ::
  • [11-27-14 11:27:02,286][][DEBUG] [12-27-14 11:27:02,285][DEBUG] [VideoObject] imageUrl :: https://xtvapi.cloudtv.comcast.net/image/program/6326490703483175112/?width=180&height=240
  • [11-27-14 11:27:02,285][][DEBUG] [12-27-14 11:27:02,284][DEBUG] [VideoObject] thirdPartyPlayerUrl ::
  • [11-27-14 11:27:02,283][][DEBUG] [12-27-14 11:27:02,283][DEBUG] [VideoObject] logo_image_2_src ::
  • [11-27-14 11:27:02,282][][DEBUG] [12-27-14 11:27:02,282][DEBUG] [VideoObject] useads :: true
  • [11-27-14 11:27:02,281][][DEBUG] [12-27-14 11:27:02,280][DEBUG] [VideoObject] logo_image_2_alt ::
  • [11-27-14 11:27:02,279][][DEBUG] [12-27-14 11:27:02,279][DEBUG] [VideoObject] logo_image_1_src ::
  • [11-27-14 11:27:02,278][][DEBUG] [12-27-14 11:27:02,278][DEBUG] [VideoObject] logo_image_1_alt ::
  • [11-27-14 11:27:02,276][][DEBUG] [12-27-14 11:27:02,276][DEBUG] [VideoObject] useBookmarkService :: true
  • [11-27-14 11:27:02,275][][DEBUG] [12-27-14 11:27:02,275][DEBUG] [VideoObject] entityRelatedUrl :: /more/series/episodes/entity/detail/program/6326490703483175112
  • [11-27-14 11:27:02,273][][DEBUG] [12-27-14 11:27:02,273][DEBUG] [VideoObject] closedCaptionUrl ::
  • [11-27-14 11:27:02,271][][DEBUG] [12-27-14 11:27:02,270][DEBUG] [VideoObject] isX2 :: false
  • [11-27-14 11:27:02,270][][DEBUG] [12-27-14 11:27:02,269][DEBUG] [VideoObject] amcid ::
  • [11-27-14 11:27:02,268][][DEBUG] [12-27-14 11:27:02,268][DEBUG] [VideoObject] skipTo :: 0
  • [11-27-14 11:27:02,267][][DEBUG] [12-27-14 11:27:02,267][DEBUG] [VideoObject] parentalControlsEnabled :: false
  • [11-27-14 11:27:02,266][][DEBUG] [12-27-14 11:27:02,265][DEBUG] [VideoObject] isLinear :: true
  • [11-27-14 11:27:02,264][][DEBUG] [12-27-14 11:27:02,264][DEBUG] [VideoObject] primetimeFragmentInfoEnabled :: false
  • [11-27-14 11:27:02,263][][DEBUG] [12-27-14 11:27:02,262][DEBUG] [VideoObject] isDevMode :: false
  • [11-27-14 11:27:02,261][][DEBUG] [12-27-14 11:27:02,261][DEBUG] [VideoObject] lengthType ::
  • [11-27-14 11:27:02,260][][DEBUG] [12-27-14 11:27:02,259][DEBUG] [VideoObject] pin ::
  • [11-27-14 11:27:02,259][][DEBUG] [12-27-14 11:27:02,258][DEBUG] [VideoObject] zeriUrl :: null
  • [11-27-14 11:27:02,257][][DEBUG] [12-27-14 11:27:02,257][DEBUG] [VideoObject] overallHeight :: 411
  • [11-27-14 11:27:02,256][][DEBUG] [12-27-14 11:27:02,255][DEBUG] [VideoObject] ratingsValue :: null
  • [11-27-14 11:27:02,254][][DEBUG] [12-27-14 11:27:02,254][DEBUG] [VideoObject] overallWidth :: 548
  • [11-27-14 11:27:02,253][][DEBUG] [12-27-14 11:27:02,252][DEBUG] [VideoObject] eventId ::
  • [11-27-14 11:27:02,252][][DEBUG] [12-27-14 11:27:02,251][DEBUG] [VideoObject] durationInSeconds :: 3600
  • [11-27-14 11:27:02,250][][DEBUG] [12-27-14 11:27:02,250][DEBUG] [VideoObject] zipcode ::
  • [11-27-14 11:27:02,248][][DEBUG] [12-27-14 11:27:02,248][DEBUG] [VideoObject] isFox :: false
  • [11-27-14 11:27:02,246][][DEBUG] [12-27-14 11:27:02,246][DEBUG] [VideoObject] devNationalCpCode ::
  • [11-27-14 11:27:02,244][][DEBUG] [12-27-14 11:27:02,243][DEBUG] [VideoObject] channelId ::
  • [11-27-14 11:27:02,242][][DEBUG] [12-27-14 11:27:02,241][DEBUG] [VideoObject] isCC :: true
  • [11-27-14 11:27:02,240][][DEBUG] [12-27-14 11:27:02,239][DEBUG] [VideoObject] adWidth :: 524
  • [11-27-14 11:27:02,238][][DEBUG] [12-27-14 11:27:02,238][DEBUG] [VideoObject] autoResume :: false
  • [11-27-14 11:27:02,236][][DEBUG] [12-27-14 11:27:02,236][DEBUG] [VideoObject] watermark :: null
  • [11-27-14 11:27:02,232][][DEBUG] [12-27-14 11:27:02,232][DEBUG] [VideoObject] locale :: en
  • [11-27-14 11:27:02,231][][DEBUG] [12-27-14 11:27:02,230][DEBUG] [VideoObject] overlayVideoWithButton :: true
  • [11-27-14 11:27:02,228][][DEBUG] [12-27-14 11:27:02,228][DEBUG] [VideoObject] aspectRatio :: 1.33
  • [11-27-14 11:27:02,226][][DEBUG] [12-27-14 11:27:02,226][DEBUG] [VideoObject] ratingsFeedbackUrl :: undefined?entity_id=undefined&rating=
  • [11-27-14 11:27:02,225][][DEBUG] [12-27-14 11:27:02,223][DEBUG] [VideoObject] useJSTracking :: true
  • [11-27-14 11:27:02,222][][DEBUG] [12-27-14 11:27:02,222][DEBUG] [VideoObject] devProtectedCpCode ::
  • [11-27-14 11:27:02,221][][DEBUG] [12-27-14 11:27:02,220][DEBUG] [VideoObject] adHeight :: 393
  • [11-27-14 11:27:02,219][][DEBUG] [12-27-14 11:27:02,218][DEBUG] [VideoObject] criticRating :: -1
  • [11-27-14 11:27:02,217][][DEBUG] [12-27-14 11:27:02,217][DEBUG] [VideoObject] isLive :: false
  • [11-27-14 11:27:02,215][][DEBUG] [12-27-14 11:27:02,214][DEBUG] [VideoObject] width :: NaN
  • [11-27-14 11:27:02,213][][DEBUG] [12-27-14 11:27:02,213][DEBUG] [VideoObject] embedPlayerResourceId ::
  • [11-27-14 11:27:02,212][][DEBUG] [12-27-14 11:27:02,211][DEBUG] [VideoObject] videoAuthClientJavascript :: false
  • [11-27-14 11:27:02,210][][DEBUG] [12-27-14 11:27:02,209][DEBUG] [VideoObject] protocol :: null
  • [11-27-14 11:27:02,207][][DEBUG] [12-27-14 11:27:02,206][DEBUG] [VideoObject] edata ::
  • [11-27-14 11:27:02,204][][DEBUG] [12-27-14 11:27:02,203][DEBUG] [VideoObject] vidHeight :: 411
  • [11-27-14 11:27:02,202][][DEBUG] [12-27-14 11:27:02,201][DEBUG] [VideoObject] trueVidWidth :: false
  • [11-27-14 11:27:02,200][][DEBUG] [12-27-14 11:27:02,200][DEBUG] [VideoObject] vidWidth :: 548
  • [11-27-14 11:27:02,199][][DEBUG] [12-27-14 11:27:02,198][DEBUG] [VideoObject] primetimeLinearAssetId :: 5884597068415311163
  • [11-27-14 11:27:02,197][][DEBUG] [12-27-14 11:27:02,196][DEBUG] [VideoObject] channelName ::
  • [11-27-14 11:27:02,195][][DEBUG] [12-27-14 11:27:02,194][DEBUG] [VideoObject] providerId ::
  • [11-27-14 11:27:02,193][][DEBUG] [12-27-14 11:27:02,193][DEBUG] [VideoObject] recordingId ::
  • [11-27-14 11:27:02,192][][DEBUG] [12-27-14 11:27:02,191][DEBUG] [VideoObject] isEmbeddable :: true
  • [11-27-14 11:27:02,189][][DEBUG] [12-27-14 11:27:02,188][DEBUG] [VideoObject] mediaId ::
  • [11-27-14 11:27:02,186][][DEBUG] [12-27-14 11:27:02,186][DEBUG] [VideoObject] fanRating :: -1
  • [11-27-14 11:27:02,184][][DEBUG] [12-27-14 11:27:02,183][DEBUG] [VideoObject] mainProviderCode ::
  • [11-27-14 11:27:02,182][][DEBUG] [12-27-14 11:27:02,182][DEBUG] [VideoObject] isNextLinearSegment :: false
  • [11-27-14 11:27:02,181][][DEBUG] [12-27-14 11:27:02,180][DEBUG] [VideoObject] height :: NaN
  • [11-27-14 11:27:02,179][][DEBUG] [12-27-14 11:27:02,179][DEBUG] [VideoObject] sitePoint :: Fancast
  • [11-27-14 11:27:02,178][][DEBUG] [12-27-14 11:27:02,178][DEBUG] [VideoObject] providerSign ::
  • [11-27-14 11:27:02,177][][DEBUG] [12-27-14 11:27:02,176][DEBUG] [VideoObject] playableUrl :: null
  • [11-27-14 11:27:02,176][][DEBUG] [12-27-14 11:27:02,175][DEBUG] [VideoObject] hasEmbeddedCC :: true
  • [11-27-14 11:27:02,174][][DEBUG] [12-27-14 11:27:02,174][DEBUG] [VideoObject] errorType ::
  • [11-27-14 11:27:02,173][][DEBUG] [12-27-14 11:27:02,173][DEBUG] [VideoObject] pce :: null
  • [11-27-14 11:27:02,171][][DEBUG] [12-27-14 11:27:02,171][DEBUG] [VideoObject] fallbackImageUrl :: https://xtvapi.cloudtv.comcast.net/image/fallback/tv_show/?width=180&height=240
  • [11-27-14 11:27:02,170][][DEBUG] [12-27-14 11:27:02,168][DEBUG] [VideoObject] sizeType :: standard
  • [11-27-14 11:27:02,167][][DEBUG] [12-27-14 11:27:02,167][DEBUG] [VideoObject] userType :: Anonymous
  • [11-27-14 11:27:02,165][][DEBUG] [12-27-14 11:27:02,165][DEBUG] [VideoObject] securedProviderSign ::
  • [11-27-14 11:27:02,164][][DEBUG] [12-27-14 11:27:02,163][DEBUG] [VideoObject] isPremiumNetwork :: false
  • [11-27-14 11:27:02,162][][DEBUG] [12-27-14 11:27:02,161][DEBUG] [VideoObject] datePublished :: null
  • [11-27-14 11:27:02,160][][DEBUG] [12-27-14 11:27:02,159][DEBUG] [VideoObject] xedata ::
  • [11-27-14 11:27:02,158][][DEBUG] [12-27-14 11:27:02,158][DEBUG] [VideoObject] isHD :: true
  • [11-27-14 11:27:02,157][][DEBUG] [12-27-14 11:27:02,157][DEBUG] [VideoObject] outOfHomeRestricted :: false
  • [11-27-14 11:27:02,156][][DEBUG] [12-27-14 11:27:02,155][DEBUG] [VideoObject] ti :: [object TrackingItem]
  • [11-27-14 11:27:02,155][][DEBUG] [12-27-14 11:27:02,153][DEBUG] [VideoObject] uGuid ::
  • [11-27-14 11:27:02,153][][DEBUG] [12-27-14 11:27:02,152][DEBUG] [VideoObject] video_id ::
  • [11-27-14 11:27:02,151][][DEBUG] [12-27-14 11:27:02,151][DEBUG] [VideoObject] rid ::
  • [11-27-14 11:27:02,150][][DEBUG] [12-27-14 11:27:02,149][DEBUG] [VideoObject] videoWatch ::
  • [11-27-14 11:27:02,148][][DEBUG] [12-27-14 11:27:02,147][DEBUG] [VideoObject] entityId ::
  • [11-27-14 11:27:02,146][][DEBUG] [12-27-14 11:27:02,146][DEBUG] [VideoObject] hostType :: QA
  • [11-27-14 11:27:02,145][][DEBUG] [12-27-14 11:27:02,145][DEBUG] [VideoObject] category ::
  • [11-27-14 11:27:02,144][][DEBUG] [12-27-14 11:27:02,144][DEBUG] [VideoObject] fullReviewUrl ::
  • [11-27-14 11:27:02,143][][DEBUG] [12-27-14 11:27:02,141][DEBUG] [VideoObject] videoAuthBaseUrl ::
  • [11-27-14 11:27:02,141][][DEBUG] [12-27-14 11:27:02,140][DEBUG] [VideoObject] assetInfo :: 11:00a - 12:00p
  • [11-27-14 11:27:02,139][][DEBUG] [12-27-14 11:27:02,139][DEBUG] [VideoObject] contentId ::
  • [11-27-14 11:27:02,138][][DEBUG] [12-27-14 11:27:02,137][DEBUG] [VideoObject] omnitureId :: comcast_test
  • [11-27-14 11:27:02,136][][DEBUG] [12-27-14 11:27:02,135][DEBUG] [VideoObject] releaseUrl :: null
  • [11-27-14 11:27:02,134][][DEBUG] [12-27-14 11:27:02,134][DEBUG] [VideoObject] allowScrubbing :: false
  • [11-27-14 11:27:02,133][][DEBUG] [12-27-14 11:27:02,132][DEBUG] [VideoObject] isNewLinearContent :: false
  • [11-27-14 11:27:02,131][][DEBUG] [12-27-14 11:27:02,130][DEBUG] [VideoObject] startTime :: 1419699600000
  • [11-27-14 11:27:02,129][][DEBUG] [12-27-14 11:27:02,129][DEBUG] [VideoObject] entityUrl ::
  • [11-27-14 11:27:02,128][][DEBUG] [12-27-14 11:27:02,128][DEBUG] [VideoObject] secureTicketTimeout :: 10
  • [11-27-14 11:27:02,127][][DEBUG] [12-27-14 11:27:02,126][DEBUG] [VideoObject] client :: [object ClientEnum]
  • [11-27-14 11:27:02,125][][DEBUG] [12-27-14 11:27:02,125][DEBUG] [VideoObject] length :: NaN
  • [11-27-14 11:27:02,123][][DEBUG] [12-27-14 11:27:02,122][DEBUG] [VideoObject] endTime :: 1419703200000
  • [11-27-14 11:27:02,121][][DEBUG] [12-27-14 11:27:02,120][DEBUG] [VideoObject] genre ::
  • [11-27-14 11:27:02,120][][DEBUG] [12-27-14 11:27:02,118][DEBUG] [VideoObject] isStreampix :: false
  • [11-27-14 11:27:02,117][][DEBUG] [12-27-14 11:27:02,116][DEBUG] [VideoObject] name :: null
  • [11-27-14 11:27:02,115][][DEBUG] [12-27-14 11:27:02,115][DEBUG] [VideoObject] criticRotten :: false
  • [11-27-14 11:27:02,114][][DEBUG] [12-27-14 11:27:02,114][DEBUG] [VideoObject] maxBitrate :: NaN
  • [11-27-14 11:27:02,113][][DEBUG] [12-27-14 11:27:02,112][DEBUG] [VideoObject] fanRotten :: false
  • [11-27-14 11:27:02,111][][DEBUG] [12-27-14 11:27:02,111][DEBUG] [VideoObject] year ::
  • [11-27-14 11:27:02,110][][DEBUG] [12-27-14 11:27:02,110][DEBUG] [VideoObject] locked :: false
  • [11-27-14 11:27:02,109][][DEBUG] [12-27-14 11:27:02,109][DEBUG] [VideoObject] w :: NaN
  • [11-27-14 11:27:02,108][][DEBUG] [12-27-14 11:27:02,107][DEBUG] [VideoObject] isProtected :: false
  • [11-27-14 11:27:02,107][][DEBUG] [12-27-14 11:27:02,106][DEBUG] [VideoObject] brandDisplayName ::
  • [11-27-14 11:27:02,105][][DEBUG] [12-27-14 11:27:02,104][DEBUG] [VideoObject] defaultYPos :: 0
  • [11-27-14 11:27:02,103][][DEBUG] [12-27-14 11:27:02,103][DEBUG] [VideoObject] devicePlaybackToken :: null
  • [11-27-14 11:27:02,102][][DEBUG] [12-27-14 11:27:02,102][DEBUG] [VideoObject] adsC3WindowMinutes :: 1
  • [11-27-14 11:27:02,101][][DEBUG] [12-27-14 11:27:02,100][DEBUG] [VideoObject] entityPosterArt ::
  • [11-27-14 11:27:02,100][][DEBUG] [12-27-14 11:27:02,99][DEBUG] [VideoObject] brand ::
  • [11-27-14 11:27:02,98][][DEBUG] [12-27-14 11:27:02,98][DEBUG] [VideoObject] clientAsString :: primetime
  • [11-27-14 11:27:02,97][][DEBUG] [12-27-14 11:27:02,97][DEBUG] [VideoObject] adMode :: false
  • [11-27-14 11:27:02,96][][DEBUG] [12-27-14 11:27:02,96][DEBUG] [VideoObject] providerCode ::
  • [11-27-14 11:27:02,95][][DEBUG] [12-27-14 11:27:02,94][DEBUG] [VideoObject] isAlert ::
  • [11-27-14 11:27:02,93][][DEBUG] [12-27-14 11:27:02,93][DEBUG] [VideoObject] videoType ::
  • [11-27-14 11:27:02,92][][DEBUG] [12-27-14 11:27:02,91][DEBUG] [VideoObject] watermarkURL :: null
  • [11-27-14 11:27:02,90][][DEBUG] [12-27-14 11:27:02,89][DEBUG] [VideoObject] isEntitled :: false
  • [11-27-14 11:27:02,87][][DEBUG] [12-27-14 11:27:02,87][DEBUG] [VideoObject] videoUrl ::
  • [11-27-14 11:27:02,86][][DEBUG] [12-27-14 11:27:02,86][DEBUG] [VideoObject] derivedAirDate :: 12/27
  • [11-27-14 11:27:02,85][][DEBUG] [12-27-14 11:27:02,84][DEBUG] [VideoObject] maturityRating ::
  • [11-27-14 11:27:02,84][][DEBUG] [12-27-14 11:27:02,83][DEBUG] [VideoObject] derivedAiringType :: NEW
  • [11-27-14 11:27:02,82][][DEBUG] [12-27-14 11:27:02,82][DEBUG] [VideoObject] contentProvider ::
  • [11-27-14 11:27:02,81][][DEBUG] [12-27-14 11:27:02,80][DEBUG] [VideoObject] description :: News coverage is provided.
  • [11-27-14 11:27:02,79][][DEBUG] [12-27-14 11:27:02,79][DEBUG] [VideoObject] sourceType :: LIVE
  • [11-27-14 11:27:02,78][][DEBUG] [12-27-14 11:27:02,76][DEBUG] [VideoObject] thumbnail :: https://xtvapi.cloudtv.comcast.net/image/program/6326490703483175112/?width=180&height=240
  • [11-27-14 11:27:02,75][][DEBUG] [12-27-14 11:27:02,73][DEBUG] [VideoObject] isExclusive :: false
  • [11-27-14 11:27:02,72][][DEBUG] [12-27-14 11:27:02,72][DEBUG] [VideoObject] cast :: null
  • [11-27-14 11:27:02,71][][DEBUG] [12-27-14 11:27:02,70][DEBUG] [VideoObject] networkLogo :: https://xtvapi.cloudtv.comcast.net/image/station/5210984292804101117/?width=50&height=30
  • [11-27-14 11:27:02,69][][DEBUG] [12-27-14 11:27:02,69][DEBUG] [VideoObject] isC3 :: Not C3
  • [11-27-14 11:27:02,68][][DEBUG] [12-27-14 11:27:02,68][DEBUG] [VideoObject] pid ::
  • [11-27-14 11:27:02,67][][DEBUG] [12-27-14 11:27:02,66][DEBUG] [VideoObject] h :: NaN
  • [11-27-14 11:27:02,66][][DEBUG] [12-27-14 11:27:02,65][DEBUG] [VideoObject] channelNumber :: 265
  • [11-27-14 11:27:02,64][][DEBUG] [12-27-14 11:27:02,64][DEBUG] [VideoObject] settingsConsoleJS :: javascript:FC.register.parentalControls()
  • [11-27-14 11:27:02,63][][DEBUG] [12-27-14 11:27:02,62][DEBUG] [VideoObject] providerTrackingId :: null
  • [11-27-14 11:27:02,61][][DEBUG] [12-27-14 11:27:02,61][DEBUG] [VideoObject] movePluginId :: null
  • [11-27-14 11:27:02,59][][DEBUG] [12-27-14 11:27:02,58][DEBUG] [VideoObject] channelCallsign :: FNCHD
  • [11-27-14 11:27:02,57][][DEBUG] [12-27-14 11:27:02,56][DEBUG] [VideoObject] recordingStatus ::
  • [11-27-14 11:27:02,32][][INFO] [12-27-14 11:27:02,32][INFO] [VideoObjectFactory] _params.client: primetime
  • [11-27-14 11:27:02,7][player][INFO] RESOLVED AJAX for playable url: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:01,12][player][INFO] Making AJAX call to resolve url! http://link.po.ccp.xcal.tv/s/ofHU/tCY8gR9gx_x_jqXLSsY4nrF_KyJaac6T?format=redirect
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:00,909][][INFO] [12-27-14 11:27:00,908][INFO] [PrimetimePlayerHLS] player is not able to return status
  • [11-27-14 11:27:00,906][][INFO] [12-27-14 11:27:00,905][INFO] [PrimetimePlayerHLS] setting volume 0
  • [object Object]
  • [object Object]
  • [11-27-14 11:26:32,287][][INFO] [12-27-14 11:26:32,286][INFO] [PrimetimePlayerHLS] PT player version: Player Platform : 3.2.0 , Util Plugin : 2.1.0 , Analytics Plugin : 1.2.0, PSDK : 1.3.5.531 ( release, 1285336, signed) PT auto start false
  • [11-27-14 11:26:32,212][][INFO] [12-27-14 11:26:32,211][INFO] [Slot] Calling player.onFlashAPIReady return (success) value is:success
  • [11-27-14 11:26:32,209][][DEBUG] [12-27-14 11:26:32,208][DEBUG] [CloudTVPlayer] out of home was fired. Is user OOH: false
  • [11-27-14 11:26:32,203][][DEBUG] [12-27-14 11:26:32,203][DEBUG] [Settings] On Change Setting name : dvs value : null
  • [11-27-14 11:26:32,200][][DEBUG] [12-27-14 11:26:32,200][DEBUG] [Settings] On Change Setting name : captionOptionsHLS value : null
  • [11-27-14 11:26:32,197][][DEBUG] [12-27-14 11:26:32,195][DEBUG] [Settings] On Change Setting name : captionOptions value : null
  • [11-27-14 11:26:32,190][][DEBUG] [12-27-14 11:26:32,189][DEBUG] [Settings] On Change Setting name : language value : null
  • [11-27-14 11:26:32,184][][DEBUG] [12-27-14 11:26:32,181][DEBUG] [Settings] On Change Setting name : captioning value : null
  • [11-27-14 11:26:31,956][][INFO] [12-27-14 11:26:31,956][INFO] [CloudTVPlayer] Previous time we would call onFlashAPIReady
  • [11-27-14 11:26:31,792][][DEBUG] [12-27-14 11:26:31,791][MILESTONE] [PrimetimePlayerHLS] PrimetimePlayer constructor - total: 0.129 secs
  • [11-27-14 11:26:31,749][][INFO] [12-27-14 11:26:31,748][INFO] [PrimetimePlayerHLS] Creating primetime player. Device ID is:7727028610982364391
  • [11-27-14 11:26:31,743][][INFO] [12-27-14 11:26:31,742][INFO] [PrimetimePlayerHLS] Product id for Viper tracking: 'cDVR-X2-Desktop'
  • [11-27-14 11:26:31,711][][INFO] [12-27-14 11:26:31,709][INFO] [PrimetimePlayerHLS] config: {}
  • [11-27-14 11:26:31,701][][INFO] [12-27-14 11:26:31,700][INFO] [CloudTVPlayer] CIM environment: PRODUCTION
  • [11-27-14 11:26:31,690][][INFO] [12-27-14 11:26:31,689][INFO] [ConfigInfo] Soft Pretzel version::commit: cf3c38e 12-17-14 | [Walter Pollard] Rotten Tomatoes link when fullReviewUrl is passed in video object Change-Id: I55faebe980e5ea5c9da579ae067b089b8e78861c
  • [11-27-14 11:26:31,688][][INFO] [12-27-14 11:26:31,688][INFO] [ConfigInfo] Primetime Desktop version::branch : cim_hls
  • [11-27-14 11:26:31,687][][INFO] [12-27-14 11:26:31,687][INFO] [ConfigInfo] Primetime Desktop version::gem-summary : 320f420 2014-10-01 | [Rustam Khashimkhodjaev] Setting the intial bitrate to start at lowest. (Using ABR Policy) Throw Errors when failure to fetch fragments. (cim_hls)
  • [11-27-14 11:26:31,686][][INFO] [12-27-14 11:26:31,685][INFO] [ConfigInfo] Primetime Desktop version::gem-name : primetime_desktop_hls
  • [11-27-14 11:26:31,685][][INFO] [12-27-14 11:26:31,684][INFO] [ConfigInfo] Primetime Desktop gem-version: 3.2.0
  • [11-27-14 11:26:31,683][][INFO] [12-27-14 11:26:31,682][INFO] [ConfigInfo] This swf version::compiled by: Rake Build
  • [11-27-14 11:26:31,680][][DEBUG] [12-27-14 11:26:31,679][MILESTONE] [CloudTVPlayer] ctv version: 0.3.9w - total: 0.017 secs
  • [11-27-14 11:26:31,667][][DEBUG] [12-27-14 11:26:31,662][MILESTONE] [CloudTVPlayer] APPLICATION ADDED TO STAGE version: 1.0 soft pretzel philly style
  • AUTH=_sessionInitialize;
  • AUTH=_sessionInitialize
  • AUTH=getXsctToken; xsctToken={"accountProviders":"xcal,CET","securityTokenType":"XSCT","deviceModel":"PC","accountCETId":"137520040111081132COMCAST.USRMIG","deviceFlashAccessId":"8f0bcf9113ea8a3a862d2032c46214e5","deviceFlashAccessEnvironment":"PortingKit","deviceXcalLocationVod":"http://mwsprod.ccp.xcal.tv:9003/linearDataService/data/Location/8004164956865758110","serviceXcalPro...
  • AUTH=sessionCreated
  • AUTH=sessionServiceCreate
  • AUTH=configurationLoaded
  • AUTH=loadConfigurationFromVariables,[object Object]
  • AUTH=onDRMReady flashVersion=16.0.0
Official Employee

Re: X1 TV App will not work


@Mr5150 wrote:

SO glad to find this forum! I downloaded the Xfinity TV app a while ago and of course it showed the "Limited Coverage" message.  I checked it every so often to see if it would work. Then on december 25th I tried again and it worked on my iPhone, though it didn't allow DVR cloud access, just live channels, VOD etc. I decided to try it on my iPad and it showed "Limited coverage". It was still working on my iPhone at the time.  I decided to log out of the iPhone to see if I could then log on with my iPad. Now both the iPhone and iPad show either the limited coverage message or code 13001 while trying to activating either device.  I called Comcast and got transferred between, sales, app and X1 departments. Amazing how little they new about this feature.  Sales said everything was good and codes were added and saw no problems.  After 30 minutes of installing, uninstalling rebooting, resetting apps, modems, routers I gave up.  This is my last ditch effort...
Please help.
Larry


  Can you try now?  The codes on the account were correct but not flowing thru to our back office tools for some reason.   

 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: X1 TV App will not work


@djgiannola wrote:

I recently purchased a HP Chromebook and am trying to get the xfinity tv to work. It starts working and then I receive the following error messages. "Unable to tune channel" and "We've run into a problem while streaming...Error 900.106000 The programs start streaming for a second or two and then the errors appear. The tv app works fine on my Apple Ipad and my adroid phone but not on the Chromebook. I tried calling the help desk but they were unable to assist. The Errors are

  • [11-27-14 11:27:27,915][][INFO] [12-27-14 11:27:27,914][INFO] [PrimetimePlayerHLS] PT player version: Player Platform : 3.2.0 , Util Plugin : 2.1.0 , Analytics Plugin : 1.2.0, PSDK : 1.3.5.531 ( release, 1285336, signed) PT auto start false
  • [11-27-14 11:27:27,876][][INFO] [12-27-14 11:27:27,876][INFO] [Slot] Calling player.onFlashAPIReady return (success) value is:success
  • [11-27-14 11:27:27,874][][DEBUG] [12-27-14 11:27:27,873][DEBUG] [CloudTVPlayer] out of home was fired. Is user OOH: false
  • [11-27-14 11:27:27,871][][DEBUG] [12-27-14 11:27:27,870][DEBUG] [Settings] On Change Setting name : dvs value : null
  • [11-27-14 11:27:27,868][][DEBUG] [12-27-14 11:27:27,867][DEBUG] [Settings] On Change Setting name : captionOptionsHLS value : null
  • [11-27-14 11:27:27,865][][DEBUG] [12-27-14 11:27:27,865][DEBUG] [Settings] On Change Setting name : captionOptions value : null
  • [11-27-14 11:27:27,862][][DEBUG] [12-27-14 11:27:27,861][DEBUG] [Settings] On Change Setting name : language value : null
  • [11-27-14 11:27:27,858][][DEBUG] [12-27-14 11:27:27,858][DEBUG] [Settings] On Change Setting name : captioning value : null
  • [11-27-14 11:27:27,796][][INFO] [12-27-14 11:27:27,795][INFO] [CloudTVPlayer] Previous time we would call onFlashAPIReady
  • [11-27-14 11:27:27,682][][DEBUG] [12-27-14 11:27:27,682][MILESTONE] [PrimetimePlayerHLS] PrimetimePlayer constructor - total: 0.113 secs
  • [11-27-14 11:27:27,642][][INFO] [12-27-14 11:27:27,642][INFO] [PrimetimePlayerHLS] Creating primetime player. Device ID is:7727028610982364391
  • [11-27-14 11:27:27,637][][INFO] [12-27-14 11:27:27,636][INFO] [PrimetimePlayerHLS] Product id for Viper tracking: 'cDVR-X2-Desktop'
  • [11-27-14 11:27:27,614][][INFO] [12-27-14 11:27:27,613][INFO] [PrimetimePlayerHLS] config: {}
  • [11-27-14 11:27:27,605][][INFO] [12-27-14 11:27:27,604][INFO] [CloudTVPlayer] CIM environment: PRODUCTION
  • [11-27-14 11:27:27,598][][INFO] [12-27-14 11:27:27,594][INFO] [ConfigInfo] Soft Pretzel version::commit: cf3c38e 12-17-14 | [Walter Pollard] Rotten Tomatoes link when fullReviewUrl is passed in video object Change-Id: I55faebe980e5ea5c9da579ae067b089b8e78861c
  • [11-27-14 11:27:27,593][][INFO] [12-27-14 11:27:27,593][INFO] [ConfigInfo] Primetime Desktop version::branch : cim_hls
  • [11-27-14 11:27:27,592][][INFO] [12-27-14 11:27:27,591][INFO] [ConfigInfo] Primetime Desktop version::gem-summary : 320f420 2014-10-01 | [Rustam Khashimkhodjaev] Setting the intial bitrate to start at lowest. (Using ABR Policy) Throw Errors when failure to fetch fragments. (cim_hls)
  • [11-27-14 11:27:27,591][][INFO] [12-27-14 11:27:27,590][INFO] [ConfigInfo] Primetime Desktop version::gem-name : primetime_desktop_hls
  • [11-27-14 11:27:27,589][][INFO] [12-27-14 11:27:27,589][INFO] [ConfigInfo] Primetime Desktop gem-version: 3.2.0
  • [11-27-14 11:27:27,588][][INFO] [12-27-14 11:27:27,587][INFO] [ConfigInfo] This swf version::compiled by: Rake Build
  • [11-27-14 11:27:27,585][][DEBUG] [12-27-14 11:27:27,584][MILESTONE] [CloudTVPlayer] ctv version: 0.3.9w - total: 0.015 secs
  • [11-27-14 11:27:27,573][][DEBUG] [12-27-14 11:27:27,569][MILESTONE] [CloudTVPlayer] APPLICATION ADDED TO STAGE version: 1.0 soft pretzel philly style
  • [object Object]
  • [11-27-14 11:27:26,612][Heartbeat][DEBUG] HearbeatService stopped.
  • [11-27-14 11:27:26,528][Heartbeat][DEBUG] HearbeatService stopped.
  • returning error with code [900]
  • looking for error code [900.106000]
  • [11-27-14 11:27:26,412][][DEBUG] [12-27-14 11:27:26,412][DEBUG] [Settings] On Change Setting name : dvs value : null
  • [11-27-14 11:27:26,409][][DEBUG] [12-27-14 11:27:26,408][DEBUG] [Settings] On Change Setting name : captionOptionsHLS value : null
  • [11-27-14 11:27:26,405][][DEBUG] [12-27-14 11:27:26,404][DEBUG] [Settings] On Change Setting name : captionOptions value : null
  • [11-27-14 11:27:26,399][][DEBUG] [12-27-14 11:27:26,398][DEBUG] [Settings] On Change Setting name : language value : null
  • [11-27-14 11:27:26,395][][DEBUG] [12-27-14 11:27:26,394][DEBUG] [Settings] On Change Setting name : captioning value : null
  • [11-27-14 11:27:26,391][player][DEBUG] Video Playback Error :: {"pluginCode":"106000","isFatal":true,"auxInfo":null,"primeTimeErrorData":{"url":"","code":"106000","subDescription":"runtimeCodeMessage:INVALID_OPERATION|runtimeCode:19|description:null|eventType:Error|resourceType:HLS|resourceId:0|resourceUrl:http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... player error","pluginDescription":"''"}
  • Flash Event: onVideoError
  • [11-27-14 11:27:26,389][][INFO] [12-27-14 11:27:26,389][INFO] [CloudTVPlayer] VideoErrorEvent: 900: Primetime player error
  • [11-27-14 11:27:26,387][][INFO] [12-27-14 11:27:26,386][INFO] [PrimetimePlayerHLS] MEDIA_FAILED :: descr Data: ''
  • [11-27-14 11:27:26,385][][DEBUG] [12-27-14 11:27:26,384][DEBUG] [PrimetimePlayerHLS] PlayerPlatformVideoEvent.MEDIA_FAILED
  • [11-27-14 11:27:26,380][][DEBUG] [12-27-14 11:27:26,379][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: MediaFailed
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:25,878][][DEBUG] [12-27-14 11:27:25,877][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: IDLE isUserReadyToStartPlayback true
  • [11-27-14 11:27:25,875][][DEBUG] [12-27-14 11:27:25,867][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:25,786][][DEBUG] [12-27-14 11:27:25,785][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: ERROR isUserReadyToStartPlayback true
  • [11-27-14 11:27:25,783][][DEBUG] [12-27-14 11:27:25,782][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: ERROR | evt type: PlayStateChanged
  • [11-27-14 11:27:25,738][][DEBUG] [12-27-14 11:27:25,736][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:25,690][][DEBUG] [12-27-14 11:27:25,690][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:25,683][][DEBUG] [12-27-14 11:27:25,682][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:25,197][][DEBUG] [12-27-14 11:27:25,196][DEBUG] [VideoControlsControllerSandwichX2] Player event: VideoState.PLAYING
  • [11-27-14 11:27:25,195][Heartbeat][DEBUG] HearbeatService stopped.
  • Flash Event: onVideoPlay
  • [11-27-14 11:27:25,191][][DEBUG] [12-27-14 11:27:25,191][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PLAYING isUserReadyToStartPlayback true
  • [11-27-14 11:27:25,189][][DEBUG] [12-27-14 11:27:25,189][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: PlayStateChanged
  • [11-27-14 11:27:25,24][][INFO] [12-27-14 11:27:25,23][INFO] [PrimetimePlayerHLS] _videoNativeWidth: 1280, _videoNativeHeight: 720
  • [11-27-14 11:27:25,22][][DEBUG] [12-27-14 11:27:25,21][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: BitrateChanged
  • [11-27-14 11:27:24,167][][INFO] [12-27-14 11:27:24,166][INFO] [PrimetimePlayerHLS] Advanced closed-caption options: {"windowBorderEdgeStyle":"none","fontSize":"small","textForegroundOpacity":100,"windowFillOpacity":0,"windowBorderEdgeColor":"bright_white","windowBackgroundOpacity":100,"windowFillColor":"black","textForegroundEdge":"none","fontStyle":"monospaced_without_serifs","windowBackgroundColor":"black","textForegroundColor":"bright_white"}
  • [11-27-14 11:27:23,852][][DEBUG] [12-27-14 11:27:23,852][MILESTONE] [PrimetimePlayerHLS] MEDIA OPENED http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... - total: 52.19 secs
  • [11-27-14 11:27:23,851][][INFO] [12-27-14 11:27:23,850][INFO] [PrimetimePlayerHLS] setting video duration player.getDuration: 30.03
  • [11-27-14 11:27:23,849][][INFO] [12-27-14 11:27:23,849][INFO] [PrimetimePlayerHLS] SAP isOn:false, preferredLanguage:
  • [11-27-14 11:27:23,847][][INFO] [12-27-14 11:27:23,846][INFO] [PrimetimePlayerHLS] SAP supported:false, languages:[eng], modified languages:[]
  • [11-27-14 11:27:23,845][][INFO] [12-27-14 11:27:23,844][INFO] [PrimetimePlayerHLS] Primetime languages : eng
  • [11-27-14 11:27:23,842][][INFO] [12-27-14 11:27:23,841][INFO] [PrimetimePlayerHLS] Filtering available bit rates based on maximimBitrate: 4500
  • [11-27-14 11:27:23,837][][DEBUG] [12-27-14 11:27:23,832][DEBUG] [PrimetimePlayerHLS] captions hasCC from player: true VO isCCEnabled: true VO hasEmbeddedCC : true
  • [11-27-14 11:27:23,829][][INFO] [12-27-14 11:27:23,777][INFO] [PrimetimePlayerHLS] play the PT player
  • [object Object]
  • [11-27-14 11:27:23,770][][INFO] [12-27-14 11:27:23,769][INFO] [KeyboardControlsCloud] Mini player off
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,766][][INFO] [12-27-14 11:27:23,766][INFO] [PrimetimePlayerHLS] setting volume 1
  • [11-27-14 11:27:23,760][][INFO] [12-27-14 11:27:23,759][INFO] [PrimetimePlayerHLS] play the PT player
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,756][][INFO] [12-27-14 11:27:23,755][INFO] [PrimetimePlayerHLS] setting volume 1
  • Flash Event: onVideoStart
  • [11-27-14 11:27:23,744][][INFO] [12-27-14 11:27:23,743][INFO] [PrimetimePlayerHLS] *************** Start Video called *************
  • [11-27-14 11:27:23,742][][DEBUG] [12-27-14 11:27:23,741][DEBUG] [PrimetimePlayerHLS] prefetcht MEDIA_OPENED: player state:READY isUserReadyToStartPlayback:true
  • [11-27-14 11:27:23,740][][DEBUG] [12-27-14 11:27:23,740][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: MediaOpened
  • [11-27-14 11:27:23,737][][INFO] [12-27-14 11:27:23,737][INFO] [PrimetimePlayerHLS] DRM COMPLETE:
  • [11-27-14 11:27:23,735][][DEBUG] [12-27-14 11:27:23,732][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: DRMComplete
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,331][][DEBUG] [12-27-14 11:27:23,331][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: READY isUserReadyToStartPlayback true
  • [11-27-14 11:27:23,330][][DEBUG] [12-27-14 11:27:23,329][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,313][][DEBUG] [12-27-14 11:27:23,312][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PREPARING isUserReadyToStartPlayback true
  • [11-27-14 11:27:23,311][][DEBUG] [12-27-14 11:27:23,305][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PREPARING | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,286][][DEBUG] [12-27-14 11:27:23,283][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZED isUserReadyToStartPlayback true
  • [11-27-14 11:27:23,281][][DEBUG] [12-27-14 11:27:23,281][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZED | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,265][][DEBUG] [12-27-14 11:27:23,265][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZING isUserReadyToStartPlayback true
  • [11-27-14 11:27:23,264][][DEBUG] [12-27-14 11:27:23,263][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZING | evt type: PlayStateChanged
  • [11-27-14 11:27:23,262][][INFO] [12-27-14 11:27:23,262][INFO] [PrimetimePlayerHLS] DRM metadata available:
  • [11-27-14 11:27:23,261][][DEBUG] [12-27-14 11:27:23,257][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: DRMMetadataAvailable
  • [11-27-14 11:27:23,254][][INFO] [12-27-14 11:27:23,253][INFO] [PrimetimePlayerHLS] DRM Acquiring License: "http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:23,251][][DEBUG] [12-27-14 11:27:23,250][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: AcquiringLicense
  • [object Object]
  • [11-27-14 11:27:22,561][Heartbeat][DEBUG] HearbeatService stopped.
  • returning error with code [902]
  • looking for error code [902.106000]
  • [11-27-14 11:27:22,452][player][DEBUG] Video Playback Error :: {"pluginCode":"106000","isFatal":false,"auxInfo":null,"primeTimeErrorData":{"description":"''","url":"http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... player retry","pluginDescription":null}
  • Flash Event: onVideoError
  • [11-27-14 11:27:22,450][][INFO] [12-27-14 11:27:22,450][INFO] [CloudTVPlayer] VideoErrorEvent: 902: Primetime player retry
  • [11-27-14 11:27:22,448][][INFO] [12-27-14 11:27:22,448][INFO] [PrimetimePlayerHLS] Retry attempted
  • [11-27-14 11:27:22,446][][DEBUG] [12-27-14 11:27:22,444][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: RetryAttempted
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:18,468][][DEBUG] [12-27-14 11:27:18,467][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: IDLE isUserReadyToStartPlayback true
  • [11-27-14 11:27:18,465][][DEBUG] [12-27-14 11:27:18,456][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:18,401][][DEBUG] [12-27-14 11:27:18,400][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: ERROR isUserReadyToStartPlayback true
  • [11-27-14 11:27:18,399][][DEBUG] [12-27-14 11:27:18,397][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: ERROR | evt type: PlayStateChanged
  • [11-27-14 11:27:18,272][][DEBUG] [12-27-14 11:27:18,270][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:18,242][][DEBUG] [12-27-14 11:27:18,240][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:17,945][][DEBUG] [12-27-14 11:27:17,945][DEBUG] [VideoControlsControllerSandwichX2] Player event: VideoState.PLAYING
  • [11-27-14 11:27:17,944][Heartbeat][DEBUG] HearbeatService stopped.
  • Flash Event: onVideoPlay
  • [11-27-14 11:27:17,942][][DEBUG] [12-27-14 11:27:17,942][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PLAYING isUserReadyToStartPlayback true
  • [11-27-14 11:27:17,940][][DEBUG] [12-27-14 11:27:17,940][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: PlayStateChanged
  • [11-27-14 11:27:17,835][][INFO] [12-27-14 11:27:17,834][INFO] [PrimetimePlayerHLS] _videoNativeWidth: 768, _videoNativeHeight: 432
  • [11-27-14 11:27:17,832][][DEBUG] [12-27-14 11:27:17,831][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: BitrateChanged
  • [11-27-14 11:27:16,774][][INFO] [12-27-14 11:27:16,773][INFO] [PrimetimePlayerHLS] Advanced closed-caption options: {"windowBorderEdgeStyle":"none","fontSize":"small","textForegroundOpacity":100,"windowFillOpacity":0,"windowBorderEdgeColor":"bright_white","windowBackgroundOpacity":100,"windowFillColor":"black","textForegroundEdge":"none","fontStyle":"monospaced_without_serifs","windowBackgroundColor":"black","textForegroundColor":"bright_white"}
  • [11-27-14 11:27:16,515][][DEBUG] [12-27-14 11:27:16,515][MILESTONE] [PrimetimePlayerHLS] MEDIA OPENED http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... - total: 44.853 secs
  • [11-27-14 11:27:16,512][][INFO] [12-27-14 11:27:16,512][INFO] [PrimetimePlayerHLS] setting video duration player.getDuration: 30.03
  • [11-27-14 11:27:16,510][][INFO] [12-27-14 11:27:16,509][INFO] [PrimetimePlayerHLS] SAP isOn:false, preferredLanguage:
  • [11-27-14 11:27:16,508][][INFO] [12-27-14 11:27:16,507][INFO] [PrimetimePlayerHLS] SAP supported:false, languages:[eng], modified languages:[]
  • [11-27-14 11:27:16,501][][INFO] [12-27-14 11:27:16,499][INFO] [PrimetimePlayerHLS] Primetime languages : eng
  • [11-27-14 11:27:16,497][][INFO] [12-27-14 11:27:16,497][INFO] [PrimetimePlayerHLS] Filtering available bit rates based on maximimBitrate: 4500
  • [11-27-14 11:27:16,492][][DEBUG] [12-27-14 11:27:16,482][DEBUG] [PrimetimePlayerHLS] captions hasCC from player: true VO isCCEnabled: true VO hasEmbeddedCC : true
  • [11-27-14 11:27:16,479][][INFO] [12-27-14 11:27:16,418][INFO] [PrimetimePlayerHLS] play the PT player
  • [object Object]
  • [11-27-14 11:27:16,406][][INFO] [12-27-14 11:27:16,405][INFO] [KeyboardControlsCloud] Mini player off
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,401][][INFO] [12-27-14 11:27:16,400][INFO] [PrimetimePlayerHLS] setting volume 1
  • [11-27-14 11:27:16,387][][INFO] [12-27-14 11:27:16,386][INFO] [PrimetimePlayerHLS] play the PT player
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,376][][INFO] [12-27-14 11:27:16,376][INFO] [PrimetimePlayerHLS] setting volume 1
  • Flash Event: onVideoStart
  • [11-27-14 11:27:16,357][][INFO] [12-27-14 11:27:16,356][INFO] [PrimetimePlayerHLS] *************** Start Video called *************
  • [11-27-14 11:27:16,354][][DEBUG] [12-27-14 11:27:16,353][DEBUG] [PrimetimePlayerHLS] prefetcht MEDIA_OPENED: player state:READY isUserReadyToStartPlayback:true
  • [11-27-14 11:27:16,347][][DEBUG] [12-27-14 11:27:16,346][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: MediaOpened
  • [11-27-14 11:27:16,335][][INFO] [12-27-14 11:27:16,335][INFO] [PrimetimePlayerHLS] DRM COMPLETE:
  • [11-27-14 11:27:16,334][][DEBUG] [12-27-14 11:27:16,332][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: DRMComplete
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,150][][DEBUG] [12-27-14 11:27:16,149][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: READY isUserReadyToStartPlayback true
  • [11-27-14 11:27:16,148][][DEBUG] [12-27-14 11:27:16,147][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,139][][DEBUG] [12-27-14 11:27:16,138][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PREPARING isUserReadyToStartPlayback true
  • [11-27-14 11:27:16,137][][DEBUG] [12-27-14 11:27:16,136][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PREPARING | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,129][][DEBUG] [12-27-14 11:27:16,128][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZED isUserReadyToStartPlayback true
  • [11-27-14 11:27:16,127][][DEBUG] [12-27-14 11:27:16,127][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZED | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,115][][DEBUG] [12-27-14 11:27:16,115][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZING isUserReadyToStartPlayback true
  • [11-27-14 11:27:16,114][][DEBUG] [12-27-14 11:27:16,113][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZING | evt type: PlayStateChanged
  • [11-27-14 11:27:16,112][][INFO] [12-27-14 11:27:16,112][INFO] [PrimetimePlayerHLS] DRM metadata available:
  • [11-27-14 11:27:16,106][][DEBUG] [12-27-14 11:27:16,105][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: DRMMetadataAvailable
  • [11-27-14 11:27:16,104][][INFO] [12-27-14 11:27:16,103][INFO] [PrimetimePlayerHLS] DRM Acquiring License: "http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:16,99][][DEBUG] [12-27-14 11:27:16,96][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: AcquiringLicense
  • [object Object]
  • [11-27-14 11:27:15,251][Heartbeat][DEBUG] HearbeatService stopped.
  • returning error with code [902]
  • looking for error code [902.106000]
  • [11-27-14 11:27:15,131][player][DEBUG] Video Playback Error :: {"pluginCode":"106000","isFatal":false,"auxInfo":null,"primeTimeErrorData":{"description":"''","url":"http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... player retry","pluginDescription":null}
  • Flash Event: onVideoError
  • [11-27-14 11:27:15,129][][INFO] [12-27-14 11:27:15,129][INFO] [CloudTVPlayer] VideoErrorEvent: 902: Primetime player retry
  • [11-27-14 11:27:15,126][][INFO] [12-27-14 11:27:15,125][INFO] [PrimetimePlayerHLS] Retry attempted
  • [11-27-14 11:27:15,123][][DEBUG] [12-27-14 11:27:15,119][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: RetryAttempted
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:13,141][][DEBUG] [12-27-14 11:27:13,138][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: IDLE isUserReadyToStartPlayback true
  • [11-27-14 11:27:13,136][][DEBUG] [12-27-14 11:27:13,130][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:13,82][][DEBUG] [12-27-14 11:27:13,81][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: ERROR isUserReadyToStartPlayback true
  • [11-27-14 11:27:13,78][][DEBUG] [12-27-14 11:27:13,76][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: ERROR | evt type: PlayStateChanged
  • [11-27-14 11:27:12,786][][INFO] [12-27-14 11:27:12,783][INFO] [PrimetimePlayerHLS] _videoNativeWidth: 1280, _videoNativeHeight: 720
  • [11-27-14 11:27:12,779][][INFO] [12-27-14 11:27:12,777][INFO] [PrimetimePlayerHLS] bit rate changed: 1266 kbps
  • [11-27-14 11:27:12,775][][DEBUG] [12-27-14 11:27:12,767][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: BitrateChanged
  • [11-27-14 11:27:12,433][][DEBUG] [12-27-14 11:27:12,433][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:12,429][][DEBUG] [12-27-14 11:27:12,428][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:12,424][][DEBUG] [12-27-14 11:27:12,422][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:12,332][][DEBUG] [12-27-14 11:27:12,331][DEBUG] [VideoControlsControllerSandwichX2] Player event: VideoState.PLAYING
  • [11-27-14 11:27:12,329][Heartbeat][DEBUG] HearbeatService stopped.
  • Flash Event: onVideoPlay
  • [11-27-14 11:27:12,327][][DEBUG] [12-27-14 11:27:12,327][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PLAYING isUserReadyToStartPlayback true
  • [11-27-14 11:27:12,325][][DEBUG] [12-27-14 11:27:12,323][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: PlayStateChanged
  • [11-27-14 11:27:11,554][][INFO] [12-27-14 11:27:11,554][INFO] [PrimetimePlayerHLS] _videoNativeWidth: 768, _videoNativeHeight: 432
  • [11-27-14 11:27:11,553][][DEBUG] [12-27-14 11:27:11,551][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: BitrateChanged
  • [11-27-14 11:27:09,734][][INFO] [12-27-14 11:27:09,733][INFO] [PrimetimePlayerHLS] Advanced closed-caption options: {"windowBorderEdgeStyle":"none","fontSize":"small","textForegroundOpacity":100,"windowFillOpacity":0,"windowBorderEdgeColor":"bright_white","windowBackgroundOpacity":100,"windowFillColor":"black","textForegroundEdge":"none","fontStyle":"monospaced_without_serifs","windowBackgroundColor":"black","textForegroundColor":"bright_white"}
  • [11-27-14 11:27:09,428][][DEBUG] [12-27-14 11:27:09,428][MILESTONE] [PrimetimePlayerHLS] MEDIA OPENED http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... - total: 37.766 secs
  • [11-27-14 11:27:09,426][][INFO] [12-27-14 11:27:09,425][INFO] [PrimetimePlayerHLS] setting video duration player.getDuration: 30.03
  • [11-27-14 11:27:09,423][][INFO] [12-27-14 11:27:09,422][INFO] [PrimetimePlayerHLS] SAP isOn:false, preferredLanguage:
  • [11-27-14 11:27:09,420][][INFO] [12-27-14 11:27:09,419][INFO] [PrimetimePlayerHLS] SAP supported:false, languages:[eng], modified languages:[]
  • [11-27-14 11:27:09,416][][INFO] [12-27-14 11:27:09,414][INFO] [PrimetimePlayerHLS] Primetime languages : eng
  • [11-27-14 11:27:09,412][][INFO] [12-27-14 11:27:09,364][INFO] [PrimetimePlayerHLS] Filtering available bit rates based on maximimBitrate: 4500
  • [11-27-14 11:27:09,360][][DEBUG] [12-27-14 11:27:09,359][DEBUG] [PrimetimePlayerHLS] captions hasCC from player: true VO isCCEnabled: true VO hasEmbeddedCC : true
  • [11-27-14 11:27:09,357][][INFO] [12-27-14 11:27:09,356][INFO] [PrimetimePlayerHLS] play the PT player
  • [object Object]
  • [11-27-14 11:27:09,346][][INFO] [12-27-14 11:27:09,345][INFO] [KeyboardControlsCloud] Mini player off
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:09,341][][INFO] [12-27-14 11:27:09,341][INFO] [PrimetimePlayerHLS] setting volume 1
  • [11-27-14 11:27:09,336][][INFO] [12-27-14 11:27:09,336][INFO] [PrimetimePlayerHLS] play the PT player
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:09,328][][INFO] [12-27-14 11:27:09,327][INFO] [PrimetimePlayerHLS] setting volume 1
  • Flash Event: onVideoStart
  • [11-27-14 11:27:09,304][][INFO] [12-27-14 11:27:09,303][INFO] [PrimetimePlayerHLS] *************** Start Video called *************
  • [11-27-14 11:27:09,302][][DEBUG] [12-27-14 11:27:09,302][DEBUG] [PrimetimePlayerHLS] prefetcht MEDIA_OPENED: player state:READY isUserReadyToStartPlayback:true
  • [11-27-14 11:27:09,301][][DEBUG] [12-27-14 11:27:09,300][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: MediaOpened
  • [11-27-14 11:27:09,288][][INFO] [12-27-14 11:27:09,287][INFO] [PrimetimePlayerHLS] DRM COMPLETE:
  • [11-27-14 11:27:09,286][][DEBUG] [12-27-14 11:27:09,285][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: DRMComplete
  • [11-27-14 11:27:06,769][][INFO] [12-27-14 11:27:06,768][INFO] [PrimetimePlayerHLS] DRM Acquiring License: "http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:06,766][][DEBUG] [12-27-14 11:27:06,765][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: AcquiringLicense
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:04,12][][DEBUG] [12-27-14 11:27:04,11][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: READY isUserReadyToStartPlayback true
  • [11-27-14 11:27:04,8][][DEBUG] [12-27-14 11:27:04,5][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:03,966][][DEBUG] [12-27-14 11:27:03,966][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PREPARING isUserReadyToStartPlayback true
  • [11-27-14 11:27:03,965][][DEBUG] [12-27-14 11:27:03,964][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PREPARING | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:03,946][][DEBUG] [12-27-14 11:27:03,945][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZED isUserReadyToStartPlayback true
  • [11-27-14 11:27:03,944][][DEBUG] [12-27-14 11:27:03,943][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZED | evt type: PlayStateChanged
  • [11-27-14 11:27:03,933][][DEBUG] [12-27-14 11:27:03,932][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZING | evt type: NumberOfAlternativeAudioStreamsChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:03,901][][DEBUG] [12-27-14 11:27:03,900][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZING isUserReadyToStartPlayback true
  • [11-27-14 11:27:03,899][][DEBUG] [12-27-14 11:27:03,898][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZING | evt type: PlayStateChanged
  • [11-27-14 11:27:03,884][][INFO] [12-27-14 11:27:03,883][INFO] [PrimetimePlayerHLS] DRM metadata available:
  • [11-27-14 11:27:03,882][][DEBUG] [12-27-14 11:27:03,870][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate - player not ready evt DRMMetadataAvailable
  • [11-27-14 11:27:02,522][][INFO] [12-27-14 11:27:02,517][INFO] [global] PlayableUrl stripped of query params: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... _progressiveVideo false
  • [11-27-14 11:27:02,515][][DEBUG] [12-27-14 11:27:02,511][DEBUG] [PrimetimePlayerHLS] setContent _videoAssetType .m3u8 playableUrl: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:02,470][][DEBUG] [12-27-14 11:27:02,470][DEBUG] [PrimetimePlayerHLS] prefetcht (load) isMediaLoaded:false
  • [11-27-14 11:27:02,469][][DEBUG] [12-27-14 11:27:02,468][MILESTONE] [PrimetimePlayerHLS] setting content of playableurl: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... video.resumePoint 0 - total: 30.806 secs
  • [11-27-14 11:27:02,467][][DEBUG] [12-27-14 11:27:02,467][DEBUG] [PrimetimePlayerHLS] setcontent test.ignoreToken: false
  • [11-27-14 11:27:02,466][][DEBUG] [12-27-14 11:27:02,466][DEBUG] [PrimetimePlayerHLS] setcontent options{"streamID":"5884597068415311163"}
  • [11-27-14 11:27:02,465][][DEBUG] [12-27-14 11:27:02,464][DEBUG] [PrimetimePlayerHLS] prefetch pt 1: set (source)
  • [11-27-14 11:27:02,462][][DEBUG] [12-27-14 11:27:02,461][DEBUG] [CloudTVPlayer] setContent send to player: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:02,454][][INFO] [12-27-14 11:27:02,454][INFO] [PrimetimePlayerHLS] player is not able to return status
  • [11-27-14 11:27:02,452][][INFO] [12-27-14 11:27:02,452][INFO] [PrimetimePlayerHLS] setting volume 0
  • [11-27-14 11:27:02,367][][DEBUG] [12-27-14 11:27:02,366][DEBUG] [VideoObject] dvs :: false
  • [11-27-14 11:27:02,365][][DEBUG] [12-27-14 11:27:02,365][DEBUG] [VideoObject] signInJSForce :: javascript:FC.register.handleSignInOut("fancast_xfinityvideo_signin&ForceAuthn=true")
  • [11-27-14 11:27:02,364][][DEBUG] [12-27-14 11:27:02,363][DEBUG] [VideoObject] contentRating ::
  • [11-27-14 11:27:02,363][][DEBUG] [12-27-14 11:27:02,362][DEBUG] [VideoObject] airingType :: NEW
  • [11-27-14 11:27:02,362][][DEBUG] [12-27-14 11:27:02,361][DEBUG] [VideoObject] securityDataObject :: null
  • [11-27-14 11:27:02,361][][DEBUG] [12-27-14 11:27:02,360][DEBUG] [VideoObject] secureMetaData :: null
  • [11-27-14 11:27:02,359][][DEBUG] [12-27-14 11:27:02,359][DEBUG] [VideoObject] sap :: false
  • [11-27-14 11:27:02,358][][DEBUG] [12-27-14 11:27:02,358][DEBUG] [VideoObject] signInJS :: javascript:FC.register.handleSignInOut("fancast_xfinityvideo_signin")
  • [11-27-14 11:27:02,357][][DEBUG] [12-27-14 11:27:02,357][DEBUG] [VideoObject] deviceId :: null
  • [11-27-14 11:27:02,356][][DEBUG] [12-27-14 11:27:02,356][DEBUG] [VideoObject] registerJS :: javascript:FC.register.handleRegistration("fancast_xfinityvideo_register")
  • [11-27-14 11:27:02,355][][DEBUG] [12-27-14 11:27:02,354][DEBUG] [VideoObject] defaultBorder :: 0
  • [11-27-14 11:27:02,354][][DEBUG] [12-27-14 11:27:02,353][DEBUG] [VideoObject] parentalPIN :: null
  • [11-27-14 11:27:02,352][][DEBUG] [12-27-14 11:27:02,352][DEBUG] [VideoObject] credits ::
  • [11-27-14 11:27:02,351][][DEBUG] [12-27-14 11:27:02,351][DEBUG] [VideoObject] defaultXPos :: 0
  • [11-27-14 11:27:02,350][][DEBUG] [12-27-14 11:27:02,350][DEBUG] [VideoObject] deviceAuthToken :: null
  • [11-27-14 11:27:02,349][][DEBUG] [12-27-14 11:27:02,348][DEBUG] [VideoObject] c3Airdate :: null
  • [11-27-14 11:27:02,348][][DEBUG] [12-27-14 11:27:02,347][DEBUG] [VideoObject] resumePoint :: 0
  • [11-27-14 11:27:02,347][][DEBUG] [12-27-14 11:27:02,346][DEBUG] [VideoObject] video_quality :: hd
  • [11-27-14 11:27:02,345][][DEBUG] [12-27-14 11:27:02,345][DEBUG] [VideoObject] skin :: Fancast
  • [11-27-14 11:27:02,344][][DEBUG] [12-27-14 11:27:02,344][DEBUG] [VideoObject] plusRegExp :: /\+/gi
  • [11-27-14 11:27:02,343][][DEBUG] [12-27-14 11:27:02,342][DEBUG] [VideoObject] logo ::
  • [11-27-14 11:27:02,341][][DEBUG] [12-27-14 11:27:02,341][DEBUG] [VideoObject] showTVRating :: false
  • [11-27-14 11:27:02,340][][DEBUG] [12-27-14 11:27:02,340][DEBUG] [VideoObject] tokenMPS :: null
  • [11-27-14 11:27:02,339][][DEBUG] [12-27-14 11:27:02,338][DEBUG] [VideoObject] displayMiniGuide :: false
  • [11-27-14 11:27:02,338][][DEBUG] [12-27-14 11:27:02,337][DEBUG] [VideoObject] helpUrl :: null
  • [11-27-14 11:27:02,336][][DEBUG] [12-27-14 11:27:02,336][DEBUG] [VideoObject] airDate ::
  • [11-27-14 11:27:02,335][][DEBUG] [12-27-14 11:27:02,335][DEBUG] [VideoObject] releaseYear :: 2008-
  • [11-27-14 11:27:02,334][][DEBUG] [12-27-14 11:27:02,333][DEBUG] [VideoObject] configUrl ::
  • [11-27-14 11:27:02,332][][DEBUG] [12-27-14 11:27:02,331][DEBUG] [VideoObject] duration ::
  • [11-27-14 11:27:02,330][][DEBUG] [12-27-14 11:27:02,330][DEBUG] [VideoObject] episode ::
  • [11-27-14 11:27:02,328][][DEBUG] [12-27-14 11:27:02,325][DEBUG] [VideoObject] appType :: Fancast
  • [11-27-14 11:27:02,324][][DEBUG] [12-27-14 11:27:02,323][DEBUG] [VideoObject] logoUrl :: null
  • [11-27-14 11:27:02,322][][DEBUG] [12-27-14 11:27:02,322][DEBUG] [VideoObject] blackoutStartTimes :: null
  • [11-27-14 11:27:02,321][][DEBUG] [12-27-14 11:27:02,320][DEBUG] [VideoObject] ratingsValue_arr :: null
  • [11-27-14 11:27:02,319][][DEBUG] [12-27-14 11:27:02,319][DEBUG] [VideoObject] baseUrl :: null
  • [11-27-14 11:27:02,318][][DEBUG] [12-27-14 11:27:02,318][DEBUG] [VideoObject] blackoutEndTimes :: null
  • [11-27-14 11:27:02,317][][DEBUG] [12-27-14 11:27:02,317][DEBUG] [VideoObject] pageURL :: https://xtv.comcast.net/grid
  • [11-27-14 11:27:02,316][][DEBUG] [12-27-14 11:27:02,315][DEBUG] [VideoObject] premiumNetworkUpsellLink ::
  • [11-27-14 11:27:02,314][][DEBUG] [12-27-14 11:27:02,314][DEBUG] [VideoObject] videoTitle :: America's News HQ
  • [11-27-14 11:27:02,313][][DEBUG] [12-27-14 11:27:02,313][DEBUG] [VideoObject] dsi :: null
  • [11-27-14 11:27:02,312][][DEBUG] [12-27-14 11:27:02,311][DEBUG] [VideoObject] isCCEnabled :: true
  • [11-27-14 11:27:02,310][][DEBUG] [12-27-14 11:27:02,310][DEBUG] [VideoObject] chapterStartTimes :: null
  • [11-27-14 11:27:02,308][][DEBUG] [12-27-14 11:27:02,308][DEBUG] [VideoObject] entityName :: America's News HQ
  • [11-27-14 11:27:02,307][][DEBUG] [12-27-14 11:27:02,306][DEBUG] [VideoObject] AdParam ::
  • [11-27-14 11:27:02,306][][DEBUG] [12-27-14 11:27:02,305][DEBUG] [VideoObject] adInfoLink ::
  • [11-27-14 11:27:02,304][][DEBUG] [12-27-14 11:27:02,304][DEBUG] [VideoObject] ESPNConfigOverride ::
  • [11-27-14 11:27:02,303][][DEBUG] [12-27-14 11:27:02,303][DEBUG] [VideoObject] season ::
  • [11-27-14 11:27:02,302][][DEBUG] [12-27-14 11:27:02,301][DEBUG] [VideoObject] seasonEpisodeLabel ::
  • [11-27-14 11:27:02,301][][DEBUG] [12-27-14 11:27:02,300][DEBUG] [VideoObject] restrictStreaming :: out-of-home
  • [11-27-14 11:27:02,299][][DEBUG] [12-27-14 11:27:02,299][DEBUG] [VideoObject] entityType :: s:TvSeries
  • [11-27-14 11:27:02,298][][DEBUG] [12-27-14 11:27:02,297][DEBUG] [VideoObject] id :: tag:xfinitytv.comcast.net,2013:channel-station:5210984292804101117:chNum:265:callSign:FNCHD
  • [11-27-14 11:27:02,296][][DEBUG] [12-27-14 11:27:02,296][DEBUG] [VideoObject] subRatings ::
  • [11-27-14 11:27:02,289][][DEBUG] [12-27-14 11:27:02,289][DEBUG] [VideoObject] rating ::
  • [11-27-14 11:27:02,288][][DEBUG] [12-27-14 11:27:02,288][DEBUG] [VideoObject] recommendedUrl ::
  • [11-27-14 11:27:02,287][][DEBUG] [12-27-14 11:27:02,286][DEBUG] [VideoObject] adFeedbackLink ::
  • [11-27-14 11:27:02,286][][DEBUG] [12-27-14 11:27:02,285][DEBUG] [VideoObject] imageUrl :: https://xtvapi.cloudtv.comcast.net/image/program/6326490703483175112/?width=180&height=240
  • [11-27-14 11:27:02,285][][DEBUG] [12-27-14 11:27:02,284][DEBUG] [VideoObject] thirdPartyPlayerUrl ::
  • [11-27-14 11:27:02,283][][DEBUG] [12-27-14 11:27:02,283][DEBUG] [VideoObject] logo_image_2_src ::
  • [11-27-14 11:27:02,282][][DEBUG] [12-27-14 11:27:02,282][DEBUG] [VideoObject] useads :: true
  • [11-27-14 11:27:02,281][][DEBUG] [12-27-14 11:27:02,280][DEBUG] [VideoObject] logo_image_2_alt ::
  • [11-27-14 11:27:02,279][][DEBUG] [12-27-14 11:27:02,279][DEBUG] [VideoObject] logo_image_1_src ::
  • [11-27-14 11:27:02,278][][DEBUG] [12-27-14 11:27:02,278][DEBUG] [VideoObject] logo_image_1_alt ::
  • [11-27-14 11:27:02,276][][DEBUG] [12-27-14 11:27:02,276][DEBUG] [VideoObject] useBookmarkService :: true
  • [11-27-14 11:27:02,275][][DEBUG] [12-27-14 11:27:02,275][DEBUG] [VideoObject] entityRelatedUrl :: /more/series/episodes/entity/detail/program/6326490703483175112
  • [11-27-14 11:27:02,273][][DEBUG] [12-27-14 11:27:02,273][DEBUG] [VideoObject] closedCaptionUrl ::
  • [11-27-14 11:27:02,271][][DEBUG] [12-27-14 11:27:02,270][DEBUG] [VideoObject] isX2 :: false
  • [11-27-14 11:27:02,270][][DEBUG] [12-27-14 11:27:02,269][DEBUG] [VideoObject] amcid ::
  • [11-27-14 11:27:02,268][][DEBUG] [12-27-14 11:27:02,268][DEBUG] [VideoObject] skipTo :: 0
  • [11-27-14 11:27:02,267][][DEBUG] [12-27-14 11:27:02,267][DEBUG] [VideoObject] parentalControlsEnabled :: false
  • [11-27-14 11:27:02,266][][DEBUG] [12-27-14 11:27:02,265][DEBUG] [VideoObject] isLinear :: true
  • [11-27-14 11:27:02,264][][DEBUG] [12-27-14 11:27:02,264][DEBUG] [VideoObject] primetimeFragmentInfoEnabled :: false
  • [11-27-14 11:27:02,263][][DEBUG] [12-27-14 11:27:02,262][DEBUG] [VideoObject] isDevMode :: false
  • [11-27-14 11:27:02,261][][DEBUG] [12-27-14 11:27:02,261][DEBUG] [VideoObject] lengthType ::
  • [11-27-14 11:27:02,260][][DEBUG] [12-27-14 11:27:02,259][DEBUG] [VideoObject] pin ::
  • [11-27-14 11:27:02,259][][DEBUG] [12-27-14 11:27:02,258][DEBUG] [VideoObject] zeriUrl :: null
  • [11-27-14 11:27:02,257][][DEBUG] [12-27-14 11:27:02,257][DEBUG] [VideoObject] overallHeight :: 411
  • [11-27-14 11:27:02,256][][DEBUG] [12-27-14 11:27:02,255][DEBUG] [VideoObject] ratingsValue :: null
  • [11-27-14 11:27:02,254][][DEBUG] [12-27-14 11:27:02,254][DEBUG] [VideoObject] overallWidth :: 548
  • [11-27-14 11:27:02,253][][DEBUG] [12-27-14 11:27:02,252][DEBUG] [VideoObject] eventId ::
  • [11-27-14 11:27:02,252][][DEBUG] [12-27-14 11:27:02,251][DEBUG] [VideoObject] durationInSeconds :: 3600
  • [11-27-14 11:27:02,250][][DEBUG] [12-27-14 11:27:02,250][DEBUG] [VideoObject] zipcode ::
  • [11-27-14 11:27:02,248][][DEBUG] [12-27-14 11:27:02,248][DEBUG] [VideoObject] isFox :: false
  • [11-27-14 11:27:02,246][][DEBUG] [12-27-14 11:27:02,246][DEBUG] [VideoObject] devNationalCpCode ::
  • [11-27-14 11:27:02,244][][DEBUG] [12-27-14 11:27:02,243][DEBUG] [VideoObject] channelId ::
  • [11-27-14 11:27:02,242][][DEBUG] [12-27-14 11:27:02,241][DEBUG] [VideoObject] isCC :: true
  • [11-27-14 11:27:02,240][][DEBUG] [12-27-14 11:27:02,239][DEBUG] [VideoObject] adWidth :: 524
  • [11-27-14 11:27:02,238][][DEBUG] [12-27-14 11:27:02,238][DEBUG] [VideoObject] autoResume :: false
  • [11-27-14 11:27:02,236][][DEBUG] [12-27-14 11:27:02,236][DEBUG] [VideoObject] watermark :: null
  • [11-27-14 11:27:02,232][][DEBUG] [12-27-14 11:27:02,232][DEBUG] [VideoObject] locale :: en
  • [11-27-14 11:27:02,231][][DEBUG] [12-27-14 11:27:02,230][DEBUG] [VideoObject] overlayVideoWithButton :: true
  • [11-27-14 11:27:02,228][][DEBUG] [12-27-14 11:27:02,228][DEBUG] [VideoObject] aspectRatio :: 1.33
  • [11-27-14 11:27:02,226][][DEBUG] [12-27-14 11:27:02,226][DEBUG] [VideoObject] ratingsFeedbackUrl :: undefined?entity_id=undefined&rating=
  • [11-27-14 11:27:02,225][][DEBUG] [12-27-14 11:27:02,223][DEBUG] [VideoObject] useJSTracking :: true
  • [11-27-14 11:27:02,222][][DEBUG] [12-27-14 11:27:02,222][DEBUG] [VideoObject] devProtectedCpCode ::
  • [11-27-14 11:27:02,221][][DEBUG] [12-27-14 11:27:02,220][DEBUG] [VideoObject] adHeight :: 393
  • [11-27-14 11:27:02,219][][DEBUG] [12-27-14 11:27:02,218][DEBUG] [VideoObject] criticRating :: -1
  • [11-27-14 11:27:02,217][][DEBUG] [12-27-14 11:27:02,217][DEBUG] [VideoObject] isLive :: false
  • [11-27-14 11:27:02,215][][DEBUG] [12-27-14 11:27:02,214][DEBUG] [VideoObject] width :: NaN
  • [11-27-14 11:27:02,213][][DEBUG] [12-27-14 11:27:02,213][DEBUG] [VideoObject] embedPlayerResourceId ::
  • [11-27-14 11:27:02,212][][DEBUG] [12-27-14 11:27:02,211][DEBUG] [VideoObject] videoAuthClientJavascript :: false
  • [11-27-14 11:27:02,210][][DEBUG] [12-27-14 11:27:02,209][DEBUG] [VideoObject] protocol :: null
  • [11-27-14 11:27:02,207][][DEBUG] [12-27-14 11:27:02,206][DEBUG] [VideoObject] edata ::
  • [11-27-14 11:27:02,204][][DEBUG] [12-27-14 11:27:02,203][DEBUG] [VideoObject] vidHeight :: 411
  • [11-27-14 11:27:02,202][][DEBUG] [12-27-14 11:27:02,201][DEBUG] [VideoObject] trueVidWidth :: false
  • [11-27-14 11:27:02,200][][DEBUG] [12-27-14 11:27:02,200][DEBUG] [VideoObject] vidWidth :: 548
  • [11-27-14 11:27:02,199][][DEBUG] [12-27-14 11:27:02,198][DEBUG] [VideoObject] primetimeLinearAssetId :: 5884597068415311163
  • [11-27-14 11:27:02,197][][DEBUG] [12-27-14 11:27:02,196][DEBUG] [VideoObject] channelName ::
  • [11-27-14 11:27:02,195][][DEBUG] [12-27-14 11:27:02,194][DEBUG] [VideoObject] providerId ::
  • [11-27-14 11:27:02,193][][DEBUG] [12-27-14 11:27:02,193][DEBUG] [VideoObject] recordingId ::
  • [11-27-14 11:27:02,192][][DEBUG] [12-27-14 11:27:02,191][DEBUG] [VideoObject] isEmbeddable :: true
  • [11-27-14 11:27:02,189][][DEBUG] [12-27-14 11:27:02,188][DEBUG] [VideoObject] mediaId ::
  • [11-27-14 11:27:02,186][][DEBUG] [12-27-14 11:27:02,186][DEBUG] [VideoObject] fanRating :: -1
  • [11-27-14 11:27:02,184][][DEBUG] [12-27-14 11:27:02,183][DEBUG] [VideoObject] mainProviderCode ::
  • [11-27-14 11:27:02,182][][DEBUG] [12-27-14 11:27:02,182][DEBUG] [VideoObject] isNextLinearSegment :: false
  • [11-27-14 11:27:02,181][][DEBUG] [12-27-14 11:27:02,180][DEBUG] [VideoObject] height :: NaN
  • [11-27-14 11:27:02,179][][DEBUG] [12-27-14 11:27:02,179][DEBUG] [VideoObject] sitePoint :: Fancast
  • [11-27-14 11:27:02,178][][DEBUG] [12-27-14 11:27:02,178][DEBUG] [VideoObject] providerSign ::
  • [11-27-14 11:27:02,177][][DEBUG] [12-27-14 11:27:02,176][DEBUG] [VideoObject] playableUrl :: null
  • [11-27-14 11:27:02,176][][DEBUG] [12-27-14 11:27:02,175][DEBUG] [VideoObject] hasEmbeddedCC :: true
  • [11-27-14 11:27:02,174][][DEBUG] [12-27-14 11:27:02,174][DEBUG] [VideoObject] errorType ::
  • [11-27-14 11:27:02,173][][DEBUG] [12-27-14 11:27:02,173][DEBUG] [VideoObject] pce :: null
  • [11-27-14 11:27:02,171][][DEBUG] [12-27-14 11:27:02,171][DEBUG] [VideoObject] fallbackImageUrl :: https://xtvapi.cloudtv.comcast.net/image/fallback/tv_show/?width=180&height=240
  • [11-27-14 11:27:02,170][][DEBUG] [12-27-14 11:27:02,168][DEBUG] [VideoObject] sizeType :: standard
  • [11-27-14 11:27:02,167][][DEBUG] [12-27-14 11:27:02,167][DEBUG] [VideoObject] userType :: Anonymous
  • [11-27-14 11:27:02,165][][DEBUG] [12-27-14 11:27:02,165][DEBUG] [VideoObject] securedProviderSign ::
  • [11-27-14 11:27:02,164][][DEBUG] [12-27-14 11:27:02,163][DEBUG] [VideoObject] isPremiumNetwork :: false
  • [11-27-14 11:27:02,162][][DEBUG] [12-27-14 11:27:02,161][DEBUG] [VideoObject] datePublished :: null
  • [11-27-14 11:27:02,160][][DEBUG] [12-27-14 11:27:02,159][DEBUG] [VideoObject] xedata ::
  • [11-27-14 11:27:02,158][][DEBUG] [12-27-14 11:27:02,158][DEBUG] [VideoObject] isHD :: true
  • [11-27-14 11:27:02,157][][DEBUG] [12-27-14 11:27:02,157][DEBUG] [VideoObject] outOfHomeRestricted :: false
  • [11-27-14 11:27:02,156][][DEBUG] [12-27-14 11:27:02,155][DEBUG] [VideoObject] ti :: [object TrackingItem]
  • [11-27-14 11:27:02,155][][DEBUG] [12-27-14 11:27:02,153][DEBUG] [VideoObject] uGuid ::
  • [11-27-14 11:27:02,153][][DEBUG] [12-27-14 11:27:02,152][DEBUG] [VideoObject] video_id ::
  • [11-27-14 11:27:02,151][][DEBUG] [12-27-14 11:27:02,151][DEBUG] [VideoObject] rid ::
  • [11-27-14 11:27:02,150][][DEBUG] [12-27-14 11:27:02,149][DEBUG] [VideoObject] videoWatch ::
  • [11-27-14 11:27:02,148][][DEBUG] [12-27-14 11:27:02,147][DEBUG] [VideoObject] entityId ::
  • [11-27-14 11:27:02,146][][DEBUG] [12-27-14 11:27:02,146][DEBUG] [VideoObject] hostType :: QA
  • [11-27-14 11:27:02,145][][DEBUG] [12-27-14 11:27:02,145][DEBUG] [VideoObject] category ::
  • [11-27-14 11:27:02,144][][DEBUG] [12-27-14 11:27:02,144][DEBUG] [VideoObject] fullReviewUrl ::
  • [11-27-14 11:27:02,143][][DEBUG] [12-27-14 11:27:02,141][DEBUG] [VideoObject] videoAuthBaseUrl ::
  • [11-27-14 11:27:02,141][][DEBUG] [12-27-14 11:27:02,140][DEBUG] [VideoObject] assetInfo :: 11:00a - 12:00p
  • [11-27-14 11:27:02,139][][DEBUG] [12-27-14 11:27:02,139][DEBUG] [VideoObject] contentId ::
  • [11-27-14 11:27:02,138][][DEBUG] [12-27-14 11:27:02,137][DEBUG] [VideoObject] omnitureId :: comcast_test
  • [11-27-14 11:27:02,136][][DEBUG] [12-27-14 11:27:02,135][DEBUG] [VideoObject] releaseUrl :: null
  • [11-27-14 11:27:02,134][][DEBUG] [12-27-14 11:27:02,134][DEBUG] [VideoObject] allowScrubbing :: false
  • [11-27-14 11:27:02,133][][DEBUG] [12-27-14 11:27:02,132][DEBUG] [VideoObject] isNewLinearContent :: false
  • [11-27-14 11:27:02,131][][DEBUG] [12-27-14 11:27:02,130][DEBUG] [VideoObject] startTime :: 1419699600000
  • [11-27-14 11:27:02,129][][DEBUG] [12-27-14 11:27:02,129][DEBUG] [VideoObject] entityUrl ::
  • [11-27-14 11:27:02,128][][DEBUG] [12-27-14 11:27:02,128][DEBUG] [VideoObject] secureTicketTimeout :: 10
  • [11-27-14 11:27:02,127][][DEBUG] [12-27-14 11:27:02,126][DEBUG] [VideoObject] client :: [object ClientEnum]
  • [11-27-14 11:27:02,125][][DEBUG] [12-27-14 11:27:02,125][DEBUG] [VideoObject] length :: NaN
  • [11-27-14 11:27:02,123][][DEBUG] [12-27-14 11:27:02,122][DEBUG] [VideoObject] endTime :: 1419703200000
  • [11-27-14 11:27:02,121][][DEBUG] [12-27-14 11:27:02,120][DEBUG] [VideoObject] genre ::
  • [11-27-14 11:27:02,120][][DEBUG] [12-27-14 11:27:02,118][DEBUG] [VideoObject] isStreampix :: false
  • [11-27-14 11:27:02,117][][DEBUG] [12-27-14 11:27:02,116][DEBUG] [VideoObject] name :: null
  • [11-27-14 11:27:02,115][][DEBUG] [12-27-14 11:27:02,115][DEBUG] [VideoObject] criticRotten :: false
  • [11-27-14 11:27:02,114][][DEBUG] [12-27-14 11:27:02,114][DEBUG] [VideoObject] maxBitrate :: NaN
  • [11-27-14 11:27:02,113][][DEBUG] [12-27-14 11:27:02,112][DEBUG] [VideoObject] fanRotten :: false
  • [11-27-14 11:27:02,111][][DEBUG] [12-27-14 11:27:02,111][DEBUG] [VideoObject] year ::
  • [11-27-14 11:27:02,110][][DEBUG] [12-27-14 11:27:02,110][DEBUG] [VideoObject] locked :: false
  • [11-27-14 11:27:02,109][][DEBUG] [12-27-14 11:27:02,109][DEBUG] [VideoObject] w :: NaN
  • [11-27-14 11:27:02,108][][DEBUG] [12-27-14 11:27:02,107][DEBUG] [VideoObject] isProtected :: false
  • [11-27-14 11:27:02,107][][DEBUG] [12-27-14 11:27:02,106][DEBUG] [VideoObject] brandDisplayName ::
  • [11-27-14 11:27:02,105][][DEBUG] [12-27-14 11:27:02,104][DEBUG] [VideoObject] defaultYPos :: 0
  • [11-27-14 11:27:02,103][][DEBUG] [12-27-14 11:27:02,103][DEBUG] [VideoObject] devicePlaybackToken :: null
  • [11-27-14 11:27:02,102][][DEBUG] [12-27-14 11:27:02,102][DEBUG] [VideoObject] adsC3WindowMinutes :: 1
  • [11-27-14 11:27:02,101][][DEBUG] [12-27-14 11:27:02,100][DEBUG] [VideoObject] entityPosterArt ::
  • [11-27-14 11:27:02,100][][DEBUG] [12-27-14 11:27:02,99][DEBUG] [VideoObject] brand ::
  • [11-27-14 11:27:02,98][][DEBUG] [12-27-14 11:27:02,98][DEBUG] [VideoObject] clientAsString :: primetime
  • [11-27-14 11:27:02,97][][DEBUG] [12-27-14 11:27:02,97][DEBUG] [VideoObject] adMode :: false
  • [11-27-14 11:27:02,96][][DEBUG] [12-27-14 11:27:02,96][DEBUG] [VideoObject] providerCode ::
  • [11-27-14 11:27:02,95][][DEBUG] [12-27-14 11:27:02,94][DEBUG] [VideoObject] isAlert ::
  • [11-27-14 11:27:02,93][][DEBUG] [12-27-14 11:27:02,93][DEBUG] [VideoObject] videoType ::
  • [11-27-14 11:27:02,92][][DEBUG] [12-27-14 11:27:02,91][DEBUG] [VideoObject] watermarkURL :: null
  • [11-27-14 11:27:02,90][][DEBUG] [12-27-14 11:27:02,89][DEBUG] [VideoObject] isEntitled :: false
  • [11-27-14 11:27:02,87][][DEBUG] [12-27-14 11:27:02,87][DEBUG] [VideoObject] videoUrl ::
  • [11-27-14 11:27:02,86][][DEBUG] [12-27-14 11:27:02,86][DEBUG] [VideoObject] derivedAirDate :: 12/27
  • [11-27-14 11:27:02,85][][DEBUG] [12-27-14 11:27:02,84][DEBUG] [VideoObject] maturityRating ::
  • [11-27-14 11:27:02,84][][DEBUG] [12-27-14 11:27:02,83][DEBUG] [VideoObject] derivedAiringType :: NEW
  • [11-27-14 11:27:02,82][][DEBUG] [12-27-14 11:27:02,82][DEBUG] [VideoObject] contentProvider ::
  • [11-27-14 11:27:02,81][][DEBUG] [12-27-14 11:27:02,80][DEBUG] [VideoObject] description :: News coverage is provided.
  • [11-27-14 11:27:02,79][][DEBUG] [12-27-14 11:27:02,79][DEBUG] [VideoObject] sourceType :: LIVE
  • [11-27-14 11:27:02,78][][DEBUG] [12-27-14 11:27:02,76][DEBUG] [VideoObject] thumbnail :: https://xtvapi.cloudtv.comcast.net/image/program/6326490703483175112/?width=180&height=240
  • [11-27-14 11:27:02,75][][DEBUG] [12-27-14 11:27:02,73][DEBUG] [VideoObject] isExclusive :: false
  • [11-27-14 11:27:02,72][][DEBUG] [12-27-14 11:27:02,72][DEBUG] [VideoObject] cast :: null
  • [11-27-14 11:27:02,71][][DEBUG] [12-27-14 11:27:02,70][DEBUG] [VideoObject] networkLogo :: https://xtvapi.cloudtv.comcast.net/image/station/5210984292804101117/?width=50&height=30
  • [11-27-14 11:27:02,69][][DEBUG] [12-27-14 11:27:02,69][DEBUG] [VideoObject] isC3 :: Not C3
  • [11-27-14 11:27:02,68][][DEBUG] [12-27-14 11:27:02,68][DEBUG] [VideoObject] pid ::
  • [11-27-14 11:27:02,67][][DEBUG] [12-27-14 11:27:02,66][DEBUG] [VideoObject] h :: NaN
  • [11-27-14 11:27:02,66][][DEBUG] [12-27-14 11:27:02,65][DEBUG] [VideoObject] channelNumber :: 265
  • [11-27-14 11:27:02,64][][DEBUG] [12-27-14 11:27:02,64][DEBUG] [VideoObject] settingsConsoleJS :: javascript:FC.register.parentalControls()
  • [11-27-14 11:27:02,63][][DEBUG] [12-27-14 11:27:02,62][DEBUG] [VideoObject] providerTrackingId :: null
  • [11-27-14 11:27:02,61][][DEBUG] [12-27-14 11:27:02,61][DEBUG] [VideoObject] movePluginId :: null
  • [11-27-14 11:27:02,59][][DEBUG] [12-27-14 11:27:02,58][DEBUG] [VideoObject] channelCallsign :: FNCHD
  • [11-27-14 11:27:02,57][][DEBUG] [12-27-14 11:27:02,56][DEBUG] [VideoObject] recordingStatus ::
  • [11-27-14 11:27:02,32][][INFO] [12-27-14 11:27:02,32][INFO] [VideoObjectFactory] _params.client: primetime
  • [11-27-14 11:27:02,7][player][INFO] RESOLVED AJAX for playable url: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:01,12][player][INFO] Making AJAX call to resolve url! http://link.po.ccp.xcal.tv/s/ofHU/tCY8gR9gx_x_jqXLSsY4nrF_KyJaac6T?format=redirect
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:00,909][][INFO] [12-27-14 11:27:00,908][INFO] [PrimetimePlayerHLS] player is not able to return status
  • [11-27-14 11:27:00,906][][INFO] [12-27-14 11:27:00,905][INFO] [PrimetimePlayerHLS] setting volume 0
  • [object Object]
  • [object Object]
  • [11-27-14 11:26:32,287][][INFO] [12-27-14 11:26:32,286][INFO] [PrimetimePlayerHLS] PT player version: Player Platform : 3.2.0 , Util Plugin : 2.1.0 , Analytics Plugin : 1.2.0, PSDK : 1.3.5.531 ( release, 1285336, signed) PT auto start false
  • [11-27-14 11:26:32,212][][INFO] [12-27-14 11:26:32,211][INFO] [Slot] Calling player.onFlashAPIReady return (success) value is:success
  • [11-27-14 11:26:32,209][][DEBUG] [12-27-14 11:26:32,208][DEBUG] [CloudTVPlayer] out of home was fired. Is user OOH: false
  • [11-27-14 11:26:32,203][][DEBUG] [12-27-14 11:26:32,203][DEBUG] [Settings] On Change Setting name : dvs value : null
  • [11-27-14 11:26:32,200][][DEBUG] [12-27-14 11:26:32,200][DEBUG] [Settings] On Change Setting name : captionOptionsHLS value : null
  • [11-27-14 11:26:32,197][][DEBUG] [12-27-14 11:26:32,195][DEBUG] [Settings] On Change Setting name : captionOptions value : null
  • [11-27-14 11:26:32,190][][DEBUG] [12-27-14 11:26:32,189][DEBUG] [Settings] On Change Setting name : language value : null
  • [11-27-14 11:26:32,184][][DEBUG] [12-27-14 11:26:32,181][DEBUG] [Settings] On Change Setting name : captioning value : null
  • [11-27-14 11:26:31,956][][INFO] [12-27-14 11:26:31,956][INFO] [CloudTVPlayer] Previous time we would call onFlashAPIReady
  • [11-27-14 11:26:31,792][][DEBUG] [12-27-14 11:26:31,791][MILESTONE] [PrimetimePlayerHLS] PrimetimePlayer constructor - total: 0.129 secs
  • [11-27-14 11:26:31,749][][INFO] [12-27-14 11:26:31,748][INFO] [PrimetimePlayerHLS] Creating primetime player. Device ID is:7727028610982364391
  • [11-27-14 11:26:31,743][][INFO] [12-27-14 11:26:31,742][INFO] [PrimetimePlayerHLS] Product id for Viper tracking: 'cDVR-X2-Desktop'
  • [11-27-14 11:26:31,711][][INFO] [12-27-14 11:26:31,709][INFO] [PrimetimePlayerHLS] config: {}
  • [11-27-14 11:26:31,701][][INFO] [12-27-14 11:26:31,700][INFO] [CloudTVPlayer] CIM environment: PRODUCTION
  • [11-27-14 11:26:31,690][][INFO] [12-27-14 11:26:31,689][INFO] [ConfigInfo] Soft Pretzel version::commit: cf3c38e 12-17-14 | [Walter Pollard] Rotten Tomatoes link when fullReviewUrl is passed in video object Change-Id: I55faebe980e5ea5c9da579ae067b089b8e78861c
  • [11-27-14 11:26:31,688][][INFO] [12-27-14 11:26:31,688][INFO] [ConfigInfo] Primetime Desktop version::branch : cim_hls
  • [11-27-14 11:26:31,687][][INFO] [12-27-14 11:26:31,687][INFO] [ConfigInfo] Primetime Desktop version::gem-summary : 320f420 2014-10-01 | [Rustam Khashimkhodjaev] Setting the intial bitrate to start at lowest. (Using ABR Policy) Throw Errors when failure to fetch fragments. (cim_hls)
  • [11-27-14 11:26:31,686][][INFO] [12-27-14 11:26:31,685][INFO] [ConfigInfo] Primetime Desktop version::gem-name : primetime_desktop_hls
  • [11-27-14 11:26:31,685][][INFO] [12-27-14 11:26:31,684][INFO] [ConfigInfo] Primetime Desktop gem-version: 3.2.0
  • [11-27-14 11:26:31,683][][INFO] [12-27-14 11:26:31,682][INFO] [ConfigInfo] This swf version::compiled by: Rake Build
  • [11-27-14 11:26:31,680][][DEBUG] [12-27-14 11:26:31,679][MILESTONE] [CloudTVPlayer] ctv version: 0.3.9w - total: 0.017 secs
  • [11-27-14 11:26:31,667][][DEBUG] [12-27-14 11:26:31,662][MILESTONE] [CloudTVPlayer] APPLICATION ADDED TO STAGE version: 1.0 soft pretzel philly style
  • AUTH=_sessionInitialize;
  • AUTH=_sessionInitialize
  • AUTH=getXsctToken; xsctToken={"accountProviders":"xcal,CET","securityTokenType":"XSCT","deviceModel":"PC","accountCETId":"137520040111081132COMCAST.USRMIG","deviceFlashAccessId":"8f0bcf9113ea8a3a862d2032c46214e5","deviceFlashAccessEnvironment":"PortingKit","deviceXcalLocationVod":"http://mwsprod.ccp.xcal.tv:9003/linearDataService/data/Location/8004164956865758110","serviceXcalPro...
  • AUTH=sessionCreated
  • AUTH=sessionServiceCreate
  • AUTH=configurationLoaded
  • AUTH=loadConfigurationFromVariables,[object Object]
  • AUTH=onDRMReady flashVersion=16.0.0

  Checking with our developers to see if this device is supported.   Are you seeing this error on other pc/mac's?


I am an Official Comcast Employee.
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Frequent Visitor

Re: X1 TV App will not work

Seems to work fine on Apple iPad and Google Nexus5. It also works fine on my HP Laptop.

Frequent Visitor

Re: X1 TV App will not work

Thank you!   It mostly works! No capacity to record or DVR access though... Should those features be working?

Thanks so much for you quick help!

Official Employee

Re: X1 TV App will not work


@ComcastChad wrote:

@djgiannola wrote:

I recently purchased a HP Chromebook and am trying to get the xfinity tv to work. It starts working and then I receive the following error messages. "Unable to tune channel" and "We've run into a problem while streaming...Error 900.106000 The programs start streaming for a second or two and then the errors appear. The tv app works fine on my Apple Ipad and my adroid phone but not on the Chromebook. I tried calling the help desk but they were unable to assist. The Errors are

  • [11-27-14 11:27:27,915][][INFO] [12-27-14 11:27:27,914][INFO] [PrimetimePlayerHLS] PT player version: Player Platform : 3.2.0 , Util Plugin : 2.1.0 , Analytics Plugin : 1.2.0, PSDK : 1.3.5.531 ( release, 1285336, signed) PT auto start false
  • [11-27-14 11:27:27,876][][INFO] [12-27-14 11:27:27,876][INFO] [Slot] Calling player.onFlashAPIReady return (success) value is:success
  • [11-27-14 11:27:27,874][][DEBUG] [12-27-14 11:27:27,873][DEBUG] [CloudTVPlayer] out of home was fired. Is user OOH: false
  • [11-27-14 11:27:27,871][][DEBUG] [12-27-14 11:27:27,870][DEBUG] [Settings] On Change Setting name : dvs value : null
  • [11-27-14 11:27:27,868][][DEBUG] [12-27-14 11:27:27,867][DEBUG] [Settings] On Change Setting name : captionOptionsHLS value : null
  • [11-27-14 11:27:27,865][][DEBUG] [12-27-14 11:27:27,865][DEBUG] [Settings] On Change Setting name : captionOptions value : null
  • [11-27-14 11:27:27,862][][DEBUG] [12-27-14 11:27:27,861][DEBUG] [Settings] On Change Setting name : language value : null
  • [11-27-14 11:27:27,858][][DEBUG] [12-27-14 11:27:27,858][DEBUG] [Settings] On Change Setting name : captioning value : null
  • [11-27-14 11:27:27,796][][INFO] [12-27-14 11:27:27,795][INFO] [CloudTVPlayer] Previous time we would call onFlashAPIReady
  • [11-27-14 11:27:27,682][][DEBUG] [12-27-14 11:27:27,682][MILESTONE] [PrimetimePlayerHLS] PrimetimePlayer constructor - total: 0.113 secs
  • [11-27-14 11:27:27,642][][INFO] [12-27-14 11:27:27,642][INFO] [PrimetimePlayerHLS] Creating primetime player. Device ID is:7727028610982364391
  • [11-27-14 11:27:27,637][][INFO] [12-27-14 11:27:27,636][INFO] [PrimetimePlayerHLS] Product id for Viper tracking: 'cDVR-X2-Desktop'
  • [11-27-14 11:27:27,614][][INFO] [12-27-14 11:27:27,613][INFO] [PrimetimePlayerHLS] config: {}
  • [11-27-14 11:27:27,605][][INFO] [12-27-14 11:27:27,604][INFO] [CloudTVPlayer] CIM environment: PRODUCTION
  • [11-27-14 11:27:27,598][][INFO] [12-27-14 11:27:27,594][INFO] [ConfigInfo] Soft Pretzel version::commit: cf3c38e 12-17-14 | [Walter Pollard] Rotten Tomatoes link when fullReviewUrl is passed in video object Change-Id: I55faebe980e5ea5c9da579ae067b089b8e78861c
  • [11-27-14 11:27:27,593][][INFO] [12-27-14 11:27:27,593][INFO] [ConfigInfo] Primetime Desktop version::branch : cim_hls
  • [11-27-14 11:27:27,592][][INFO] [12-27-14 11:27:27,591][INFO] [ConfigInfo] Primetime Desktop version::gem-summary : 320f420 2014-10-01 | [Rustam Khashimkhodjaev] Setting the intial bitrate to start at lowest. (Using ABR Policy) Throw Errors when failure to fetch fragments. (cim_hls)
  • [11-27-14 11:27:27,591][][INFO] [12-27-14 11:27:27,590][INFO] [ConfigInfo] Primetime Desktop version::gem-name : primetime_desktop_hls
  • [11-27-14 11:27:27,589][][INFO] [12-27-14 11:27:27,589][INFO] [ConfigInfo] Primetime Desktop gem-version: 3.2.0
  • [11-27-14 11:27:27,588][][INFO] [12-27-14 11:27:27,587][INFO] [ConfigInfo] This swf version::compiled by: Rake Build
  • [11-27-14 11:27:27,585][][DEBUG] [12-27-14 11:27:27,584][MILESTONE] [CloudTVPlayer] ctv version: 0.3.9w - total: 0.015 secs
  • [11-27-14 11:27:27,573][][DEBUG] [12-27-14 11:27:27,569][MILESTONE] [CloudTVPlayer] APPLICATION ADDED TO STAGE version: 1.0 soft pretzel philly style
  • [object Object]
  • [11-27-14 11:27:26,612][Heartbeat][DEBUG] HearbeatService stopped.
  • [11-27-14 11:27:26,528][Heartbeat][DEBUG] HearbeatService stopped.
  • returning error with code [900]
  • looking for error code [900.106000]
  • [11-27-14 11:27:26,412][][DEBUG] [12-27-14 11:27:26,412][DEBUG] [Settings] On Change Setting name : dvs value : null
  • [11-27-14 11:27:26,409][][DEBUG] [12-27-14 11:27:26,408][DEBUG] [Settings] On Change Setting name : captionOptionsHLS value : null
  • [11-27-14 11:27:26,405][][DEBUG] [12-27-14 11:27:26,404][DEBUG] [Settings] On Change Setting name : captionOptions value : null
  • [11-27-14 11:27:26,399][][DEBUG] [12-27-14 11:27:26,398][DEBUG] [Settings] On Change Setting name : language value : null
  • [11-27-14 11:27:26,395][][DEBUG] [12-27-14 11:27:26,394][DEBUG] [Settings] On Change Setting name : captioning value : null
  • [11-27-14 11:27:26,391][player][DEBUG] Video Playback Error :: {"pluginCode":"106000","isFatal":true,"auxInfo":null,"primeTimeErrorData":{"url":"","code":"106000","subDescription":"runtimeCodeMessage:INVALID_OPERATION|runtimeCode:19|description:null|eventType:Error|resourceType:HLS|resourceId:0|resourceUrl:http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... player error","pluginDescription":"''"}
  • Flash Event: onVideoError
  • [11-27-14 11:27:26,389][][INFO] [12-27-14 11:27:26,389][INFO] [CloudTVPlayer] VideoErrorEvent: 900: Primetime player error
  • [11-27-14 11:27:26,387][][INFO] [12-27-14 11:27:26,386][INFO] [PrimetimePlayerHLS] MEDIA_FAILED :: descr Data: ''
  • [11-27-14 11:27:26,385][][DEBUG] [12-27-14 11:27:26,384][DEBUG] [PrimetimePlayerHLS] PlayerPlatformVideoEvent.MEDIA_FAILED
  • [11-27-14 11:27:26,380][][DEBUG] [12-27-14 11:27:26,379][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: MediaFailed
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:25,878][][DEBUG] [12-27-14 11:27:25,877][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: IDLE isUserReadyToStartPlayback true
  • [11-27-14 11:27:25,875][][DEBUG] [12-27-14 11:27:25,867][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:25,786][][DEBUG] [12-27-14 11:27:25,785][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: ERROR isUserReadyToStartPlayback true
  • [11-27-14 11:27:25,783][][DEBUG] [12-27-14 11:27:25,782][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: ERROR | evt type: PlayStateChanged
  • [11-27-14 11:27:25,738][][DEBUG] [12-27-14 11:27:25,736][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:25,690][][DEBUG] [12-27-14 11:27:25,690][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:25,683][][DEBUG] [12-27-14 11:27:25,682][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:25,197][][DEBUG] [12-27-14 11:27:25,196][DEBUG] [VideoControlsControllerSandwichX2] Player event: VideoState.PLAYING
  • [11-27-14 11:27:25,195][Heartbeat][DEBUG] HearbeatService stopped.
  • Flash Event: onVideoPlay
  • [11-27-14 11:27:25,191][][DEBUG] [12-27-14 11:27:25,191][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PLAYING isUserReadyToStartPlayback true
  • [11-27-14 11:27:25,189][][DEBUG] [12-27-14 11:27:25,189][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: PlayStateChanged
  • [11-27-14 11:27:25,24][][INFO] [12-27-14 11:27:25,23][INFO] [PrimetimePlayerHLS] _videoNativeWidth: 1280, _videoNativeHeight: 720
  • [11-27-14 11:27:25,22][][DEBUG] [12-27-14 11:27:25,21][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: BitrateChanged
  • [11-27-14 11:27:24,167][][INFO] [12-27-14 11:27:24,166][INFO] [PrimetimePlayerHLS] Advanced closed-caption options: {"windowBorderEdgeStyle":"none","fontSize":"small","textForegroundOpacity":100,"windowFillOpacity":0,"windowBorderEdgeColor":"bright_white","windowBackgroundOpacity":100,"windowFillColor":"black","textForegroundEdge":"none","fontStyle":"monospaced_without_serifs","windowBackgroundColor":"black","textForegroundColor":"bright_white"}
  • [11-27-14 11:27:23,852][][DEBUG] [12-27-14 11:27:23,852][MILESTONE] [PrimetimePlayerHLS] MEDIA OPENED http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... - total: 52.19 secs
  • [11-27-14 11:27:23,851][][INFO] [12-27-14 11:27:23,850][INFO] [PrimetimePlayerHLS] setting video duration player.getDuration: 30.03
  • [11-27-14 11:27:23,849][][INFO] [12-27-14 11:27:23,849][INFO] [PrimetimePlayerHLS] SAP isOn:false, preferredLanguage:
  • [11-27-14 11:27:23,847][][INFO] [12-27-14 11:27:23,846][INFO] [PrimetimePlayerHLS] SAP supported:false, languages:[eng], modified languages:[]
  • [11-27-14 11:27:23,845][][INFO] [12-27-14 11:27:23,844][INFO] [PrimetimePlayerHLS] Primetime languages : eng
  • [11-27-14 11:27:23,842][][INFO] [12-27-14 11:27:23,841][INFO] [PrimetimePlayerHLS] Filtering available bit rates based on maximimBitrate: 4500
  • [11-27-14 11:27:23,837][][DEBUG] [12-27-14 11:27:23,832][DEBUG] [PrimetimePlayerHLS] captions hasCC from player: true VO isCCEnabled: true VO hasEmbeddedCC : true
  • [11-27-14 11:27:23,829][][INFO] [12-27-14 11:27:23,777][INFO] [PrimetimePlayerHLS] play the PT player
  • [object Object]
  • [11-27-14 11:27:23,770][][INFO] [12-27-14 11:27:23,769][INFO] [KeyboardControlsCloud] Mini player off
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,766][][INFO] [12-27-14 11:27:23,766][INFO] [PrimetimePlayerHLS] setting volume 1
  • [11-27-14 11:27:23,760][][INFO] [12-27-14 11:27:23,759][INFO] [PrimetimePlayerHLS] play the PT player
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,756][][INFO] [12-27-14 11:27:23,755][INFO] [PrimetimePlayerHLS] setting volume 1
  • Flash Event: onVideoStart
  • [11-27-14 11:27:23,744][][INFO] [12-27-14 11:27:23,743][INFO] [PrimetimePlayerHLS] *************** Start Video called *************
  • [11-27-14 11:27:23,742][][DEBUG] [12-27-14 11:27:23,741][DEBUG] [PrimetimePlayerHLS] prefetcht MEDIA_OPENED: player state:READY isUserReadyToStartPlayback:true
  • [11-27-14 11:27:23,740][][DEBUG] [12-27-14 11:27:23,740][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: MediaOpened
  • [11-27-14 11:27:23,737][][INFO] [12-27-14 11:27:23,737][INFO] [PrimetimePlayerHLS] DRM COMPLETE:
  • [11-27-14 11:27:23,735][][DEBUG] [12-27-14 11:27:23,732][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: DRMComplete
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,331][][DEBUG] [12-27-14 11:27:23,331][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: READY isUserReadyToStartPlayback true
  • [11-27-14 11:27:23,330][][DEBUG] [12-27-14 11:27:23,329][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,313][][DEBUG] [12-27-14 11:27:23,312][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PREPARING isUserReadyToStartPlayback true
  • [11-27-14 11:27:23,311][][DEBUG] [12-27-14 11:27:23,305][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PREPARING | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,286][][DEBUG] [12-27-14 11:27:23,283][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZED isUserReadyToStartPlayback true
  • [11-27-14 11:27:23,281][][DEBUG] [12-27-14 11:27:23,281][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZED | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:23,265][][DEBUG] [12-27-14 11:27:23,265][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZING isUserReadyToStartPlayback true
  • [11-27-14 11:27:23,264][][DEBUG] [12-27-14 11:27:23,263][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZING | evt type: PlayStateChanged
  • [11-27-14 11:27:23,262][][INFO] [12-27-14 11:27:23,262][INFO] [PrimetimePlayerHLS] DRM metadata available:
  • [11-27-14 11:27:23,261][][DEBUG] [12-27-14 11:27:23,257][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: DRMMetadataAvailable
  • [11-27-14 11:27:23,254][][INFO] [12-27-14 11:27:23,253][INFO] [PrimetimePlayerHLS] DRM Acquiring License: "http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:23,251][][DEBUG] [12-27-14 11:27:23,250][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: AcquiringLicense
  • [object Object]
  • [11-27-14 11:27:22,561][Heartbeat][DEBUG] HearbeatService stopped.
  • returning error with code [902]
  • looking for error code [902.106000]
  • [11-27-14 11:27:22,452][player][DEBUG] Video Playback Error :: {"pluginCode":"106000","isFatal":false,"auxInfo":null,"primeTimeErrorData":{"description":"''","url":"http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... player retry","pluginDescription":null}
  • Flash Event: onVideoError
  • [11-27-14 11:27:22,450][][INFO] [12-27-14 11:27:22,450][INFO] [CloudTVPlayer] VideoErrorEvent: 902: Primetime player retry
  • [11-27-14 11:27:22,448][][INFO] [12-27-14 11:27:22,448][INFO] [PrimetimePlayerHLS] Retry attempted
  • [11-27-14 11:27:22,446][][DEBUG] [12-27-14 11:27:22,444][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: RetryAttempted
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:18,468][][DEBUG] [12-27-14 11:27:18,467][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: IDLE isUserReadyToStartPlayback true
  • [11-27-14 11:27:18,465][][DEBUG] [12-27-14 11:27:18,456][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:18,401][][DEBUG] [12-27-14 11:27:18,400][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: ERROR isUserReadyToStartPlayback true
  • [11-27-14 11:27:18,399][][DEBUG] [12-27-14 11:27:18,397][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: ERROR | evt type: PlayStateChanged
  • [11-27-14 11:27:18,272][][DEBUG] [12-27-14 11:27:18,270][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:18,242][][DEBUG] [12-27-14 11:27:18,240][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:17,945][][DEBUG] [12-27-14 11:27:17,945][DEBUG] [VideoControlsControllerSandwichX2] Player event: VideoState.PLAYING
  • [11-27-14 11:27:17,944][Heartbeat][DEBUG] HearbeatService stopped.
  • Flash Event: onVideoPlay
  • [11-27-14 11:27:17,942][][DEBUG] [12-27-14 11:27:17,942][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PLAYING isUserReadyToStartPlayback true
  • [11-27-14 11:27:17,940][][DEBUG] [12-27-14 11:27:17,940][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: PlayStateChanged
  • [11-27-14 11:27:17,835][][INFO] [12-27-14 11:27:17,834][INFO] [PrimetimePlayerHLS] _videoNativeWidth: 768, _videoNativeHeight: 432
  • [11-27-14 11:27:17,832][][DEBUG] [12-27-14 11:27:17,831][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: BitrateChanged
  • [11-27-14 11:27:16,774][][INFO] [12-27-14 11:27:16,773][INFO] [PrimetimePlayerHLS] Advanced closed-caption options: {"windowBorderEdgeStyle":"none","fontSize":"small","textForegroundOpacity":100,"windowFillOpacity":0,"windowBorderEdgeColor":"bright_white","windowBackgroundOpacity":100,"windowFillColor":"black","textForegroundEdge":"none","fontStyle":"monospaced_without_serifs","windowBackgroundColor":"black","textForegroundColor":"bright_white"}
  • [11-27-14 11:27:16,515][][DEBUG] [12-27-14 11:27:16,515][MILESTONE] [PrimetimePlayerHLS] MEDIA OPENED http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... - total: 44.853 secs
  • [11-27-14 11:27:16,512][][INFO] [12-27-14 11:27:16,512][INFO] [PrimetimePlayerHLS] setting video duration player.getDuration: 30.03
  • [11-27-14 11:27:16,510][][INFO] [12-27-14 11:27:16,509][INFO] [PrimetimePlayerHLS] SAP isOn:false, preferredLanguage:
  • [11-27-14 11:27:16,508][][INFO] [12-27-14 11:27:16,507][INFO] [PrimetimePlayerHLS] SAP supported:false, languages:[eng], modified languages:[]
  • [11-27-14 11:27:16,501][][INFO] [12-27-14 11:27:16,499][INFO] [PrimetimePlayerHLS] Primetime languages : eng
  • [11-27-14 11:27:16,497][][INFO] [12-27-14 11:27:16,497][INFO] [PrimetimePlayerHLS] Filtering available bit rates based on maximimBitrate: 4500
  • [11-27-14 11:27:16,492][][DEBUG] [12-27-14 11:27:16,482][DEBUG] [PrimetimePlayerHLS] captions hasCC from player: true VO isCCEnabled: true VO hasEmbeddedCC : true
  • [11-27-14 11:27:16,479][][INFO] [12-27-14 11:27:16,418][INFO] [PrimetimePlayerHLS] play the PT player
  • [object Object]
  • [11-27-14 11:27:16,406][][INFO] [12-27-14 11:27:16,405][INFO] [KeyboardControlsCloud] Mini player off
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,401][][INFO] [12-27-14 11:27:16,400][INFO] [PrimetimePlayerHLS] setting volume 1
  • [11-27-14 11:27:16,387][][INFO] [12-27-14 11:27:16,386][INFO] [PrimetimePlayerHLS] play the PT player
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,376][][INFO] [12-27-14 11:27:16,376][INFO] [PrimetimePlayerHLS] setting volume 1
  • Flash Event: onVideoStart
  • [11-27-14 11:27:16,357][][INFO] [12-27-14 11:27:16,356][INFO] [PrimetimePlayerHLS] *************** Start Video called *************
  • [11-27-14 11:27:16,354][][DEBUG] [12-27-14 11:27:16,353][DEBUG] [PrimetimePlayerHLS] prefetcht MEDIA_OPENED: player state:READY isUserReadyToStartPlayback:true
  • [11-27-14 11:27:16,347][][DEBUG] [12-27-14 11:27:16,346][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: MediaOpened
  • [11-27-14 11:27:16,335][][INFO] [12-27-14 11:27:16,335][INFO] [PrimetimePlayerHLS] DRM COMPLETE:
  • [11-27-14 11:27:16,334][][DEBUG] [12-27-14 11:27:16,332][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: DRMComplete
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,150][][DEBUG] [12-27-14 11:27:16,149][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: READY isUserReadyToStartPlayback true
  • [11-27-14 11:27:16,148][][DEBUG] [12-27-14 11:27:16,147][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,139][][DEBUG] [12-27-14 11:27:16,138][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PREPARING isUserReadyToStartPlayback true
  • [11-27-14 11:27:16,137][][DEBUG] [12-27-14 11:27:16,136][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PREPARING | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,129][][DEBUG] [12-27-14 11:27:16,128][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZED isUserReadyToStartPlayback true
  • [11-27-14 11:27:16,127][][DEBUG] [12-27-14 11:27:16,127][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZED | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:16,115][][DEBUG] [12-27-14 11:27:16,115][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZING isUserReadyToStartPlayback true
  • [11-27-14 11:27:16,114][][DEBUG] [12-27-14 11:27:16,113][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZING | evt type: PlayStateChanged
  • [11-27-14 11:27:16,112][][INFO] [12-27-14 11:27:16,112][INFO] [PrimetimePlayerHLS] DRM metadata available:
  • [11-27-14 11:27:16,106][][DEBUG] [12-27-14 11:27:16,105][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: DRMMetadataAvailable
  • [11-27-14 11:27:16,104][][INFO] [12-27-14 11:27:16,103][INFO] [PrimetimePlayerHLS] DRM Acquiring License: "http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:16,99][][DEBUG] [12-27-14 11:27:16,96][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: AcquiringLicense
  • [object Object]
  • [11-27-14 11:27:15,251][Heartbeat][DEBUG] HearbeatService stopped.
  • returning error with code [902]
  • looking for error code [902.106000]
  • [11-27-14 11:27:15,131][player][DEBUG] Video Playback Error :: {"pluginCode":"106000","isFatal":false,"auxInfo":null,"primeTimeErrorData":{"description":"''","url":"http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... player retry","pluginDescription":null}
  • Flash Event: onVideoError
  • [11-27-14 11:27:15,129][][INFO] [12-27-14 11:27:15,129][INFO] [CloudTVPlayer] VideoErrorEvent: 902: Primetime player retry
  • [11-27-14 11:27:15,126][][INFO] [12-27-14 11:27:15,125][INFO] [PrimetimePlayerHLS] Retry attempted
  • [11-27-14 11:27:15,123][][DEBUG] [12-27-14 11:27:15,119][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: RetryAttempted
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:13,141][][DEBUG] [12-27-14 11:27:13,138][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: IDLE isUserReadyToStartPlayback true
  • [11-27-14 11:27:13,136][][DEBUG] [12-27-14 11:27:13,130][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: IDLE | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:13,82][][DEBUG] [12-27-14 11:27:13,81][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: ERROR isUserReadyToStartPlayback true
  • [11-27-14 11:27:13,78][][DEBUG] [12-27-14 11:27:13,76][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: ERROR | evt type: PlayStateChanged
  • [11-27-14 11:27:12,786][][INFO] [12-27-14 11:27:12,783][INFO] [PrimetimePlayerHLS] _videoNativeWidth: 1280, _videoNativeHeight: 720
  • [11-27-14 11:27:12,779][][INFO] [12-27-14 11:27:12,777][INFO] [PrimetimePlayerHLS] bit rate changed: 1266 kbps
  • [11-27-14 11:27:12,775][][DEBUG] [12-27-14 11:27:12,767][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: BitrateChanged
  • [11-27-14 11:27:12,433][][DEBUG] [12-27-14 11:27:12,433][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:12,429][][DEBUG] [12-27-14 11:27:12,428][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • [11-27-14 11:27:12,424][][DEBUG] [12-27-14 11:27:12,422][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: NumberOfClosedCaptionsStreamsChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:12,332][][DEBUG] [12-27-14 11:27:12,331][DEBUG] [VideoControlsControllerSandwichX2] Player event: VideoState.PLAYING
  • [11-27-14 11:27:12,329][Heartbeat][DEBUG] HearbeatService stopped.
  • Flash Event: onVideoPlay
  • [11-27-14 11:27:12,327][][DEBUG] [12-27-14 11:27:12,327][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PLAYING isUserReadyToStartPlayback true
  • [11-27-14 11:27:12,325][][DEBUG] [12-27-14 11:27:12,323][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PLAYING | evt type: PlayStateChanged
  • [11-27-14 11:27:11,554][][INFO] [12-27-14 11:27:11,554][INFO] [PrimetimePlayerHLS] _videoNativeWidth: 768, _videoNativeHeight: 432
  • [11-27-14 11:27:11,553][][DEBUG] [12-27-14 11:27:11,551][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: BitrateChanged
  • [11-27-14 11:27:09,734][][INFO] [12-27-14 11:27:09,733][INFO] [PrimetimePlayerHLS] Advanced closed-caption options: {"windowBorderEdgeStyle":"none","fontSize":"small","textForegroundOpacity":100,"windowFillOpacity":0,"windowBorderEdgeColor":"bright_white","windowBackgroundOpacity":100,"windowFillColor":"black","textForegroundEdge":"none","fontStyle":"monospaced_without_serifs","windowBackgroundColor":"black","textForegroundColor":"bright_white"}
  • [11-27-14 11:27:09,428][][DEBUG] [12-27-14 11:27:09,428][MILESTONE] [PrimetimePlayerHLS] MEDIA OPENED http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... - total: 37.766 secs
  • [11-27-14 11:27:09,426][][INFO] [12-27-14 11:27:09,425][INFO] [PrimetimePlayerHLS] setting video duration player.getDuration: 30.03
  • [11-27-14 11:27:09,423][][INFO] [12-27-14 11:27:09,422][INFO] [PrimetimePlayerHLS] SAP isOn:false, preferredLanguage:
  • [11-27-14 11:27:09,420][][INFO] [12-27-14 11:27:09,419][INFO] [PrimetimePlayerHLS] SAP supported:false, languages:[eng], modified languages:[]
  • [11-27-14 11:27:09,416][][INFO] [12-27-14 11:27:09,414][INFO] [PrimetimePlayerHLS] Primetime languages : eng
  • [11-27-14 11:27:09,412][][INFO] [12-27-14 11:27:09,364][INFO] [PrimetimePlayerHLS] Filtering available bit rates based on maximimBitrate: 4500
  • [11-27-14 11:27:09,360][][DEBUG] [12-27-14 11:27:09,359][DEBUG] [PrimetimePlayerHLS] captions hasCC from player: true VO isCCEnabled: true VO hasEmbeddedCC : true
  • [11-27-14 11:27:09,357][][INFO] [12-27-14 11:27:09,356][INFO] [PrimetimePlayerHLS] play the PT player
  • [object Object]
  • [11-27-14 11:27:09,346][][INFO] [12-27-14 11:27:09,345][INFO] [KeyboardControlsCloud] Mini player off
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:09,341][][INFO] [12-27-14 11:27:09,341][INFO] [PrimetimePlayerHLS] setting volume 1
  • [11-27-14 11:27:09,336][][INFO] [12-27-14 11:27:09,336][INFO] [PrimetimePlayerHLS] play the PT player
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:09,328][][INFO] [12-27-14 11:27:09,327][INFO] [PrimetimePlayerHLS] setting volume 1
  • Flash Event: onVideoStart
  • [11-27-14 11:27:09,304][][INFO] [12-27-14 11:27:09,303][INFO] [PrimetimePlayerHLS] *************** Start Video called *************
  • [11-27-14 11:27:09,302][][DEBUG] [12-27-14 11:27:09,302][DEBUG] [PrimetimePlayerHLS] prefetcht MEDIA_OPENED: player state:READY isUserReadyToStartPlayback:true
  • [11-27-14 11:27:09,301][][DEBUG] [12-27-14 11:27:09,300][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: MediaOpened
  • [11-27-14 11:27:09,288][][INFO] [12-27-14 11:27:09,287][INFO] [PrimetimePlayerHLS] DRM COMPLETE:
  • [11-27-14 11:27:09,286][][DEBUG] [12-27-14 11:27:09,285][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: DRMComplete
  • [11-27-14 11:27:06,769][][INFO] [12-27-14 11:27:06,768][INFO] [PrimetimePlayerHLS] DRM Acquiring License: "http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:06,766][][DEBUG] [12-27-14 11:27:06,765][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: AcquiringLicense
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:04,12][][DEBUG] [12-27-14 11:27:04,11][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: READY isUserReadyToStartPlayback true
  • [11-27-14 11:27:04,8][][DEBUG] [12-27-14 11:27:04,5][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: READY | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:03,966][][DEBUG] [12-27-14 11:27:03,966][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: PREPARING isUserReadyToStartPlayback true
  • [11-27-14 11:27:03,965][][DEBUG] [12-27-14 11:27:03,964][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: PREPARING | evt type: PlayStateChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:03,946][][DEBUG] [12-27-14 11:27:03,945][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZED isUserReadyToStartPlayback true
  • [11-27-14 11:27:03,944][][DEBUG] [12-27-14 11:27:03,943][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZED | evt type: PlayStateChanged
  • [11-27-14 11:27:03,933][][DEBUG] [12-27-14 11:27:03,932][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZING | evt type: NumberOfAlternativeAudioStreamsChanged
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:03,901][][DEBUG] [12-27-14 11:27:03,900][DEBUG] [PrimetimePlayerHLS] prefetcht state-changed: INITIALIZING isUserReadyToStartPlayback true
  • [11-27-14 11:27:03,899][][DEBUG] [12-27-14 11:27:03,898][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate: INITIALIZING | evt type: PlayStateChanged
  • [11-27-14 11:27:03,884][][INFO] [12-27-14 11:27:03,883][INFO] [PrimetimePlayerHLS] DRM metadata available:
  • [11-27-14 11:27:03,882][][DEBUG] [12-27-14 11:27:03,870][DEBUG] [PrimetimePlayerHLS] onPlayerUpdate - player not ready evt DRMMetadataAvailable
  • [11-27-14 11:27:02,522][][INFO] [12-27-14 11:27:02,517][INFO] [global] PlayableUrl stripped of query params: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... _progressiveVideo false
  • [11-27-14 11:27:02,515][][DEBUG] [12-27-14 11:27:02,511][DEBUG] [PrimetimePlayerHLS] setContent _videoAssetType .m3u8 playableUrl: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:02,470][][DEBUG] [12-27-14 11:27:02,470][DEBUG] [PrimetimePlayerHLS] prefetcht (load) isMediaLoaded:false
  • [11-27-14 11:27:02,469][][DEBUG] [12-27-14 11:27:02,468][MILESTONE] [PrimetimePlayerHLS] setting content of playableurl: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163... video.resumePoint 0 - total: 30.806 secs
  • [11-27-14 11:27:02,467][][DEBUG] [12-27-14 11:27:02,467][DEBUG] [PrimetimePlayerHLS] setcontent test.ignoreToken: false
  • [11-27-14 11:27:02,466][][DEBUG] [12-27-14 11:27:02,466][DEBUG] [PrimetimePlayerHLS] setcontent options{"streamID":"5884597068415311163"}
  • [11-27-14 11:27:02,465][][DEBUG] [12-27-14 11:27:02,464][DEBUG] [PrimetimePlayerHLS] prefetch pt 1: set (source)
  • [11-27-14 11:27:02,462][][DEBUG] [12-27-14 11:27:02,461][DEBUG] [CloudTVPlayer] setContent send to player: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:02,454][][INFO] [12-27-14 11:27:02,454][INFO] [PrimetimePlayerHLS] player is not able to return status
  • [11-27-14 11:27:02,452][][INFO] [12-27-14 11:27:02,452][INFO] [PrimetimePlayerHLS] setting volume 0
  • [11-27-14 11:27:02,367][][DEBUG] [12-27-14 11:27:02,366][DEBUG] [VideoObject] dvs :: false
  • [11-27-14 11:27:02,365][][DEBUG] [12-27-14 11:27:02,365][DEBUG] [VideoObject] signInJSForce :: javascript:FC.register.handleSignInOut("fancast_xfinityvideo_signin&ForceAuthn=true")
  • [11-27-14 11:27:02,364][][DEBUG] [12-27-14 11:27:02,363][DEBUG] [VideoObject] contentRating ::
  • [11-27-14 11:27:02,363][][DEBUG] [12-27-14 11:27:02,362][DEBUG] [VideoObject] airingType :: NEW
  • [11-27-14 11:27:02,362][][DEBUG] [12-27-14 11:27:02,361][DEBUG] [VideoObject] securityDataObject :: null
  • [11-27-14 11:27:02,361][][DEBUG] [12-27-14 11:27:02,360][DEBUG] [VideoObject] secureMetaData :: null
  • [11-27-14 11:27:02,359][][DEBUG] [12-27-14 11:27:02,359][DEBUG] [VideoObject] sap :: false
  • [11-27-14 11:27:02,358][][DEBUG] [12-27-14 11:27:02,358][DEBUG] [VideoObject] signInJS :: javascript:FC.register.handleSignInOut("fancast_xfinityvideo_signin")
  • [11-27-14 11:27:02,357][][DEBUG] [12-27-14 11:27:02,357][DEBUG] [VideoObject] deviceId :: null
  • [11-27-14 11:27:02,356][][DEBUG] [12-27-14 11:27:02,356][DEBUG] [VideoObject] registerJS :: javascript:FC.register.handleRegistration("fancast_xfinityvideo_register")
  • [11-27-14 11:27:02,355][][DEBUG] [12-27-14 11:27:02,354][DEBUG] [VideoObject] defaultBorder :: 0
  • [11-27-14 11:27:02,354][][DEBUG] [12-27-14 11:27:02,353][DEBUG] [VideoObject] parentalPIN :: null
  • [11-27-14 11:27:02,352][][DEBUG] [12-27-14 11:27:02,352][DEBUG] [VideoObject] credits ::
  • [11-27-14 11:27:02,351][][DEBUG] [12-27-14 11:27:02,351][DEBUG] [VideoObject] defaultXPos :: 0
  • [11-27-14 11:27:02,350][][DEBUG] [12-27-14 11:27:02,350][DEBUG] [VideoObject] deviceAuthToken :: null
  • [11-27-14 11:27:02,349][][DEBUG] [12-27-14 11:27:02,348][DEBUG] [VideoObject] c3Airdate :: null
  • [11-27-14 11:27:02,348][][DEBUG] [12-27-14 11:27:02,347][DEBUG] [VideoObject] resumePoint :: 0
  • [11-27-14 11:27:02,347][][DEBUG] [12-27-14 11:27:02,346][DEBUG] [VideoObject] video_quality :: hd
  • [11-27-14 11:27:02,345][][DEBUG] [12-27-14 11:27:02,345][DEBUG] [VideoObject] skin :: Fancast
  • [11-27-14 11:27:02,344][][DEBUG] [12-27-14 11:27:02,344][DEBUG] [VideoObject] plusRegExp :: /\+/gi
  • [11-27-14 11:27:02,343][][DEBUG] [12-27-14 11:27:02,342][DEBUG] [VideoObject] logo ::
  • [11-27-14 11:27:02,341][][DEBUG] [12-27-14 11:27:02,341][DEBUG] [VideoObject] showTVRating :: false
  • [11-27-14 11:27:02,340][][DEBUG] [12-27-14 11:27:02,340][DEBUG] [VideoObject] tokenMPS :: null
  • [11-27-14 11:27:02,339][][DEBUG] [12-27-14 11:27:02,338][DEBUG] [VideoObject] displayMiniGuide :: false
  • [11-27-14 11:27:02,338][][DEBUG] [12-27-14 11:27:02,337][DEBUG] [VideoObject] helpUrl :: null
  • [11-27-14 11:27:02,336][][DEBUG] [12-27-14 11:27:02,336][DEBUG] [VideoObject] airDate ::
  • [11-27-14 11:27:02,335][][DEBUG] [12-27-14 11:27:02,335][DEBUG] [VideoObject] releaseYear :: 2008-
  • [11-27-14 11:27:02,334][][DEBUG] [12-27-14 11:27:02,333][DEBUG] [VideoObject] configUrl ::
  • [11-27-14 11:27:02,332][][DEBUG] [12-27-14 11:27:02,331][DEBUG] [VideoObject] duration ::
  • [11-27-14 11:27:02,330][][DEBUG] [12-27-14 11:27:02,330][DEBUG] [VideoObject] episode ::
  • [11-27-14 11:27:02,328][][DEBUG] [12-27-14 11:27:02,325][DEBUG] [VideoObject] appType :: Fancast
  • [11-27-14 11:27:02,324][][DEBUG] [12-27-14 11:27:02,323][DEBUG] [VideoObject] logoUrl :: null
  • [11-27-14 11:27:02,322][][DEBUG] [12-27-14 11:27:02,322][DEBUG] [VideoObject] blackoutStartTimes :: null
  • [11-27-14 11:27:02,321][][DEBUG] [12-27-14 11:27:02,320][DEBUG] [VideoObject] ratingsValue_arr :: null
  • [11-27-14 11:27:02,319][][DEBUG] [12-27-14 11:27:02,319][DEBUG] [VideoObject] baseUrl :: null
  • [11-27-14 11:27:02,318][][DEBUG] [12-27-14 11:27:02,318][DEBUG] [VideoObject] blackoutEndTimes :: null
  • [11-27-14 11:27:02,317][][DEBUG] [12-27-14 11:27:02,317][DEBUG] [VideoObject] pageURL :: https://xtv.comcast.net/grid
  • [11-27-14 11:27:02,316][][DEBUG] [12-27-14 11:27:02,315][DEBUG] [VideoObject] premiumNetworkUpsellLink ::
  • [11-27-14 11:27:02,314][][DEBUG] [12-27-14 11:27:02,314][DEBUG] [VideoObject] videoTitle :: America's News HQ
  • [11-27-14 11:27:02,313][][DEBUG] [12-27-14 11:27:02,313][DEBUG] [VideoObject] dsi :: null
  • [11-27-14 11:27:02,312][][DEBUG] [12-27-14 11:27:02,311][DEBUG] [VideoObject] isCCEnabled :: true
  • [11-27-14 11:27:02,310][][DEBUG] [12-27-14 11:27:02,310][DEBUG] [VideoObject] chapterStartTimes :: null
  • [11-27-14 11:27:02,308][][DEBUG] [12-27-14 11:27:02,308][DEBUG] [VideoObject] entityName :: America's News HQ
  • [11-27-14 11:27:02,307][][DEBUG] [12-27-14 11:27:02,306][DEBUG] [VideoObject] AdParam ::
  • [11-27-14 11:27:02,306][][DEBUG] [12-27-14 11:27:02,305][DEBUG] [VideoObject] adInfoLink ::
  • [11-27-14 11:27:02,304][][DEBUG] [12-27-14 11:27:02,304][DEBUG] [VideoObject] ESPNConfigOverride ::
  • [11-27-14 11:27:02,303][][DEBUG] [12-27-14 11:27:02,303][DEBUG] [VideoObject] season ::
  • [11-27-14 11:27:02,302][][DEBUG] [12-27-14 11:27:02,301][DEBUG] [VideoObject] seasonEpisodeLabel ::
  • [11-27-14 11:27:02,301][][DEBUG] [12-27-14 11:27:02,300][DEBUG] [VideoObject] restrictStreaming :: out-of-home
  • [11-27-14 11:27:02,299][][DEBUG] [12-27-14 11:27:02,299][DEBUG] [VideoObject] entityType :: s:TvSeries
  • [11-27-14 11:27:02,298][][DEBUG] [12-27-14 11:27:02,297][DEBUG] [VideoObject] id :: tag:xfinitytv.comcast.net,2013:channel-station:5210984292804101117:chNum:265:callSign:FNCHD
  • [11-27-14 11:27:02,296][][DEBUG] [12-27-14 11:27:02,296][DEBUG] [VideoObject] subRatings ::
  • [11-27-14 11:27:02,289][][DEBUG] [12-27-14 11:27:02,289][DEBUG] [VideoObject] rating ::
  • [11-27-14 11:27:02,288][][DEBUG] [12-27-14 11:27:02,288][DEBUG] [VideoObject] recommendedUrl ::
  • [11-27-14 11:27:02,287][][DEBUG] [12-27-14 11:27:02,286][DEBUG] [VideoObject] adFeedbackLink ::
  • [11-27-14 11:27:02,286][][DEBUG] [12-27-14 11:27:02,285][DEBUG] [VideoObject] imageUrl :: https://xtvapi.cloudtv.comcast.net/image/program/6326490703483175112/?width=180&height=240
  • [11-27-14 11:27:02,285][][DEBUG] [12-27-14 11:27:02,284][DEBUG] [VideoObject] thirdPartyPlayerUrl ::
  • [11-27-14 11:27:02,283][][DEBUG] [12-27-14 11:27:02,283][DEBUG] [VideoObject] logo_image_2_src ::
  • [11-27-14 11:27:02,282][][DEBUG] [12-27-14 11:27:02,282][DEBUG] [VideoObject] useads :: true
  • [11-27-14 11:27:02,281][][DEBUG] [12-27-14 11:27:02,280][DEBUG] [VideoObject] logo_image_2_alt ::
  • [11-27-14 11:27:02,279][][DEBUG] [12-27-14 11:27:02,279][DEBUG] [VideoObject] logo_image_1_src ::
  • [11-27-14 11:27:02,278][][DEBUG] [12-27-14 11:27:02,278][DEBUG] [VideoObject] logo_image_1_alt ::
  • [11-27-14 11:27:02,276][][DEBUG] [12-27-14 11:27:02,276][DEBUG] [VideoObject] useBookmarkService :: true
  • [11-27-14 11:27:02,275][][DEBUG] [12-27-14 11:27:02,275][DEBUG] [VideoObject] entityRelatedUrl :: /more/series/episodes/entity/detail/program/6326490703483175112
  • [11-27-14 11:27:02,273][][DEBUG] [12-27-14 11:27:02,273][DEBUG] [VideoObject] closedCaptionUrl ::
  • [11-27-14 11:27:02,271][][DEBUG] [12-27-14 11:27:02,270][DEBUG] [VideoObject] isX2 :: false
  • [11-27-14 11:27:02,270][][DEBUG] [12-27-14 11:27:02,269][DEBUG] [VideoObject] amcid ::
  • [11-27-14 11:27:02,268][][DEBUG] [12-27-14 11:27:02,268][DEBUG] [VideoObject] skipTo :: 0
  • [11-27-14 11:27:02,267][][DEBUG] [12-27-14 11:27:02,267][DEBUG] [VideoObject] parentalControlsEnabled :: false
  • [11-27-14 11:27:02,266][][DEBUG] [12-27-14 11:27:02,265][DEBUG] [VideoObject] isLinear :: true
  • [11-27-14 11:27:02,264][][DEBUG] [12-27-14 11:27:02,264][DEBUG] [VideoObject] primetimeFragmentInfoEnabled :: false
  • [11-27-14 11:27:02,263][][DEBUG] [12-27-14 11:27:02,262][DEBUG] [VideoObject] isDevMode :: false
  • [11-27-14 11:27:02,261][][DEBUG] [12-27-14 11:27:02,261][DEBUG] [VideoObject] lengthType ::
  • [11-27-14 11:27:02,260][][DEBUG] [12-27-14 11:27:02,259][DEBUG] [VideoObject] pin ::
  • [11-27-14 11:27:02,259][][DEBUG] [12-27-14 11:27:02,258][DEBUG] [VideoObject] zeriUrl :: null
  • [11-27-14 11:27:02,257][][DEBUG] [12-27-14 11:27:02,257][DEBUG] [VideoObject] overallHeight :: 411
  • [11-27-14 11:27:02,256][][DEBUG] [12-27-14 11:27:02,255][DEBUG] [VideoObject] ratingsValue :: null
  • [11-27-14 11:27:02,254][][DEBUG] [12-27-14 11:27:02,254][DEBUG] [VideoObject] overallWidth :: 548
  • [11-27-14 11:27:02,253][][DEBUG] [12-27-14 11:27:02,252][DEBUG] [VideoObject] eventId ::
  • [11-27-14 11:27:02,252][][DEBUG] [12-27-14 11:27:02,251][DEBUG] [VideoObject] durationInSeconds :: 3600
  • [11-27-14 11:27:02,250][][DEBUG] [12-27-14 11:27:02,250][DEBUG] [VideoObject] zipcode ::
  • [11-27-14 11:27:02,248][][DEBUG] [12-27-14 11:27:02,248][DEBUG] [VideoObject] isFox :: false
  • [11-27-14 11:27:02,246][][DEBUG] [12-27-14 11:27:02,246][DEBUG] [VideoObject] devNationalCpCode ::
  • [11-27-14 11:27:02,244][][DEBUG] [12-27-14 11:27:02,243][DEBUG] [VideoObject] channelId ::
  • [11-27-14 11:27:02,242][][DEBUG] [12-27-14 11:27:02,241][DEBUG] [VideoObject] isCC :: true
  • [11-27-14 11:27:02,240][][DEBUG] [12-27-14 11:27:02,239][DEBUG] [VideoObject] adWidth :: 524
  • [11-27-14 11:27:02,238][][DEBUG] [12-27-14 11:27:02,238][DEBUG] [VideoObject] autoResume :: false
  • [11-27-14 11:27:02,236][][DEBUG] [12-27-14 11:27:02,236][DEBUG] [VideoObject] watermark :: null
  • [11-27-14 11:27:02,232][][DEBUG] [12-27-14 11:27:02,232][DEBUG] [VideoObject] locale :: en
  • [11-27-14 11:27:02,231][][DEBUG] [12-27-14 11:27:02,230][DEBUG] [VideoObject] overlayVideoWithButton :: true
  • [11-27-14 11:27:02,228][][DEBUG] [12-27-14 11:27:02,228][DEBUG] [VideoObject] aspectRatio :: 1.33
  • [11-27-14 11:27:02,226][][DEBUG] [12-27-14 11:27:02,226][DEBUG] [VideoObject] ratingsFeedbackUrl :: undefined?entity_id=undefined&rating=
  • [11-27-14 11:27:02,225][][DEBUG] [12-27-14 11:27:02,223][DEBUG] [VideoObject] useJSTracking :: true
  • [11-27-14 11:27:02,222][][DEBUG] [12-27-14 11:27:02,222][DEBUG] [VideoObject] devProtectedCpCode ::
  • [11-27-14 11:27:02,221][][DEBUG] [12-27-14 11:27:02,220][DEBUG] [VideoObject] adHeight :: 393
  • [11-27-14 11:27:02,219][][DEBUG] [12-27-14 11:27:02,218][DEBUG] [VideoObject] criticRating :: -1
  • [11-27-14 11:27:02,217][][DEBUG] [12-27-14 11:27:02,217][DEBUG] [VideoObject] isLive :: false
  • [11-27-14 11:27:02,215][][DEBUG] [12-27-14 11:27:02,214][DEBUG] [VideoObject] width :: NaN
  • [11-27-14 11:27:02,213][][DEBUG] [12-27-14 11:27:02,213][DEBUG] [VideoObject] embedPlayerResourceId ::
  • [11-27-14 11:27:02,212][][DEBUG] [12-27-14 11:27:02,211][DEBUG] [VideoObject] videoAuthClientJavascript :: false
  • [11-27-14 11:27:02,210][][DEBUG] [12-27-14 11:27:02,209][DEBUG] [VideoObject] protocol :: null
  • [11-27-14 11:27:02,207][][DEBUG] [12-27-14 11:27:02,206][DEBUG] [VideoObject] edata ::
  • [11-27-14 11:27:02,204][][DEBUG] [12-27-14 11:27:02,203][DEBUG] [VideoObject] vidHeight :: 411
  • [11-27-14 11:27:02,202][][DEBUG] [12-27-14 11:27:02,201][DEBUG] [VideoObject] trueVidWidth :: false
  • [11-27-14 11:27:02,200][][DEBUG] [12-27-14 11:27:02,200][DEBUG] [VideoObject] vidWidth :: 548
  • [11-27-14 11:27:02,199][][DEBUG] [12-27-14 11:27:02,198][DEBUG] [VideoObject] primetimeLinearAssetId :: 5884597068415311163
  • [11-27-14 11:27:02,197][][DEBUG] [12-27-14 11:27:02,196][DEBUG] [VideoObject] channelName ::
  • [11-27-14 11:27:02,195][][DEBUG] [12-27-14 11:27:02,194][DEBUG] [VideoObject] providerId ::
  • [11-27-14 11:27:02,193][][DEBUG] [12-27-14 11:27:02,193][DEBUG] [VideoObject] recordingId ::
  • [11-27-14 11:27:02,192][][DEBUG] [12-27-14 11:27:02,191][DEBUG] [VideoObject] isEmbeddable :: true
  • [11-27-14 11:27:02,189][][DEBUG] [12-27-14 11:27:02,188][DEBUG] [VideoObject] mediaId ::
  • [11-27-14 11:27:02,186][][DEBUG] [12-27-14 11:27:02,186][DEBUG] [VideoObject] fanRating :: -1
  • [11-27-14 11:27:02,184][][DEBUG] [12-27-14 11:27:02,183][DEBUG] [VideoObject] mainProviderCode ::
  • [11-27-14 11:27:02,182][][DEBUG] [12-27-14 11:27:02,182][DEBUG] [VideoObject] isNextLinearSegment :: false
  • [11-27-14 11:27:02,181][][DEBUG] [12-27-14 11:27:02,180][DEBUG] [VideoObject] height :: NaN
  • [11-27-14 11:27:02,179][][DEBUG] [12-27-14 11:27:02,179][DEBUG] [VideoObject] sitePoint :: Fancast
  • [11-27-14 11:27:02,178][][DEBUG] [12-27-14 11:27:02,178][DEBUG] [VideoObject] providerSign ::
  • [11-27-14 11:27:02,177][][DEBUG] [12-27-14 11:27:02,176][DEBUG] [VideoObject] playableUrl :: null
  • [11-27-14 11:27:02,176][][DEBUG] [12-27-14 11:27:02,175][DEBUG] [VideoObject] hasEmbeddedCC :: true
  • [11-27-14 11:27:02,174][][DEBUG] [12-27-14 11:27:02,174][DEBUG] [VideoObject] errorType ::
  • [11-27-14 11:27:02,173][][DEBUG] [12-27-14 11:27:02,173][DEBUG] [VideoObject] pce :: null
  • [11-27-14 11:27:02,171][][DEBUG] [12-27-14 11:27:02,171][DEBUG] [VideoObject] fallbackImageUrl :: https://xtvapi.cloudtv.comcast.net/image/fallback/tv_show/?width=180&height=240
  • [11-27-14 11:27:02,170][][DEBUG] [12-27-14 11:27:02,168][DEBUG] [VideoObject] sizeType :: standard
  • [11-27-14 11:27:02,167][][DEBUG] [12-27-14 11:27:02,167][DEBUG] [VideoObject] userType :: Anonymous
  • [11-27-14 11:27:02,165][][DEBUG] [12-27-14 11:27:02,165][DEBUG] [VideoObject] securedProviderSign ::
  • [11-27-14 11:27:02,164][][DEBUG] [12-27-14 11:27:02,163][DEBUG] [VideoObject] isPremiumNetwork :: false
  • [11-27-14 11:27:02,162][][DEBUG] [12-27-14 11:27:02,161][DEBUG] [VideoObject] datePublished :: null
  • [11-27-14 11:27:02,160][][DEBUG] [12-27-14 11:27:02,159][DEBUG] [VideoObject] xedata ::
  • [11-27-14 11:27:02,158][][DEBUG] [12-27-14 11:27:02,158][DEBUG] [VideoObject] isHD :: true
  • [11-27-14 11:27:02,157][][DEBUG] [12-27-14 11:27:02,157][DEBUG] [VideoObject] outOfHomeRestricted :: false
  • [11-27-14 11:27:02,156][][DEBUG] [12-27-14 11:27:02,155][DEBUG] [VideoObject] ti :: [object TrackingItem]
  • [11-27-14 11:27:02,155][][DEBUG] [12-27-14 11:27:02,153][DEBUG] [VideoObject] uGuid ::
  • [11-27-14 11:27:02,153][][DEBUG] [12-27-14 11:27:02,152][DEBUG] [VideoObject] video_id ::
  • [11-27-14 11:27:02,151][][DEBUG] [12-27-14 11:27:02,151][DEBUG] [VideoObject] rid ::
  • [11-27-14 11:27:02,150][][DEBUG] [12-27-14 11:27:02,149][DEBUG] [VideoObject] videoWatch ::
  • [11-27-14 11:27:02,148][][DEBUG] [12-27-14 11:27:02,147][DEBUG] [VideoObject] entityId ::
  • [11-27-14 11:27:02,146][][DEBUG] [12-27-14 11:27:02,146][DEBUG] [VideoObject] hostType :: QA
  • [11-27-14 11:27:02,145][][DEBUG] [12-27-14 11:27:02,145][DEBUG] [VideoObject] category ::
  • [11-27-14 11:27:02,144][][DEBUG] [12-27-14 11:27:02,144][DEBUG] [VideoObject] fullReviewUrl ::
  • [11-27-14 11:27:02,143][][DEBUG] [12-27-14 11:27:02,141][DEBUG] [VideoObject] videoAuthBaseUrl ::
  • [11-27-14 11:27:02,141][][DEBUG] [12-27-14 11:27:02,140][DEBUG] [VideoObject] assetInfo :: 11:00a - 12:00p
  • [11-27-14 11:27:02,139][][DEBUG] [12-27-14 11:27:02,139][DEBUG] [VideoObject] contentId ::
  • [11-27-14 11:27:02,138][][DEBUG] [12-27-14 11:27:02,137][DEBUG] [VideoObject] omnitureId :: comcast_test
  • [11-27-14 11:27:02,136][][DEBUG] [12-27-14 11:27:02,135][DEBUG] [VideoObject] releaseUrl :: null
  • [11-27-14 11:27:02,134][][DEBUG] [12-27-14 11:27:02,134][DEBUG] [VideoObject] allowScrubbing :: false
  • [11-27-14 11:27:02,133][][DEBUG] [12-27-14 11:27:02,132][DEBUG] [VideoObject] isNewLinearContent :: false
  • [11-27-14 11:27:02,131][][DEBUG] [12-27-14 11:27:02,130][DEBUG] [VideoObject] startTime :: 1419699600000
  • [11-27-14 11:27:02,129][][DEBUG] [12-27-14 11:27:02,129][DEBUG] [VideoObject] entityUrl ::
  • [11-27-14 11:27:02,128][][DEBUG] [12-27-14 11:27:02,128][DEBUG] [VideoObject] secureTicketTimeout :: 10
  • [11-27-14 11:27:02,127][][DEBUG] [12-27-14 11:27:02,126][DEBUG] [VideoObject] client :: [object ClientEnum]
  • [11-27-14 11:27:02,125][][DEBUG] [12-27-14 11:27:02,125][DEBUG] [VideoObject] length :: NaN
  • [11-27-14 11:27:02,123][][DEBUG] [12-27-14 11:27:02,122][DEBUG] [VideoObject] endTime :: 1419703200000
  • [11-27-14 11:27:02,121][][DEBUG] [12-27-14 11:27:02,120][DEBUG] [VideoObject] genre ::
  • [11-27-14 11:27:02,120][][DEBUG] [12-27-14 11:27:02,118][DEBUG] [VideoObject] isStreampix :: false
  • [11-27-14 11:27:02,117][][DEBUG] [12-27-14 11:27:02,116][DEBUG] [VideoObject] name :: null
  • [11-27-14 11:27:02,115][][DEBUG] [12-27-14 11:27:02,115][DEBUG] [VideoObject] criticRotten :: false
  • [11-27-14 11:27:02,114][][DEBUG] [12-27-14 11:27:02,114][DEBUG] [VideoObject] maxBitrate :: NaN
  • [11-27-14 11:27:02,113][][DEBUG] [12-27-14 11:27:02,112][DEBUG] [VideoObject] fanRotten :: false
  • [11-27-14 11:27:02,111][][DEBUG] [12-27-14 11:27:02,111][DEBUG] [VideoObject] year ::
  • [11-27-14 11:27:02,110][][DEBUG] [12-27-14 11:27:02,110][DEBUG] [VideoObject] locked :: false
  • [11-27-14 11:27:02,109][][DEBUG] [12-27-14 11:27:02,109][DEBUG] [VideoObject] w :: NaN
  • [11-27-14 11:27:02,108][][DEBUG] [12-27-14 11:27:02,107][DEBUG] [VideoObject] isProtected :: false
  • [11-27-14 11:27:02,107][][DEBUG] [12-27-14 11:27:02,106][DEBUG] [VideoObject] brandDisplayName ::
  • [11-27-14 11:27:02,105][][DEBUG] [12-27-14 11:27:02,104][DEBUG] [VideoObject] defaultYPos :: 0
  • [11-27-14 11:27:02,103][][DEBUG] [12-27-14 11:27:02,103][DEBUG] [VideoObject] devicePlaybackToken :: null
  • [11-27-14 11:27:02,102][][DEBUG] [12-27-14 11:27:02,102][DEBUG] [VideoObject] adsC3WindowMinutes :: 1
  • [11-27-14 11:27:02,101][][DEBUG] [12-27-14 11:27:02,100][DEBUG] [VideoObject] entityPosterArt ::
  • [11-27-14 11:27:02,100][][DEBUG] [12-27-14 11:27:02,99][DEBUG] [VideoObject] brand ::
  • [11-27-14 11:27:02,98][][DEBUG] [12-27-14 11:27:02,98][DEBUG] [VideoObject] clientAsString :: primetime
  • [11-27-14 11:27:02,97][][DEBUG] [12-27-14 11:27:02,97][DEBUG] [VideoObject] adMode :: false
  • [11-27-14 11:27:02,96][][DEBUG] [12-27-14 11:27:02,96][DEBUG] [VideoObject] providerCode ::
  • [11-27-14 11:27:02,95][][DEBUG] [12-27-14 11:27:02,94][DEBUG] [VideoObject] isAlert ::
  • [11-27-14 11:27:02,93][][DEBUG] [12-27-14 11:27:02,93][DEBUG] [VideoObject] videoType ::
  • [11-27-14 11:27:02,92][][DEBUG] [12-27-14 11:27:02,91][DEBUG] [VideoObject] watermarkURL :: null
  • [11-27-14 11:27:02,90][][DEBUG] [12-27-14 11:27:02,89][DEBUG] [VideoObject] isEntitled :: false
  • [11-27-14 11:27:02,87][][DEBUG] [12-27-14 11:27:02,87][DEBUG] [VideoObject] videoUrl ::
  • [11-27-14 11:27:02,86][][DEBUG] [12-27-14 11:27:02,86][DEBUG] [VideoObject] derivedAirDate :: 12/27
  • [11-27-14 11:27:02,85][][DEBUG] [12-27-14 11:27:02,84][DEBUG] [VideoObject] maturityRating ::
  • [11-27-14 11:27:02,84][][DEBUG] [12-27-14 11:27:02,83][DEBUG] [VideoObject] derivedAiringType :: NEW
  • [11-27-14 11:27:02,82][][DEBUG] [12-27-14 11:27:02,82][DEBUG] [VideoObject] contentProvider ::
  • [11-27-14 11:27:02,81][][DEBUG] [12-27-14 11:27:02,80][DEBUG] [VideoObject] description :: News coverage is provided.
  • [11-27-14 11:27:02,79][][DEBUG] [12-27-14 11:27:02,79][DEBUG] [VideoObject] sourceType :: LIVE
  • [11-27-14 11:27:02,78][][DEBUG] [12-27-14 11:27:02,76][DEBUG] [VideoObject] thumbnail :: https://xtvapi.cloudtv.comcast.net/image/program/6326490703483175112/?width=180&height=240
  • [11-27-14 11:27:02,75][][DEBUG] [12-27-14 11:27:02,73][DEBUG] [VideoObject] isExclusive :: false
  • [11-27-14 11:27:02,72][][DEBUG] [12-27-14 11:27:02,72][DEBUG] [VideoObject] cast :: null
  • [11-27-14 11:27:02,71][][DEBUG] [12-27-14 11:27:02,70][DEBUG] [VideoObject] networkLogo :: https://xtvapi.cloudtv.comcast.net/image/station/5210984292804101117/?width=50&height=30
  • [11-27-14 11:27:02,69][][DEBUG] [12-27-14 11:27:02,69][DEBUG] [VideoObject] isC3 :: Not C3
  • [11-27-14 11:27:02,68][][DEBUG] [12-27-14 11:27:02,68][DEBUG] [VideoObject] pid ::
  • [11-27-14 11:27:02,67][][DEBUG] [12-27-14 11:27:02,66][DEBUG] [VideoObject] h :: NaN
  • [11-27-14 11:27:02,66][][DEBUG] [12-27-14 11:27:02,65][DEBUG] [VideoObject] channelNumber :: 265
  • [11-27-14 11:27:02,64][][DEBUG] [12-27-14 11:27:02,64][DEBUG] [VideoObject] settingsConsoleJS :: javascript:FC.register.parentalControls()
  • [11-27-14 11:27:02,63][][DEBUG] [12-27-14 11:27:02,62][DEBUG] [VideoObject] providerTrackingId :: null
  • [11-27-14 11:27:02,61][][DEBUG] [12-27-14 11:27:02,61][DEBUG] [VideoObject] movePluginId :: null
  • [11-27-14 11:27:02,59][][DEBUG] [12-27-14 11:27:02,58][DEBUG] [VideoObject] channelCallsign :: FNCHD
  • [11-27-14 11:27:02,57][][DEBUG] [12-27-14 11:27:02,56][DEBUG] [VideoObject] recordingStatus ::
  • [11-27-14 11:27:02,32][][INFO] [12-27-14 11:27:02,32][INFO] [VideoObjectFactory] _params.client: primetime
  • [11-27-14 11:27:02,7][player][INFO] RESOLVED AJAX for playable url: http://odol-atsec-chi-11.linear-nat-hls.xcr.comcast.net/hls/FNCHD_HD_NAT_16756_0_5884597068415311163...
  • [11-27-14 11:27:01,12][player][INFO] Making AJAX call to resolve url! http://link.po.ccp.xcal.tv/s/ofHU/tCY8gR9gx_x_jqXLSsY4nrF_KyJaac6T?format=redirect
  • Flash Event: onPlayerStatus
  • [11-27-14 11:27:00,909][][INFO] [12-27-14 11:27:00,908][INFO] [PrimetimePlayerHLS] player is not able to return status
  • [11-27-14 11:27:00,906][][INFO] [12-27-14 11:27:00,905][INFO] [PrimetimePlayerHLS] setting volume 0
  • [object Object]
  • [object Object]
  • [11-27-14 11:26:32,287][][INFO] [12-27-14 11:26:32,286][INFO] [PrimetimePlayerHLS] PT player version: Player Platform : 3.2.0 , Util Plugin : 2.1.0 , Analytics Plugin : 1.2.0, PSDK : 1.3.5.531 ( release, 1285336, signed) PT auto start false
  • [11-27-14 11:26:32,212][][INFO] [12-27-14 11:26:32,211][INFO] [Slot] Calling player.onFlashAPIReady return (success) value is:success
  • [11-27-14 11:26:32,209][][DEBUG] [12-27-14 11:26:32,208][DEBUG] [CloudTVPlayer] out of home was fired. Is user OOH: false
  • [11-27-14 11:26:32,203][][DEBUG] [12-27-14 11:26:32,203][DEBUG] [Settings] On Change Setting name : dvs value : null
  • [11-27-14 11:26:32,200][][DEBUG] [12-27-14 11:26:32,200][DEBUG] [Settings] On Change Setting name : captionOptionsHLS value : null
  • [11-27-14 11:26:32,197][][DEBUG] [12-27-14 11:26:32,195][DEBUG] [Settings] On Change Setting name : captionOptions value : null
  • [11-27-14 11:26:32,190][][DEBUG] [12-27-14 11:26:32,189][DEBUG] [Settings] On Change Setting name : language value : null
  • [11-27-14 11:26:32,184][][DEBUG] [12-27-14 11:26:32,181][DEBUG] [Settings] On Change Setting name : captioning value : null
  • [11-27-14 11:26:31,956][][INFO] [12-27-14 11:26:31,956][INFO] [CloudTVPlayer] Previous time we would call onFlashAPIReady
  • [11-27-14 11:26:31,792][][DEBUG] [12-27-14 11:26:31,791][MILESTONE] [PrimetimePlayerHLS] PrimetimePlayer constructor - total: 0.129 secs
  • [11-27-14 11:26:31,749][][INFO] [12-27-14 11:26:31,748][INFO] [PrimetimePlayerHLS] Creating primetime player. Device ID is:7727028610982364391
  • [11-27-14 11:26:31,743][][INFO] [12-27-14 11:26:31,742][INFO] [PrimetimePlayerHLS] Product id for Viper tracking: 'cDVR-X2-Desktop'
  • [11-27-14 11:26:31,711][][INFO] [12-27-14 11:26:31,709][INFO] [PrimetimePlayerHLS] config: {}
  • [11-27-14 11:26:31,701][][INFO] [12-27-14 11:26:31,700][INFO] [CloudTVPlayer] CIM environment: PRODUCTION
  • [11-27-14 11:26:31,690][][INFO] [12-27-14 11:26:31,689][INFO] [ConfigInfo] Soft Pretzel version::commit: cf3c38e 12-17-14 | [Walter Pollard] Rotten Tomatoes link when fullReviewUrl is passed in video object Change-Id: I55faebe980e5ea5c9da579ae067b089b8e78861c
  • [11-27-14 11:26:31,688][][INFO] [12-27-14 11:26:31,688][INFO] [ConfigInfo] Primetime Desktop version::branch : cim_hls
  • [11-27-14 11:26:31,687][][INFO] [12-27-14 11:26:31,687][INFO] [ConfigInfo] Primetime Desktop version::gem-summary : 320f420 2014-10-01 | [Rustam Khashimkhodjaev] Setting the intial bitrate to start at lowest. (Using ABR Policy) Throw Errors when failure to fetch fragments. (cim_hls)
  • [11-27-14 11:26:31,686][][INFO] [12-27-14 11:26:31,685][INFO] [ConfigInfo] Primetime Desktop version::gem-name : primetime_desktop_hls
  • [11-27-14 11:26:31,685][][INFO] [12-27-14 11:26:31,684][INFO] [ConfigInfo] Primetime Desktop gem-version: 3.2.0
  • [11-27-14 11:26:31,683][][INFO] [12-27-14 11:26:31,682][INFO] [ConfigInfo] This swf version::compiled by: Rake Build
  • [11-27-14 11:26:31,680][][DEBUG] [12-27-14 11:26:31,679][MILESTONE] [CloudTVPlayer] ctv version: 0.3.9w - total: 0.017 secs
  • [11-27-14 11:26:31,667][][DEBUG] [12-27-14 11:26:31,662][MILESTONE] [CloudTVPlayer] APPLICATION ADDED TO STAGE version: 1.0 soft pretzel philly style
  • AUTH=_sessionInitialize;
  • AUTH=_sessionInitialize
  • AUTH=getXsctToken; xsctToken={"accountProviders":"xcal,CET","securityTokenType":"XSCT","deviceModel":"PC","accountCETId":"137520040111081132COMCAST.USRMIG","deviceFlashAccessId":"8f0bcf9113ea8a3a862d2032c46214e5","deviceFlashAccessEnvironment":"PortingKit","deviceXcalLocationVod":"http://mwsprod.ccp.xcal.tv:9003/linearDataService/data/Location/8004164956865758110","serviceXcalPro...
  • AUTH=sessionCreated
  • AUTH=sessionServiceCreate
  • AUTH=configurationLoaded
  • AUTH=loadConfigurationFromVariables,[object Object]
  • AUTH=onDRMReady flashVersion=16.0.0

  Checking with our developers to see if this device is supported.   Are you seeing this error on other pc/mac's?


   Google Chromebook is not fully supported right now, that is the reason for the errors. 


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Re: X1 TV App will not work

Please get this device supported. Your advertisement says that ALL devices are supported. I purchased the Chromebook with the understanding that this would work. I feel somewhat deceived.

Official Employee

Re: X1 TV App will not work


@Mr5150 wrote:

Thank you!   It mostly works! No capacity to record or DVR access though... Should those features be working?

Thanks so much for you quick help!


The DVR feature is only available in the Bay Area right now. 


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Re: X1 TV App will not work

Thank you Chad. It's nice to actually contact with somebody who knows what they're talking about. So when the DVR functionality is available in my area, will it be automatic or will I have to ask for codes to be installed?
Thanks, Larry
Official Employee

Re: X1 TV App will not work


@Mr5150 wrote:
Thank you Chad. It's nice to actually contact with somebody who knows what they're talking about. So when the DVR functionality is available in my area, will it be automatic or will I have to ask for codes to be installed?
Thanks, Larry

   Codes will have to be added to your account, ,whether they will be added automatically is still TBD. 


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Re: X1 TV App will not work

Chad
Any update on the Chicago area yet, still not working here. I was second poster on this thread a couple months ago.
New Poster

Re: X1 TV App will not work

Hi Chad,

 

This service worked in my area for some time and stopped about a month ago.  I now recieve the 'coverage is still limited' line.  This was the main feature that I used to watch recorded tv.  I have called multiple people and have recieved no help.  Also, my second comcast box fails to access the main box's recordings.  This has been an ongoing issue, and I have interacted with many 'nice' people, who have yet to solve anything...  

Official Employee

Re: X1 TV App will not work


@danmcd3568 wrote:
Chad
Any update on the Chicago area yet, still not working here. I was second poster on this thread a couple months ago.

  Its now launched across all Chicago markets.  


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Re: X1 TV App will not work


@sourceness wrote:

Hi Chad,

 

This service worked in my area for some time and stopped about a month ago.  I now recieve the 'coverage is still limited' line.  This was the main feature that I used to watch recorded tv.  I have called multiple people and have recieved no help.  Also, my second comcast box fails to access the main box's recordings.  This has been an ongoing issue, and I have interacted with many 'nice' people, who have yet to solve anything...  


  Looks the cloud dvr codes fell off yoru account, i have reached out to your local customer service team to have the codes re-added to your account. 


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Re: X1 TV App will not work

Chad
It is still not working for me, can you please find out why ?
Official Employee

Re: X1 TV App will not work


@danmcd3568 wrote:
Chad
It is still not working for me, can you please find out why ?

  Did you contact 800-XFINITY to have the cloud dvr codes added to your account? If no, please call.


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Re: X1 TV App will not work

2 more hours of my life I won't get back today. Customer service is terrible on the 800 number. After waiting for ever on hold I got someone who said he was transferring me and was cut off, no one there. Two more times trying to get back to someone with no luck. Loosing my patience Chad. Can you fix this for me ?....? Your billing dept can't seem to and I'm about at my end with Comcast if this is not resolved very soon. I'm NOT calling them back unless it's to cancel my service. I expect someone to fix this or call me ASAP
Regular Visitor

Re: X1 TV App will not work

Watching on a tablet and error 13001 occurs.  Asked to log on again. Constantly occurring.

Official Employee

Re: X1 TV App will not work

Try deleting and reinstalling the app

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Re: X1 TV App will not work

Reinstalled app.  Message after 3 mins "unfortunately the app has stopped.  An option to send google a report is offered.

Regular Visitor

Re: X1 TV App will not work

13001 error still occuring.

Frequent Visitor

Re: X1 TV App will not work

Installed the App on my Galaxy Tab 2.   all updated OS, and app.     Loading the app and logging in gets me a screen with an error message and no fucntional menus with nice lettering "We are experiencing difficulties, you can continue using but not all areas are working"

 

Trying to loggin with my comcast account on other apps to watch shows results in error 400-1 or just gettign kicked back to the apps home screen without actually logging in.

 

 

Works fine on my wifes android phone, just not the tablet and hasnt since I started fighting this over 3 months ago

New Poster

Re: X1 TV App will not work

So I have been going back and forth with the 800 number on getting this resolved. I get a 13001 error code on both my iPhone and iPad. It worked a week ago. No one in customer service can help. I've mentioned to billing that a code needs to be input on their end and no one seems to know what that means. Severe lack of training for Xfinity employees.

 

I am hoping that someone on this board can help, since the regular customer service team on the phone seems to be quite inept.

 

 

Official Employee

Re: X1 TV App will not work


@BRinNJ wrote:

13001 error still occuring.


  Do you have X1 at home?  Our tools are showing no X1 services or equipment on your account. 


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Re: X1 TV App will not work


@fowler137 wrote:

So I have been going back and forth with the 800 number on getting this resolved. I get a 13001 error code on both my iPhone and iPad. It worked a week ago. No one in customer service can help. I've mentioned to billing that a code needs to be input on their end and no one seems to know what that means. Severe lack of training for Xfinity employees.

 

I am hoping that someone on this board can help, since the regular customer service team on the phone seems to be quite inept.

 

 


  The proper codes are on your account, looks like a ticket has been submitted which will be worked by our Tier 2 support teams.  You should receieve a call within 24-48 hours.  


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Re: X1 TV App will not work


@danmcd3568 wrote:
2 more hours of my life I won't get back today. Customer service is terrible on the 800 number. After waiting for ever on hold I got someone who said he was transferring me and was cut off, no one there. Two more times trying to get back to someone with no luck. Loosing my patience Chad. Can you fix this for me ?....? Your billing dept can't seem to and I'm about at my end with Comcast if this is not resolved very soon. I'm NOT calling them back unless it's to cancel my service. I expect someone to fix this or call me ASAP

   Can you try now?


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Re: X1 TV App will not work

Actual I have a mid size router and not the big hd-dvr if thats what you are referring to. App works fine on my samsung phone. The tablet is experiencing errors.
Frequent Visitor

Re: X1 TV App will not work

Chad,

        It is working now ! Thanks for your help !!! You should be promoted.

Regular Visitor

Re: X1 TV App will not work

I am having the same issue with my iPad error code 10614... No one at Comcast can look up the error code and find a fix, which really defeats the purpose of an error code in a service desk environment.

Similarly, my voicemail is no longer available online and that error code isn't referenced by the support staff either?

We cannot find your voice mails/call logs. Please check back later. You may try logging out and log back in. If the problem persists, please contact Customer Care through the Help section in Settings or call 1‑800‑COMCAST.
Official Employee

Re: X1 TV App will not work

What action are you trying to perfrom when you get the 10614 error code? Log in, live stream, playback a DVR recording.    This is an authentication/licensing/DRM  issue.  Did you try deleting the app and reinstalling?


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Re: X1 TV App will not work

Thank you for picking up this thread again Chad...  you seem to be the only knowledgable Comcast Rep I've encountered.

 

When I log in from my iPad it tells me it's loading my device, but then I get the error message. Also Comcast has told me that the iCloud codes are on my account.

 

With the voicemail, I used to get it and about two weeks ago when I try to access online I get the following message:

 

Sorry, but there’s something wrong with your account. Please contact customer care and tell them about the following error: No TN Found on account.

 

Beyond frustrating... I've wasted several hours of my time trying to remedy this but, again, even though I'm telling the rep the exact error messages they don't have access to the fix or seem to know that the codes or messages exist.

 

If I am a day late with my payment, Comcast docks me - if I am inconvenienced and unable to use the services I pay for, I am not reimbursed for the inconvenience NOR can I seem to get it fixed.

 

Anything you can do to help can be appreciated!

 

Official Employee

Re: X1 TV App will not work


@Ms_rlaforest wrote:

Thank you for picking up this thread again Chad...  you seem to be the only knowledgable Comcast Rep I've encountered.

 

When I log in from my iPad it tells me it's loading my device, but then I get the error message. Also Comcast has told me that the iCloud codes are on my account.

 

With the voicemail, I used to get it and about two weeks ago when I try to access online I get the following message:

 

Sorry, but there’s something wrong with your account. Please contact customer care and tell them about the following error: No TN Found on account.

 

Beyond frustrating... I've wasted several hours of my time trying to remedy this but, again, even though I'm telling the rep the exact error messages they don't have access to the fix or seem to know that the codes or messages exist.

 

If I am a day late with my payment, Comcast docks me - if I am inconvenienced and unable to use the services I pay for, I am not reimbursed for the inconvenience NOR can I seem to get it fixed.

 

Anything you can do to help can be appreciated!

 


  As far as the XFINITY TV app not working, these features are not available in your market.    I created a ticket for your VM issue.   Someone should be contacting you in the next 48-72 hours.


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