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Watching a half hour show will take approximately 15 minutes...

New Poster

Watching a half hour show will take approximately 15 minutes...

When I am watching a recorded program remotely, the program skips several times, example watching a half hour show will take approximately 15 minutes.

I have called and talked with tech support, they said they would elevate it and I never received further contact, my ticket number is CR657926190.  Has anyone had this problem?

Silver Problem Solver

Re: Watching a half hour show will take approximately 15 minutes...

My guess is that you are using a wifi connection?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.