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Unable to stream Netflix or Amazon content

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Unable to stream Netflix or Amazon content

I am unable to watch Netflix or Amazon streaming content.  Message says network unavailable but when I check settings it says I am connected with maximum strength available.  It does say download not available.

Expert

Re: Unable to stream Netflix or Amazon content


LRS7 wrote:

I am unable to watch Netflix or Amazon streaming content.  Message says network unavailable but when I check settings it says I am connected with maximum strength available.  It does say download not available.


hi, do you have X1 equipment? do you have Comcast internet?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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Official Employee

Re: Unable to stream Netflix or Amazon content

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.