My X1 devices no longer show up in the remote app so I am no longer able change channels using the app
to to the 'hamburger' menu (stack of paper) and scroll to bottom finding the "gear' (settings. scroll to bottom and sign out. close the app. and re-open the app and sign in. working now? is it working on any other phones/tablets?
I signed out and closed the app and hen signed in again. There was no change. I still cant see my X1 devices. It is happening on all of our IOS devices. I believe it started on Sunday 7/28/18.
is the remote app working for you on a different phone/tablet?
No, we can't see the X1 devices on any of our Iphones or Ipads.
when you run the xfinity myaccount app do the devices show up there?