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Stream tv app log off

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Stream tv app log off

I recently used a friends phone to stream tv and feud not log off. I have changed the password. the are still able to watch things. How can I kick them off?
Bronze Problem Solver

Re: Stream tv app log off


@Missrichie wrote:
I recently used a friends phone to stream tv and feud not log off. I have changed the password. the are still able to watch things. How can I kick them off?

You can't only comcast can. PM one of the comcast employees if they don't respond to your problem

Expert

Re: Stream tv app log off


@Missrichie wrote:
I recently used a friends phone to stream tv and feud not log off. I have changed the password. the are still able to watch things. How can I kick them off?

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.



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Official Employee

Re: Stream tv app log off

 

Hi Missrichie, I can de-provision all devises so that your account cannot be accessed without signing in again with your new password. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcatsAmir) and then "private message me"?


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Official Employee

Re: Stream tv app log off

Missrichie, I have successfully de-provisioned all devices. Now all users trying to access the account will have to sign back in.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!