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Stream just has dots show doesn't load

New Poster

Stream just has dots show doesn't load

So the can't get xfinity to stream. I have reset modem and speed 3.5M. When I go to run a recorded show, three dots show up and flash. Recording never loads? Pls help!
New Poster

Re: Stream just has dots show doesn't load

Oh I forgot mention Netflix is streaming fine...
Bronze Problem Solver

Re: Stream just has dots show doesn't load


Gmelenyzer wrote:
So the can't get xfinity to stream. I have reset modem and speed 3.5M. When I go to run a recorded show, three dots show up and flash. Recording never loads? Pls help!

Try following:

 

If using app: uninstall then reinstall streaming app

 

If using website: clear cache and cookies