Hello I am trying to use the X Finity app on my television through a fire stick and I keep getting an error message telling me that the Stream is not playable under the current device conditions. Please disconnect any external devices including HDMI screen mirroring or casting devices and try again I’m not sure where to go from here please help
no official announcement of capability for the firestick nor cube in the forum to date.
Hi nitro81. Thanks for visiting and posting on our Forum. For a list of devices compatible with our Xfinity Stream service, please see: https://www.xfinity.com/support/articles/xfinity-tv-app-requirements
As Rustyben stated, currently the Firestick is not listed.