Community Forum

Starz streaming app

New Poster

Starz streaming app

Why do comcast employees keep locking every topic complaint about your customers not being able to log in to the Starz streaming app, because Comcast/Xfinity has chosen to be removed from the listed providers?

You keep marking these topics as "Solved". IT IS NOT SOLVED!

We know that it can be viewed on the xfinity streaming app. We don't want to use the inferior Xfinity streaming app. The Xfinity tv streaming app is useless to paying customers who travel for work, since we can't connect to our home wifi while away, which is the only way you can use that useless app.

This is complete b.s. and you are strong-arming your customers into a viewing model we do not agree with or want to pay for. Fix it or you will lose yet another customer to your greedy, big-brother control antics!
Bronze Problem Solver

Re: Starz streaming app


-NiNE- wrote:
Why do comcast employees keep locking every topic complaint about your customers not being able to log in to the Starz streaming app, because Comcast/Xfinity has chosen to be removed from the listed providers?

You keep marking these topics as "Solved". IT IS NOT SOLVED!

We know that it can be viewed on the xfinity streaming app. We don't want to use the inferior Xfinity streaming app. The Xfinity tv streaming app is useless to paying customers who travel for work, since we can't connect to our home wifi while away, which is the only way you can use that useless app.

This is complete b.s. and you are strong-arming your customers into a viewing model we do not agree with or want to pay for. Fix it or you will lose yet another customer to your greedy, big-brother control antics!

There are 11 starz TV Go channels that you can watch while away from home and off your home network

Expert

Re: Starz streaming app

adding... the stream app will allow you to download some starz programs for viewing anywhere, even if no internet service is available.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
New Poster

Re: Starz streaming app

I tried downloading programs from the Xfinity app at the airport last week, in the designated Xfinity wifi area, where it advertises downloading your programs before flight. It wouldn't let me download anything at all. I spent the remainder of my time at the gate talking to Xfinity support trying to fix it. All he kept telling me was, "well, you could download them before you leave your home...". I don't want to have to download everything I might possibly need before I leave on a trip.
New Poster

Re: Starz streaming app

How do I do this? Please tell me.
Bronze Problem Solver

Re: Starz streaming app


-NiNE- wrote:
I tried downloading programs from the Xfinity app at the airport last week, in the designated Xfinity wifi area, where it advertises downloading your programs before flight. It wouldn't let me download anything at all. I spent the remainder of my time at the gate talking to Xfinity support trying to fix it. All he kept telling me was, "well, you could download them before you leave your home...". I don't want to have to download everything I might possibly need before I leave on a trip.

Yes, downloading is not that reliable. As long as you remain in the USA, you can watch Starz on one of the 11 Starz TV Go channels.

Expert

Re: Starz streaming app


-NiNE- wrote:
How do I do this? Please tell me.

you can download recordings that have finished recording as well as a lot of the on-demand programs.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Bronze Problem Solver

Re: Starz streaming app


-NiNE- wrote:
How do I do this? Please tell me.

How do you do what?

New Poster

Re: Starz streaming app

I want to stream, I don't want to dwnload. That is the issue I have. I know how to download programs (when the app decides to work).
New Poster

Re: Starz streaming app

Where and how do I access these 11 Starz go channels? Am I able to stream and cast them?
Bronze Problem Solver

Re: Starz streaming app


-NiNE- wrote:
Where and how do I access these 11 Starz go channels? Am I able to stream and cast them?

In app select TV Go Channels (under Live TV menu), find starz channels you want to watch.

 

Casting is block from mobile devices by comcast. Only able to mirror display to tv using PC and website.

New Poster

Re: Starz streaming app

I concur completely with what you have said, -NiNE- ... particularly the last paragraph.  My wife and I are completely fed up with this totally ridiculous situation ... and with Comcast/Xfinity! 👎🏻👎🏻

 

New Poster

Re: Starz streaming app

I have a Roku player and xfinity has essentially blocked my ability to stream Starz which we pay money to have. I have looked at what is available on Starz and what they offer through on demand and we are limited down a lot. It seems to me they are withholding content that we pay for, and that would seem like maybe we have grounds for a class action.

Expert

Re: Starz streaming app


DOAmaker wrote:

I have a Roku player and xfinity has essentially blocked my ability to stream Starz which we pay money to have. I have looked at what is available on Starz and what they offer through on demand and we are limited down a lot. It seems to me they are withholding content that we pay for, and that would seem like maybe we have grounds for a class action.


Starz content including on-demand is included in the stream app. Do you have Starz on your home DVR but the channels do not show up on your Roku?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
New Poster

Re: Starz streaming app

Why am I paying for a premium channel that I cannot enjoy completely? Comcast is the only provider not listed. You should be ashamed of yourselves.
Frequent Visitor

Re: Starz streaming app

The Xfinity app on the Roku isn't a good answer in that it's cumbersome to navigate and will require a fee at some point.

New Poster

Re: Starz streaming app

Pretty simple folks... Comcast/xfinity does NOT care about it's customers... that is why we are REQUIRED to use cable boxes rented from them instead of the digital tuners in our TVs... If Comcast/xfinity allowed us to use the Starz App we could use Apps on our mobile devices, firesticks, roku players, TV, DVD, and Blueray players -- we wouldn't need their $10 a month box on top of the high price we already pay.  Comcast sends a broadcast signal to your house for 5 tvs... using their digital boxes for premium cable channels to access them, you have to pay an additional $40 a month just to watch them on those 5 TV's (they give you one Free* - Right).

 

A class action lawsuit needs filed for all of the years we have been abused by this company.  They would rather build stores with leather couches than to take care of their paying, long time customers.

 

DONE WITH COMCAST after three DECADES of feeding the beast.