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Starz on Demand in Spanish

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Starz on Demand in Spanish

I was watching Starz on demand television shows yesterday with no problem on the Xfinity Stream app on my Samsung tablet and phone. Now, they are in spanish. I never changed the language and the settings all say English (both language and captions). The captions are in English, but the language is is Spanish. I have tried uninstalling and the reinstalling the app, restarting my device and logging out of the account. None of these actions have worked.
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Frequent Visitor

Re: Starz on Demand in Spanish

Searching these forums I see this problem has happened before. Obviously at some point it'll get fixed. Just don't know if it'll be a week or a year.

 

FWIW see the (recent) thread on this bug here.

https://forums.xfinity.com/t5/Stream-TV-App/Starz-in-spanish/m-p/3171280/highlight/false#M19523

 

 

Official Employee

Re: Starz on Demand in Spanish

Hello, martia19. Welcome to the Xfinity Forums!

I would be more than happy to help you with this issue. Can you give me a little more info like, what shows you are trying to watch that you are experiencing this issue with?

 


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Frequent Visitor

Re: Starz on Demand in Spanish

If you go to the link/thread above you'll see that the problem was (somehow) resolved, at least for me here in the cold NE. Perhaps it was for others as well ? It might be smart to see what Comcast did to fix the problem and post it there. It seems this has happened a few times in the past and so when it happens again in the future, a quick search will find the answer.

Official Employee

Re: Starz on Demand in Spanish

martia19, as I have not heard back from you in some time, I have closed this thread to further comments. If you still need assistance, please feel free to start a new thread.


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Was your question answered? Mark the post as Best Answer!