Community Forum

Samsung WiFi TV

New Poster

Samsung WiFi TV

I just puchased a Samsung WiFi tv for my garage to watch while using my treadmill.

I can get Netflix, Amazon etc but can not get standard TV channels.

I have Xfinity X1 TV service, Xfinity internet service and Xfinity phone service.

The Samsung tech could not find the Comcast software to connect to the channels.

Can you help me

Bronze Problem Solver

Re: Samsung WiFi TV


wrwprw wrote:

I just puchased a Samsung WiFi tv for my garage to watch while using my treadmill.

I can get Netflix, Amazon etc but can not get standard TV channels.

I have Xfinity X1 TV service, Xfinity internet service and Xfinity phone service.

The Samsung tech could not find the Comcast software to connect to the channels.

Can you help me


There is no software that will work on your tv to get you to watch on you tv. You need a cable box, roku with xf roku app, or a pc using the streaming app

New Poster

Re: Samsung WiFi TV

I was told by the tech, I talked with when I phoned xfinity customer service, to go to the Comcast store and pickup a ix5 WiFi box.
The store said they do not carry them, they must be installed by a tech at the cost of $60.00.
The web site said the is A DOY project
Help!
Bronze Problem Solver

Re: Samsung WiFi TV


wrwprw wrote:
I was told by the tech, I talked with when I phoned xfinity customer service, to go to the Comcast store and pickup a ix5 WiFi box.
The store said they do not carry them, they must be installed by a tech at the cost of $60.00.
The web site said the is A DOY project
Help!

The xi5 wifi box is just a wireless cable tv box

 

http://forums.xfinity.com/t5/X1/Xi5-TV-Box/td-p/2860100

Official Employee

Re: Samsung WiFi TV

 

Hello wrwprw, I show that the Xi5 cable box is not yet available in your area. The easiest way to get Xfinity TV in your garage is to have a line ran to it or you can download our Xfinity Stream app on a cell phone/tablet and stream all of your live channels as long as you're connected to your in home network. If you need assistance scheduling a tech to come out and survey your property so that we can run a line please reach back out to me here. 

Expert

Re: Samsung WiFi TV

adding.. the roku device is still on a no-charge beta program, too.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).