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Roku with no HD Channels

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Roku with no HD Channels

Hi, I am using the Roku Xfinity Stream Beta App, and it will only display SD content. Xfinity tutorials show that the settings menu should have a 'format' heading where I can select an HD channel preference, but that section of the menu is missing too. Any ideas?

Official Employee

Re: Roku with no HD Channels

Hello kmartin328. Thank you for joining the Xfinity Forums and for creating your first post. You have to subscribe to our HD cable service in order for Xfinity Stream content to be available in HD. If you need assistance with reviewing your account for HD service membership, I can help. To get started, please send me a private message and include your full name so I can assist you.


To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 

I am an Official Comcast Employee.
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