Community Forum

Roku Streaming

New Poster

Roku Streaming

Our cable package includes ESPN and Bravo. But when away and trying to stream the channels on roku an error message comes up saying our package does not include those channels. Why can we not stream these channels?
Frequent Visitor

Re: Roku Streaming

I am having a similar issue, and noticed this with Food Network. This just started on 4/15/19. I have contacted Xfinity numerous times in the past 24 hours about this. I am no longer able to stream content on the app on my Roku, mobile device, or even access network content directly on the website with my Xfinity login. It now tells me that my "Xfinity subscription does not include this content" when it actually does. I have not had anyone from Xfinity be able to resolve this issue or even have the courtesy to call back when they say they will. 


Has anyone has this issue with their xfinity login on third party/network apps/streaming before and successfully had it resolved? If so, please let us know how you did this!