Community Forum

Roku DRM Error

Regular Visitor

Roku DRM Error

I just bought roku 3900 streaming stick based on the xfinity store recommendations.  I have confirmed i am on the home network, have reset modem, router, roku but still get the DRM Session 403-102 error

Official Employee

Re: Roku DRM Error

Hi, martinic! Welcome to the Xfinity Support Forum! I can check what is causing the 403-102 error message. I received your PM and will reply back asap. Thank you!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!