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Remote app

Regular Visitor

Remote app

Please explain how the remote app works with no way to control my set top box with out the play ,fast forward , or any of the normal control buttons that I can’t find on the app? I can’t even type in a channel because there aren’t any keys!!! 

Bronze Problem Solver

Re: Remote app


ganthony wrote:

Please explain how the remote app works with no way to control my set top box with out the play ,fast forward , or any of the normal control buttons that I can’t find on the app? I can’t even type in a channel because there aren’t any keys!!! 


The tv remote app is a reduced version of the x1 streaming app. It does the same except for the streaming, instead it plays what you select through one of your cable boxes. Its not a replacement for the remote control. They used to have the x1 remote app that was a remote control replacement.

 

https://www.cnet.com/how-to/getting-started-with-the-xfinity-tv-x1-remote-app-for-ios/

Expert

Re: Remote app

adding.. many of the standard remote control buttons are available on the Xfinity TV remote app. You have to access the virtual buttons by selecting the guide tab, then pressing the microphone icon. The first page is the voice control of the DVR that is selected (you can see which is currently selecting by touching the TV icon).  the other tab icon that looks like up/down/left/right arrows will give you the standard non-number related remote buttons and the number pad icon when touched will have your ABCD buttons as well as the number/letter keypad.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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