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Recorded movies not showing in app

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Recorded movies not showing in app

Within the last month or so the movies I set to record do not appear available to watch in the app. Why?
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Re: Recorded movies not showing in app


@diana2515 wrote:
Within the last month or so the movies I set to record do not appear available to watch in the app. Why?

do you have X1 equipment in the home? if so, do the recordings show up on the X1 equipment?



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Re: Recorded movies not showing in app

I have the same issue with recorded programs available to watch for free on the DVR, but only available for purchase in the app. Also reflecting the same issue, on a series that has 20+ recorded, it shows 11 of the most recent in the app.. looking for a solution