My account is currently doing the same thing where it says I am signed in but it is unable to verify my access. What should I do?
are you talking about using the streaming website or streaming app? if streaming app, are you using it on an iOS or android smart device or on a Roku?
I was talking about the app but I noticed the website not working either. I was using an iOS
when you log in do you get an error message? if so, what is the complete message and error number?
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.
AustinH1123, I can take a look into your streaming app log in issues. Please send me a private message with your full name, residential account number and address for help. Also if you could include your username, that would be a big help.
I'm having the exact same problem that has been going on for almost a week now.
hi, please follow the directions in the post immediately above your post (from a Comcast employee)