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Re: roku to xfinity hotspot

New Poster

Re: roku to xfinity hotspot

Ok, so I set up my roku on the xfinity hotspot using the dorm options and it worked great. Then I went to work. When I came home it wasn’t connected to the WiFi any more and I can’t get it to reconnect. It won’t give me the options to choose home or dorm either. How can I fix this? I’ve tried resetting the roku all the ways you can. I just feel like if I’m paying for an xfinitywifi pass, I should be able to use it? It was fine at first?
Official Employee

Re: roku to xfinity hotspot

Hi Bccarlson, please let me know if you still experiencing issues.

 

Thank you 


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Official Employee

Re: roku to xfinity hotspot

Hi Bccarlson,  I haven't heard from you but please reach back out if you still need assistance.

 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!