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Re: Roku Xfinity Stream App Error

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Regular Visitor

Re: Roku Xfinity Stream App Error

I'm getting the same error code.

I have an X1 set too box.

I have deleted the channel and re-installed it.  I have signed out and signed in.

 

This makes me sad.  I have to watch football on the Fox Sports App.

If I wanted to use the Fox Sports app... I'd just watch it on my iPad.

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Expert

Re: Roku Xfinity Stream App Error


@dfig13 wrote:

I'm getting the same error code.

I have an X1 set too box.

I have deleted the channel and re-installed it.  I have signed out and signed in.

 

This makes me sad.  I have to watch football on the Fox Sports App.

If I wanted to use the Fox Sports app... I'd just watch it on my iPad.


promoted your issue to a separate thread.  is your device a roku? do you subscribe to a cable TV package? do you have a Comcast retail xfi modem/gateway? how is your device connected to the home internet?



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Regular Visitor

Re: Roku Xfinity Stream App Error

Yes to all of your questions.

I use my home xfinity wifi

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Regular Visitor

Re: Roku Xfinity Stream App Error

the error, by the way, is TVAPP-00231

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Regular Visitor

Re: Roku Xfinity Stream App Error

I also reset the X1 gateway that I use as my home wifi to connect to my Roku device.

 

I have also turned off the Roku device, unplugged the Roku device, and signed out of it.

 

 

 

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Regular Visitor

Re: Roku Xfinity Stream App Error

I forgot to mention... I can see the channel listing and the channel guide (updated to time and correct shows).  I have used this in the past many times, and I am still able to watch the TV on my other set-top boxes in the house.  It is just the mobile app that is not working.