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On demand shuts down

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On demand shuts down

Recently I have had a rash of on demand programs shutting down or crashing the app on my Hitachi Roku TV. Doesn't seem to happen at all outside of xfinity, and even then only when I'm playing on demand.

Has anyone else seen this?
Official Employee

Re: On demand shuts down


Hello GoChiSox81, if your on demand shuts  down on only your Roku device I would have to say the Roku is having an issue processing your on demand data. To remedy this issue a simple reset should do the trick, please unplug the Roku and allow it to load your entitlements again. If that does not work please remove the app and add it back to your device. 

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