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Netfils slow to load

Regular Visitor

Netfils slow to load

Anyone know how to fix this......Netflix goes throught the Loading process like every 30 secs with my Smart Visio. But I  can view any program on Netflix using my PC.   

Silver Problem Solver

Re: Netfils slow to load

Which STB do you have?

 

https://customer.xfinity.com/help-and-support/cable-tv/x1-hub-vs-companion-box/


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Gold Problem Solver

Re: Netfils slow to load


Fums1 wrote:

Anyone know how to fix this......Netflix goes throught the Loading process like every 30 secs with my Smart Visio. But I  can view any program on Netflix using my PC.   


Is the Visio connected wirelessly?  Is the desktop connected via ethernet?

Regular Visitor

Re: Netfils slow to load

All fixed.....Comcast supported me with establishing a betterWiFi connection.   Thanks all.

Gold Problem Solver

Re: Netfils slow to load


Topic now Closed.