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NEW TV app unwisely replacing TV to go

New Poster

NEW TV app unwisely replacing TV to go

Your new app is SUBPAR, inferior to previous TV to go which was great & an asset to your product.  Please restore TV to go app!!!  This new app is slow to load,slow to download not all channels work well, very very very poor format & structure, cannot easily search, after burdening everyone cause takes so long to download you now limit life of downloads to 30 days or less while prior app allowed the life of the video & easy editting, gets stuck sometimes going between so-called features.  IS OVERALL TERRIBLE.  RESTORE THE PRIOR APP TV TO GO!!  UnhappyCustomer

New Poster

Re: NEW TV app unwisely replacing TV to go

I agree completely. Plus you can no longer HDMI your tablet to TV in a room you don't have cable in. Gives a lame message that "because of security protocols required by our network partners, you can enjoy this video on your mobile device only." Why does it work with the TvGo app & not the new app? They're the same network partners. Again very lame excuse!!

Expert

Re: NEW TV app unwisely replacing TV to go


MrBooger wrote:

I agree completely. Plus you can no longer HDMI your tablet to TV in a room you don't have cable in. Gives a lame message that "because of security protocols required by our network partners, you can enjoy this video on your mobile device only." Why does it work with the TvGo app & not the new app? They're the same network partners. Again very lame excuse!!


it is either block or get a lawsuit and pay damages.

 

you can use a desk/laptop and use the chrome browser and a chomecast dongle to 'cast' the web site to the TV. 


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).
Regular Visitor

Re: NEW TV app unwisely replacing TV to go

WRONG. I did that exactly (used google chrome to access and casting to chromecast device) and get the same stupid response.
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Expert

Re: NEW TV app unwisely replacing TV to go


MountainMan41 wrote:
WRONG. I did that exactly (used google chrome to access and casting to chromecast device) and get the same stupid response.

i use a desk and laptop with chrome browser and never have an issue with 'casting'. you can't do it from a smart device/mobile device like a phone or tablet.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here(updated).