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Missing channels on xfinity stream app

Expert

Re: Missing channels on xfinity stream app


@XUserBA12 wrote:

Thanks - Adding a new username allowed access back after losing off of the primary account.  Glad it's some new account mess-up on their end and not my side. 


you can call 800-comcast and select billing. ask the agent to fix your username you normally use to point only to your current account and address. then it should work the same way.



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