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Missing channels on TV App

New Poster

Missing channels on TV App

Missing local channels and some others on XFINITY TV App.  They used to show but they disappeared about a month ago.  Called support, they had me log out, delete app and then reload app and sign on again.  Also restarted wifi modem/router.  This is the same on both my iPhone and iPad and also my wife's is the same way.  It is also missing these channels on the TV Remote App.  Really miss these channels.  Can't set up recordings or watch any of these channels on iPads or iPhones.

New Poster

Re: Missing channels on TV App

I have the same issue too. Have not been able to figure it out and have been through three Comcast calls with Engineering and support.
New Poster

Re: Missing channels on TV App

Well mysteriously my channels are now showing today (2/21/2017).  It is now showing favorite channels as well.  Don't know what changed.  The app hadn't been updated since 2/13/2017 and I had been checking for a solution to this problem everyday.