Channels 3 through 10 keep saying I need to subscribe when I try to watch them on the streaming app but the are working on my DVR box they were all working fine the other day now i have this problem i ha e been on the phone for 6 hours today trying to get it resolved i read on some forums that people were having the same problem a few years ago and noone could figure it out then someone posted a number for the app support dept and people were getting things fixed but when I tried calling the number it has been disconnected any help would be great
database problem. Call 800-Comcast and select billing. ask the agent to do a deep background account refresh (all databases). This can take up to an hour to complete. if the agent is unsure ask for a supervisor.