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IPad App

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IPad App

Cannot log in to IPad with user name & password.  Uninstalled app and re-installed, now it won't work at all.  Authorization error #43401. 

Expert

Re: IPad App


cl561 wrote:

Cannot log in to IPad with user name & password.  Uninstalled app and re-installed, now it won't work at all.  Authorization error #43401. 


are you able to logout and log back in your xfinity TV Remote app with same username & password?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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Problem Solver

Re: IPad App

Hi Cindy

 

Can you confirm that you're using the Xfinity Stream app on your iPad? A screenshot might help us troubleshoot if you can post one.

 

LHC




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