Community Forum

I can’t log in to my account

New Poster

I can’t log in to my account

I try using my previous account and is not working m
Expert

Re: I can’t log in to my account


@Ilili wrote:
I try using my previous account and is not working m

call 800-Comcast and select billing. The agent should be able to fix the issue.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: I can’t log in to my account

Hello Ilili. Thank you for joining the Xfinity Forums and for creating your first post. I can assist with troubleshooting your account log in issue. To get started, please send me a private message and include your full name so I can assist you.

 

To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!