Community Forum

HDMI cord attached to web machine prevents playback of Purchases and Rentals

Administrator

HDMI cord attached to web machine prevents playback of Purchases and Rentals

We have have identified issue where some purchases and rentals may not play on the Stream web app when your computer is connected to an external monitor. Please disconnect the monitor to watch on your computer. We are currently working to resolve this issue.

 

Thank You


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!