I've got HBO included in my subscription and used to have no trouble logging into the HBO Go app, but now I get an error that I'm signed out when I select Xfinity as my TV provider. I don't even get an option to input my login details, it just says to contact my provider for assistance. This is similar to other complaints I've read about. Is there any way to get this android app working? As a side note, I'm able to watch HBO's channels through the Xfinity stream app, just can't log into HBO Go because of an error on Xfinitys end.
Thanks for letting us know about your HBO Go app "signed out" error. Please clear cache and cookies and retry. Let me know if that helps.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!