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Google stream mesh/Roku/Xfinity

Regular Visitor

Google stream mesh/Roku/Xfinity

I  have my own google mesh  and Comcast Arris. Stream app works on my phone and laptop, but not the Roku. error-403-102

Official Employee

Re: Google stream mesh/Roku/Xfinity

Hi @Jwestin

 

Welcome to the Forum. I've received and replied to your private message with the information I need in order to begin troubleshooting. Can you verify the following our private message? 

  • Your first and last name, as well as the name of the account holder if it's different than yours? 
  • The username you're using to log in.  
  • The MAC Address to your modem. 

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Official Employee

Re: Google stream mesh/Roku/Xfinity

Hi @Jwestin

 

I have not heard back from you regarding the Roku error. If you are still in need of assistance, please create a new thread and we will be happy to assist you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!