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Get Started button won’t work

New Poster

Get Started button won’t work

The Get Started button on the Fire HD 8 app is grayed out. I saw a similar topic on this and have already tried force quitting the app and uninstall/reinstalling - didn’t work. I can’t get past the initial intro page.
New Poster

Re: Get Started button won’t work

OK, now I can get the button to click and log in, but it just takes me to a blank black page forever. Then I'll reset the app and maybe the button will be greyed out again; if I fix that and log in, I get the black page again.