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Error Code 11700

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Error Code 11700

Error Code 11700 means I have too many devices on, but I only have 2 devices on. How do I clear this error

 

Frequent Visitor

Re: Error Code 11700

Solution:  call 888-824-8988 (advanced tech support) and ask for "deprovisioning." They can fix it easily in under 5 minutes. 

I couldn't stream for the past two days and was getting error code 11700. I initially called the number listed w/ the error code and the tech wasn't able to resolve it. He escalated it and opened a ticket. I became impatient and researched on my own. Found the solution on the xfinity forum and called.