Community Forum

Download From DVR Issue

New Poster

Download From DVR Issue

I have been trying to download a show from my DVR to my iPad however, it gets to 88% and then it starts over. It has done this numerous times and I don't know what to do to get it to complete. Any suggestions?

New Poster

Re: Download From DVR Issue

I do have to the XFINITY TV app.

Expert

Re: Download From DVR Issue


AlexDennison wrote:

I have been trying to download a show from my DVR to my iPad however, it gets to 88% and then it starts over. It has done this numerous times and I don't know what to do to get it to complete. Any suggestions?


the next apple mini-update should fix this apple generated problem. Last I hear would be out sometime this week. current is 10.1.1 expected is 10.1.2 to fix the problem.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
New Poster

Re: Download From DVR Issue

Thanks!  I'll wait for the update.