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DVR recordings on Tv no showing on app

New Poster

DVR recordings on Tv no showing on app

Not sure what happened but my DVR shows on the X1 Stream tv app are not showing up. But it shows on the tv dvr? It wasn't like this before.
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Expert

Re: DVR recordings on Tv no showing on app


@Mcalayag wrote:
Not sure what happened but my DVR shows on the X1 Stream tv app are not showing up. But it shows on the tv dvr? It wasn't like this before.

do you mean 'not all' show up on the stream app or do you mean the stream app shows no recordings available?



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New Poster

Re: DVR recordings on Tv not showing on app

Nothing shows up on the stream app. It says I have 0 recordings. But they're all on the tv dvr. It wasn't like this last week
Expert

Re: DVR recordings on Tv not showing on app


@Mcalayag wrote:
Nothing shows up on the stream app. It says I have 0 recordings. But they're all on the tv dvr. It wasn't like this last week

does the web access of same recordings show no recordings too? https://tv.xfinity.com/



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Official Employee

Re: DVR recordings on Tv no showing on app

Hi, Mcalayag. Have you had the chance to address Rustyben's question by checking to see if the recordings are available online via our website yet?


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