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Connect to in-home WiFi to watch

New Poster

Connect to in-home WiFi to watch

Suddenly, without my making any changes, I can't watch Comcast on my laptop--on demand or live TV. All say "Connect to in-home WiFi to watch" even though I'm on my home wifi. Frustrating that the questions about this all have only PM answers so I can't even find a valid answer to this.

Official Employee

Re: Connect to in-home WiFi to watch

Hello, thanks for reaching out and I can further look into this connection concern on my end! Can you please send me a Private Message including the full name as it appears on the account and your full name if different? 

 

To send me a Private Message, please click my name “ComcastAmira” and click “send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Connect to in-home WiFi to watch

Hi 

 

I am facing the same issue. Any idea how to resolve ? 

 

Vinay

Regular Visitor

Re: Connect to in-home WiFi to watch

Same problem with no public answer from Comcast. What's the solution?