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Closed captions

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Closed captions

How do I get rid of cc?

Bronze Problem Solver

Re: Closed captions


raw23 wrote:

How do I get rid of cc?


Depends, are you watching live tv, on demand, or a recording? How are you watching tv app, tv website, or on tv?

 

Expert

Re: Closed captions


raw23 wrote:

How do I get rid of cc?


since you are posting in the TV app area, the presumption is you are using an Apple or android device. The TV App on an apple uses the settings you have set in the phone. you can turn off the CC on a per viewing basis by touching the blue box when the video starts that indicates CC. To turn on/off captions using the settings app, go to general >> assessability>>subtitles and captioning and toggle the switch on or off.

 

on the android device, press the home button to minimize any running app, then the tray center button and launch the 'gear' (settings) app >> assessability >> hearing and toggle on/off the captions.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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