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Cannot connect to Fox news channel app for live tv

New Poster

Cannot connect to Fox news channel app for live tv

When I try to get my fox news app to function it tells me to choose my provider which is xfinity.  Then it asks me to login using my xfinity account information.  Then it tells me that I am automatically signed as an additional benefit to my xifinity account.  Then it passes me back to the 'choose a provider' page again and back and forth and back and forth. 

New Poster

Fox news channel live not working out of app.

When I try to get my fox news app to function it tells me to choose my provider which is xfinity.  Then it asks me to login using my xfinity account information.  Then it tells me that I am automatically signed as an additional benefit to my xifinity account.  Then it passes me back to the 'choose a provider' page again and back and forth and back and forth. 

New Poster

live streaming tv

When I try to get my fox news app to function it tells me to choose my provider which is xfinity.  Then it asks me to login using my xfinity account information.  Then it tells me that I am automatically signed as an additional benefit to my xifinity account.  Then it passes me back to the 'choose a provider' page again and back and forth and back and forth. 

New Poster

Re: Cannot connect to Fox news channel app for live tv

I a experiencing the same problem too.

Contributor

Re: Cannot connect to Fox news channel app for live tv

same problem

Expert

Re: live streaming tv


@Valpohurl wrote:

When I try to get my fox news app to function it tells me to choose my provider which is xfinity.  Then it asks me to login using my xfinity account information.  Then it tells me that I am automatically signed as an additional benefit to my xifinity account.  Then it passes me back to the 'choose a provider' page again and back and forth and back and forth. 


you posted in the stream website area. you would go to foxnews.com to stream fox wihile using a browser.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: Fox news channel live not working out of app.

 

Hello Valpohurl, we are aware of this issue and are working on getting this repaired with FOX. Do you have this issue when you try and stream FOX content from our website or the Xfinity Stream app? Do you only have issues with using the FOX app/site? 

Official Employee

Re: Cannot connect to Fox news channel app for live tv

Hello all, thank you for reaching out to regarding this concern. We are working with FOX as we speak to get this issue resolved, in the meantime you can use the Xfinity "Stream app" or www.comcast.com to view FOX news until the problem is fixed. 

Official Employee

Re: live streaming tv

Valpohurl wrote: When I try to get my fox news app to function it tells me to choose my provider which is xfinity.  Then it asks me to login using my xfinity account information.  Then it tells me that I am automatically signed as an additional benefit to my xifinity account.  Then it passes me back to the 'choose a provider' page again and back and forth and back and forth. 

 

Hello, thank you for reaching out to regarding this concern. We are working with FOX as we speak to get this issue resolved, in the meantime you can use the Xfinity "Stream app" or www.comcast.com to view FOX news until the problem is fixed.