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Can’t get stream app to work. Won’t fully load

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Can’t get stream app to work. Won’t fully load

I’ve downloaded the stream app to my compatible Samsung Tv- all goes well asked for code, login Etc. but after the success page and prior to where it should ask for me to give it a name — I get a black screen with . “You haven’t purchased anything yet” !! I can’t get any further than this an I’ve tried to reload it a number of times

App works fun on my iPhone

Has anyone had ten same issue .. and if so what’s the fix?
Expert

Re: Can’t get stream app to work. Won’t fully load


@Wodger wrote:
I’ve downloaded the stream app to my compatible Samsung Tv- all goes well asked for code, login Etc. but after the success page and prior to where it should ask for me to give it a name — I get a black screen with . “You haven’t purchased anything yet” !! I can’t get any further than this an I’ve tried to reload it a number of times

App works fun on my iPhone

Has anyone had ten same issue .. and if so what’s the fix?

create a new user and use that username to sign in. working?



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Official Employee Digital Care

Re: Can’t get stream app to work. Won’t fully load

Hello!

 

Did you try the point the expert brought up? I want to make sure you are helped! 


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