I can not view the regular or HD CBS Boston channela without the screen being all distorted. Is there an issue with this channel? All other seem to be working with no issues.
when you are experiencing the problem use a desk/laptop or smart device and tune to the same channel. Does the same 'distortion' happen on both the TV and smart device?
It does not happen on the cable box, only on the smart TV.
could you describe the distortion? does a smart device (phone/tablet) play the channel normally when in the same general location as the smart TV?
how does the coax come to that set top box? splitter wiring? it sounds like there is a wiring/connector issue or an out of specification splitter or 'amp'.
There is no coax cable coming into the TV. The Xfinity streaming beta app is loaded onto the SAMSUNG TV. The app does not work well on the Samsung platform.
Hi I moved the thread to the stream app area of the forum. The Samsung will need to be relocated, or perhaps the router may need to move closer, or you could try a good 'repeater' (Comcast rents a very good product). The Stream app needs a very good RF wifi connection or alternatively if your Samsung is so equipped, an ethernet connection to the router. Will your samsun connect on the 5g wifi or only on the 2.4g wifi connection?
My channel 804 (WBZ; CBS Boston) frequently has distrotion (digital). Even other channels are fine. The issue seems to be related to WBZ TV boardcast as my anttena receiption for channel 4.1 is having exactly the same issue at the same time.
I tried emailing WBZ but I did not get any reply. Can comcast talk to WBZ to get their boardcast fixed.
CBS carries a lot of local NFL games and has a lot of good programs. I hate watching TV with so many interruptions.