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Back office provision error

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Back office provision error

I am unable to stream show from my iPhone. This message keeps popping up. I am so close to going back to ATT. Can I get help please?
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Re: Back office provision error

@Linx1,

 

We sincerely apologize for the inconvenience that you have experienced. The error you were experiencing has been identified and resolved. Please log out of the app or portal completely and try again. 

 

Please let us know if you continue to experience issues. 


I am an Official Comcast Employee.
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New Poster

Re: Back office provision error

I had a similar issue. What worked for me was using my actual comcast.net username to log in instead of my preferred account which is gmail.