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Auto log in by apps

New Poster

Auto log in by apps

I have an old Comcast id and password that being used to automatically log me in when I try to log in to watch espn app, fox now app, and others. When asked to choose a provider, I chose xfinity. Then xfinity automatically logs me in.  I don't want that to happen so I can use a different log in. I have deleted apps and re-installed. I have unplugged my router for 30 seconds + and nothing changes. I can log in to xfinity tv to go app with new user id to watch programs. But this id doesn't translate over to apps. Need help!!!!

Thanks

Expert

Re: Auto log in by apps


Geopear70 wrote:

I have an old Comcast id and password that being used to automatically log me in when I try to log in to watch espn app, fox now app, and others. When asked to choose a provider, I chose xfinity. Then xfinity automatically logs me in.  I don't want that to happen so I can use a different log in. I have deleted apps and re-installed. I have unplugged my router for 30 seconds + and nothing changes. I can log in to xfinity tv to go app with new user id to watch programs. But this id doesn't translate over to apps. Need help!!!!

Thanks


tried turning wifi off and logging in via cell data?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
New Poster

Re: Auto log in by apps

That worked!  So far so good!! Thanks for the suggest. 

New Poster

Re: Auto log in by apps

I have the same problem but with my android box. How do I clear the cache and/or stop auto login?
Expert

Re: Auto log in by apps


Bernproductions wrote:
I have the same problem but with my android box. How do I clear the cache and/or stop auto login?

tried turning wifi off and logging in via cell data?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: Auto log in by apps

Hi Bernproductions,

 

I located your account by using the email address you have registered with the Forums. I have cleared a few things on my end and wanted to know if you are noticing any changes on your end? 

Expert
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Re: Auto log in by apps