Xfinity plant
Community Forum
Xfinity globe

Apple Airplay and Streaming App

New Poster

Apple Airplay and Streaming App

I am signing up for Comcast service and was told today at the Comcast store that if I use the streaming app on my Ipad, I can 'mirror' to the TV in my RV while camping if I have one of those Apple Airplay devices connected to the TV (wifi coming from tethered phone).  Is that true?  I was having a hard time finding info on the internet about this.  Goal is to be able to watch the news on the TV rather than my husband and I huddled around the Ipad screen like we do now with the Dish Network app.


Accepted Solutions
Official Employee

Re: Apple Airplay and Streaming App

Hello Robertorlando21, The XFINITY Stream app (iOS/Android) does not allow AirPlay or mirroring to TVs due to rights restrictions from some of the networks. There is no setting to change within the app. 


All Replies
Official Employee

Re: Apple Airplay and Streaming App


babs75 wrote:

I am signing up for Comcast service and was told today at the Comcast store that if I use the streaming app on my Ipad, I can 'mirror' to the TV in my RV while camping if I have one of those Apple Airplay devices connected to the TV (wifi coming from tethered phone).  Is that true?  I was having a hard time finding info on the internet about this.  Goal is to be able to watch the news on the TV rather than my husband and I huddled around the Ipad screen like we do now with the Dish Network app.


No, that is not accurate and I'm sorry you were given bad information. The XFINITY Stream app (iOS/Android) does not allow AirPlay or mirroring to TVs due to rights restrictions from some of the networks.

 

Can you let me know which Comcast store you heard this from so I can ensure the representatives there get the proper information?

 

Thanks,
ComcastDan

New Poster

Re: Apple Airplay and Streaming App

Comcast store in Hillsboro, Oregon

Official Employee

Re: Apple Airplay and Streaming App


babs75 wrote:

Comcast store in Hillsboro, Oregon


Thank you 

New Poster

Re: Apple Airplay and Streaming App

Any plans to release a native app for the Apple TV? (Similar to the one for Roku?)

Official Employee

Re: Apple Airplay and Streaming App


BockBock wrote:

Any plans to release a native app for the Apple TV? (Similar to the one for Roku?)


We haven't announced any plans for an Apple TV version of XFINITY Stream at this time.

 

-ComcastDan

New Poster

Re: Apple Airplay and Streaming App

To Comcast Dan- I got the same information from Comcast call center support, it is some what complex request and their drive is to keep customers so saying yes is the easy out, training needs to be done! Right now I am VERY disappointed in that I can't mirror Streem TV to a TV in a vacation home I own. I pay for a Xfin Premier account in MN, have a vacation home in CO  with Xfin internet only and was told I could mirror to the TV in the CO property- I have Xfin accounts in both locations and still can't mirror to a TV 😡. If I would have known this I would have gone with sling TV... 

Official Employee

Re: Apple Airplay and Streaming App


TJJK wrote:

To Comcast Dan- I got the same information from Comcast call center support, it is some what complex request and their drive is to keep customers so saying yes is the easy out, training needs to be done! Right now I am VERY disappointed in that I can't mirror Streem TV to a TV in a vacation home I own. I pay for a Xfin Premier account in MN, have a vacation home in CO  with Xfin internet only and was told I could mirror to the TV in the CO property- I have Xfin accounts in both locations and still can't mirror to a TV 😡. If I would have known this I would have gone with sling TV... 


Thanks for letting me know. I've shared with the retail team with a suggestion for better training. 

 

Technically, per our terms of service and programmer licensing, you are supposed to subscribe to XFINITY TV service in each home separately. We offer seasonal packages for this purpose if you are interested.

 

-ComcastDan

Frequent Visitor

Re: Apple Airplay and Streaming App

I currently have 8 cable boxes in my house but want to be able to see xfinity shows in my RV while traveling.  I know I can see it on my iphone, ipad, computr, etc, but those screens are all just too small.  There has to be some provision to make this happen.  Whats the good news?

Bronze Problem Solver

Re: Apple Airplay and Streaming App


chief wrote:

I currently have 8 cable boxes in my house but want to be able to see xfinity shows in my RV while traveling.  I know I can see it on my iphone, ipad, computr, etc, but those screens are all just too small.  There has to be some provision to make this happen.  Whats the good news?


If you use a laptop and the web site, you can connect the laptop to the tv and watch. Its only cell phones and tablets that have the restriction.

New Poster

Re: Apple Airplay and Streaming App

Comcast is so ridiculous. They should let you stream on tv .. we pay a ridiculous amount for cable. I just tried to watch starz app to watch and it's telling me I have to pay meanwhile I pay through Comcast but Comcast isn't an option for a cable company anymore ??? A few months ago I was able to wTch while on vacation . These are the reasons why people are cutting cable cords
Expert

Re: Apple Airplay and Streaming App


Jfdee75 wrote:
Comcast is so ridiculous. They should let you stream on tv .. we pay a ridiculous amount for cable. I just tried to watch starz app to watch and it's telling me I have to pay meanwhile I pay through Comcast but Comcast isn't an option for a cable company anymore ??? A few months ago I was able to wTch while on vacation . These are the reasons why people are cutting cable cords

Comcast has to negotiate with the content providers.  If the content providers tell Comcast that Comcast can't stream their content, then Comcast has to agree.

 

Netflix might be one example; Comcast now has an agreement with Netlix to stream their content.

New Poster

Re: Apple Airplay and Streaming App

But.... DirectTV and DISH allow streaming to external devices (mirroring)? So you can't tell me that the content providers tell Comcast they cant stream their content.  The decision is ultimatley up to Comcast, they just want their customers to purchase more cable boxes, and charge the fee.

Bronze Problem Solver

Re: Apple Airplay and Streaming App


RockChalk_2017 wrote:

But.... DirectTV and DISH allow streaming to external devices (mirroring)? So you can't tell me that the content providers tell Comcast they cant stream their content.  The decision is ultimatley up to Comcast, they just want their customers to purchase more cable boxes, and charge the fee.


Or DirectTV and DISH paided more to providers to allow it. . .

Regular Visitor

Re: Apple Airplay and Streaming App

I am also very frustrated by Comcast's blocking of streaming from App to Apple TV. Have full blown Comcast package at home, and lesser package at vacation home. Can't stream DVR'd shows from home to vacation home using App. I do have an iMac desktop at the vacation home, and my work around is to pull up my home account via the desktop on a browser, and airplay from the iMac to Apple TV. Not best solution but it works . . .

Expert

Re: Apple Airplay and Streaming App


jackieboy_98 wrote:

I am also very frustrated by Comcast's blocking of streaming from App to Apple TV. Have full blown Comcast package at home, and lesser package at vacation home. Can't stream DVR'd shows from home to vacation home using App. I do have an iMac desktop at the vacation home, and my work around is to pull up my home account via the desktop on a browser, and airplay from the iMac to Apple TV. Not best solution but it works . . .


My guess is that it is a matter of money; either Comcast has to pay Apple or Apple has to pay Comcast.

New Poster

Re: Apple Airplay and Streaming App

BS... COMCAST is trying to protect their base of installed equipment. If PlayStation VUE, DirectTV NOW, HULU TV, YOUTUBE TV, etc can have their APP work on all kinds of devices makes me believe COMCAST is lying.
Regular Visitor

Re: Apple Airplay and Streaming App

reason enough to ditch comcast and go with another provider.  I have researched some of the networks that comcast claims are the ones disallowing mirroring and they all say it not restricted on their side, its comcast.  comcast is so expensive and so restrictive, and they have become so large that they no longer seem to care about individual subscribers any more.

Regular Visitor

Re: Apple Airplay and Streaming App

heres one example, from AT&T sportsnet FAQ site: 

 

"AT&T SportsNet is offering video providers the ability to deliver live MLB games on a streaming basis. The games will be available to those viewers who are a subscriber to a cable or satellite company which carries AT&T SportsNet. The games can be made available to stream from those providers’ platforms (web and app) who make available the games for streaming. For now, games are only available on MLB.com and the MLB At Bat app to customers whose provider agrees to allow MLB to authenticate the viewer as a subscriber of AT&T SportsNet. AT&T SportsNet also anticipates developing an app where games will be available for viewing, as well as on our website. To stream the games, you will need to be an authenticated pay TV subscriber of AT&T SportsNet."

New Poster

Re: Apple Airplay and Streaming App

I was sold this to, it will not mirror I get a licence Issue3338, I returned to Comcast and was told there was settings to change in the app.
I thought the future of technology was here and that's what sold me! No more tv controllers on the endtable
Official Employee

Re: Apple Airplay and Streaming App

Hello Robertorlando21, The XFINITY Stream app (iOS/Android) does not allow AirPlay or mirroring to TVs due to rights restrictions from some of the networks. There is no setting to change within the app.